This store was very unprofessional, I placed my order over the phone and was told it would be ready in 20 minutes, so when I arrived 30 minutes later I paid and my pizza was still not ready. So I waited about another 5 to 10 minutes and asked where my pizza was, so the guy checked and then told me that my order was never put in so I had to wait another 20 minutes on top of the 35 I already wated, it was ridiculous. I was outraged, don't ever come to this round-table, the one in Pinole is way better. read more

WARNING! I have ordered food directly from this Round Table several times a week for work for months! Last night we ordered $230 in pizza and wings. The delivery driver that dropped the food off had a Pit Bull Dog in the car! I called to complain and tell them we're not eating the food. The manager told us that someone would be there within 20 minutes to pick it up, 1 hour and 30 minutes later I get a call saying they were outside! We had been closed for an hour at that point. Now they are refusing to refund US! BUYER BEWARE! Please share! read more

Bathrooms are DISGUSTING soda has NO gas soda machine has no ice napkins are full of dust Ohh and the soda was warm if I don't ask for the cups I PAYED FOR they don't give them to me If I could give it zero stars trust me I would and aren't the employees supposed to wear hair nets read more

This place is a joke, it's the second time this month we get the wrong order, we literally live about 5 minutes away and when we got home and opened up the pizza it was barely warm, burnt, and dry. I called to make the complaint and spoke to Derek "shift supervisor" and not only had a bad attitude but basically accused me of lying, he wouldn't give me the managers name and without offering to replace the pizza he asked me to bring the pizza back?! For what? I would not recommend this location. Today 12/15 I was contacted by the manager, she was very nice and apologetic, she offered us a free extra large to compensate for the burnt pizza. The gesture is much appreciated, I only hope that the staff can learn from this because it is a hassle to travel to Pinole for pizza when this roundtable is 5 minutes away but I will travel for good pizza!! read more

I just had a large pizza delivered from this location. This was after having to jump through hoops to get the order in. It's a long story that involves me making a panicked phone call to my credit card company because of a glitch in Round Table's online ordering system. I DO NOT RECOMMEND ORDERING ONLINE. When I finally called and placed my order by phone, I asked for the new Reign of Fire sauce. My pizza arrived with NO sauce at all! The delivery man was long gone by the time we realized it. read more

Round Table Pizza - SauceLESS Reign of Fire "sauce" - Pizza Near Me - San Pablo, California

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Excellent customer service. Great staff Sara and Esmeralda were very helpful with me making a decision of what I wanted. The service was great their vibe was friendly and welcoming. They were prompt. I haven't had an experience like this as a customer in a long time. read more

Round Table Pizza - Front counter - Pizza Near Me - San Pablo, California

Over 2 hours later I had to cancel my order. Then they tell me to get a refund I need to accept then return the the pizza completely ruined my appetite and lunch then the kid hangs up in my face the one who's working at this time do you know the kind entitled young person with no respect do not order from these clowns read more

I call to place an order at 9:13pm 10:19pm I call to check on my order the guy said is on his way should be there in 5 min. 10:45 I call to cancel the order. Really bad service order from somewhere else next time. read more

Ordered a pizza 8:30. ETA was 9:20-9:30. Pizza just arrived 40 min late. Got it at 10:10pm. Gave the address 3 times, still got the wrong address. Cold pizza . Do not recommend smh read more

Do not recommend this location. Placed an order for pick up at 8:50 pm. The cashier was the absolute worst. You could tell she didn't want to be there and had the audacity to say out loud, "I hope no on calls", as she was playing on her phone. She made my wings in front of me so sloppily and I was concerned about sanitation as she didn't wear gloves. I ordered a salad and she said she didn't think there was salad. Pretty sure that was a lie because someone in the back overheard her and offered to try to make one. 2 small pizzas+wings+salad I didn't get + the added bonus of this gem of an employee for $60... not worth it. Take your business elsewhere. read more

Round Table Pizza - Garbage the cashier prepared - Pizza Near Me - San Pablo, California

It's no wonder this fricken place has 2 stars on Yelp, this San Pablo Round Table is dishonest. I placed an order via the Round Table app, when I get there to pick up my pizza the price is more than what it said on the app, of course I pushed back and they give some bull shit story about the prices being more online then if I just called the store. Be aware of these crooked no &$@?! read more

