Do NOT go with this company, they will try and screw your over on anything that was damaged before when you move out. We were in a house for less then 1 year and they took almost half of our security deposit. When we tried to dispute claims they would never call us back. We called and called and called and they would say "we will pass the message on" only to never hear back. Calls get made, numerous emails get sent and no response until we I guess called round table realty and FINALLY we get a call back only to be told we called the wrong side of their company. Teia claims she would look into only to never call us back (surprise! Not really). You will Never hear from them after they make bogus charges against your deposit. Pictures I have are from our move in- they tried to say we were the cause of the stains yet the picture from my move in had stains pre move in. There was bugs dead, everywhere in the house, scratches on the walls, scuffs, spiders, webs in every corner of the house. They claimed the house was professionally cleaned but it was most definitely not! The time spent in this house my family was sick because of the carpets and mold that would accumulate from the bad insulation.
when we moved out we asked for a inspection, only to be denied 3x claiming they were understaffed. Per agreement of the contract we cleaned the carpets by a licensed company only to be charged by them again, which their receptionist claimed they charged us because the company wasn't licensed. Wrong, they were and we called the company and they were insulted by the accusations. Finally after getting ahold of Teia again she tried saying we had only gotten ahold of her one time which was false to which I forward her emails with all the times we emailed her beforehand to show her statements were not true. She again just never responded. It was clear what the intentions were. We then take our complaint to the BBB and once again they take FOREVER to respond only to have them tell the BBB our charges were due to a overcharge of the cleaning company they hired behind us, they can not get their story straight on what they were supposedly charging us for when originally charging us for carpets, light fixtures and light cleaning. They claimed they would give us $250 and then...wait for it...they NEVER RESPOND AGAIN!!!
DO NOT GIVE THIS COMPANY YOUR BUSINESS! They are beyond unprofessional. read more