Service was extremely poor and we were charged extra for ranch with our wings. The wings we're supposed to be $24.99 yet we were charged 27.99 for ranch. I come here all the time and have never been charged. When asked about why this price was higher I was told it was because of the ranch. Ranch or any dipping sauce normally comes with the wings but for some reason we were charged. I will not be coming back to this location and I DO NOT RECOMEND this location. They are rude and charge extra for items that should be free! read more

Have had a few issues with them. Topping less pizza and not honoring coupons twice after confirming over the phone. The little manager's rude too. Could not recommend this specific round table less, but have never had issues with others. read more

So I ordered from this round table last night from their website and ordered a flatbread from their menu, along with a few other items. When I get the order, there's no flatbread. So I called the restaurant and they said they credited me. I said great, but why didn't you call so I could order a pizza instead? No granite on their website they said that they would reach out due to supply problems if there were any issues. So now I have to order a pizza. Pay another five dollars for delivery plus a tip. Well that ain't happening never be ordering from them again. Terrible service. read more

We ordered extra large BBQ chicken pizza for carryout after getting home from picking up the pizza I open the box and noticed the center of the pizza was a big pool of BBQ sauce the pizza was undercooked the center of the pizza was wrong warning do not eat here potential food poisoning hazard due to under cooking Meats on pizzas!!!! I took the pizza back and about it being undercooked and that I did not trust them to remake it and they said that they did not do refunds why would they not do refunds on something that they had messed up completely and noticeably not only that but the people that were at my house to eat pizza and watch a show the show was already over by the time the new pizza will be done and they're telling me they will not give a gift card so I have to take it now or never rude teenage employees make this the worst Round Table I've ever eaten thank you for your reading. read more

Round Table Pizza - This is the new pizza they gave us and look at the slice on top has almost no toppings at all maybe 1/4 up it=( - Pizza Near Me - San Pablo, California

I've been coming here for a while and it has been an OK service. All I want is to get my food and get some decent friendly people but this is the 2nd time I've dealt with a rude person on the line. It's worth driving the extra 5 minutes or so to the Pinole location and having better service. read more

Last night I took my kids to this location and can I just say that Sarah was the best , she was nice and friendly and her customer service was the best . I've been to other locations and they always seem to over cook my chicken & garlic gourmet pizza . But Thiago got it right . I definitely will be coming back to this location. I don't know if Sarah is a manager but she needs to be . read more

Came in here 9 months pregnant. Was asked to purchase food before they let me use the bathroom. Obviously I told them to shove it and left. The employees were rude as ever read more

Omg, if I could give this place zero star , I would. To put it mildly, THIS PLACE SUCKS !!! My son placed the order and he had to repeat everything at least five times. An hour an a half later, no delivery, I called and they could NOT even find our address, let alone our order. After spelling our address another three times the guy says that they WILL process our order . WHATTTT?!? I told him to just cancel it and he gives the Phone to a girl who was straight up rude. She tells me they have a no refund policy. After an hour and a half?!? Are you frickin kidding me?!?. She said that it was because WE gave them the wrong address. I told her we did not and if their driver could not find our address, they should have called. I told her that I also overheard them saying that they couldn't even find our order. That's when she says WELL REFUND YOUR MONEY AND SLAMS THE PHONE! Incompetent and rude does not even begin to describe these people ! Save yourself the stress and order somewhere else. Extreme Pizza at Point Richmond is awesome. We have never had a problem with them and their pizzas are delicious. For some reason we were just craving Round Pizza but NEVET AGAIN!!! PS we just got our pizza from Extreme ... twenty minutes after we ordered it and it's awesome! read more

I haven't been here in awhile, but my boyfriend and I were looking for round table and this was the closest to us. So I placed the order online through Yelp. My phone is on silent so I didn't hear the phone calls round table was making to my phone. I received two calls and was left a voicemail, which I greatly appreciated otherwise I would have just assumed my food had finished at the original estimated time (which is when I called back). The person who answered was very polite and let me know there'd be 20 minutes until it was ready. I sent my boyfriend in to go get the food, and this is why one star is lost. We both have been more into giving out reviews and so he paid attention to what the atmosphere was like inside. Long story short, he wouldn't want to eat in there. That's half. The second half of the lost star is they didn't offer cheese and pepper so we went back in to get some, nor did they give me my ranch I ordered. This aside, we loved the food. Round tables pizzas are still the best pizzas around. read more

I went in today and had amazing service, they aren't stingy with the toppings, made it just right! Over all I would definitely recommend

DON'T DO IT!!!! Was at the counter talking to the Cashier when this random guy walked in and went behind the counter and started boxing pizzas from the oven! He did not wash his hands or put on gloves! Come to find out, he was the delivery guy, but that does that make him exempt from washing his hands or wearing gloves! Although he did not touch the pizza, still, I mentioned it to the Cashier and when he said something to the guy, the guy just made a face like whatever and still kept boxing pizzas from the oven! The place is filthy looking, but I still gave them a pass because it is an old place ...yeah right! All I could think about was dirty hands, legionnaires disease, Covid, bathroom & dirty hands...I left! Plus the place was full of flies! I think it's worth making a compliant with the Health Food Dept. It's a chance you take when you eat out but when you pay and they want tips, you have the right to expect that your food will be prepared and handled properly! read more

Great pizza but pretty expensive. If you are on a budget you might want to make a different choice.

I was never a fan of pizza but as soon as I moved from Los Angeles I was hungry and ordered Round Table once I got my pizza I started eating it and it was really good he was delicious. Being patient is one thing you're supposed to have and not being rude is another. I appreciate these people for delivering my pizza and for working really hard. Without them we could be starving. read more

I ordered 11 personal pizzas to pick up before a basketball game for the kids. When I showed up, they charged me for all 11 but tried to only give me 3. Staff was rude and acted like this was my fault. The Manager got involved, apologized for their mistake in misreading the order and said he would refund me but stated that their credit card machine was broken but he would take care of it later. After 30 minutes I had to leave or miss the game. They never refunded me. Basically I showed up to the basketball game without pizza for the kids and I am out $110.37. I have tried calling them - no help. read more

I've been going to this round table location for many years. I recently had some concerns, but the owner/manager Kevin made things right. Round table pizza is my go to restaurant, I will continue picking up my favorite food at this location. read more

So about 4 days after posting my original review I get a call, yes a call from a Round Table manager. She must of checked the call log since I called in and matched my name to my yelp name. Anyways she did apologize and asked me to describe the man. She told me she had a talk with all her employees and that I can come in for a free pizza. I can come in for a free pizza if I change my review. That sounds like a bribe to me. I love round table pizza but I ain't changing nothing. Therefore I won't be getting a free pizza nor will I go to this location again. I'm sure you will see this but please don't call me again. read more

Very unfortunate the reviews I read after ordering and picking up a pizza from here however my experience was quite different. I ordered online so I could pick it up on my way home. When I got there it was later in the evening and there were 4 young adults working there. They were young but very nice and professional. They all had on mask and unlike a lot of people I see, they were all wearing them properly. The pizza was just as ordered and very delicious. read more

I got a chance to have lunch at this location after church and I was very happy with the food and quiet atmosphere. We had their pepperoni Parmesan pizza and it was well cooked and being a pizza buff, i was not disappointed as I have been with other franchise pizza places in the past. The boneless wings were right on time and complimented the pizza very well. Not too spicy but just enough heat to not overpower the main dish. The price was reasonable, and the place was clean; I'm not a fan of open salad bars but that's just me. I would recommend this spot for those who may be passing through this area in the future. read more

They are crooks. I ordered pizza from here one time in 2016. I looked on my bank account and saw a charge. I had to have my card canceled and blocked. I called the location and i explained the issue and the lady was rude i told her i was charged 26.08 and I didn't order from them she said that it is the server they use for credit purchases i asked her for the number to them and she refused to give it to me. My coworker called and asked if i got a mysterious charge as well in which i told him to call this location as well to complain this is not right and they should be ashamed of what they are doing to people DO NOT ORDER FROM THESE THIEVES. Now I must find other arrangements to pay my bills due to these dirty criminals as I wait on a new card. Update: today i tried to order chicken because I'm home sick I was going to use cash of course and I was informed I had been banned by the manager with no honor instead of rectifying the situation read more

Do yourself a favor and never order here! Even microwave pizza is better than this shit hole and faster too! I placed a delivery order and it took more than an hour and 30 to get here. They asked me for my 3 digit security code on my card and the zip code! WTH I HAVE NEVER BEEN ASKED THAT OVER THE PHONE ESP. WHEN ODERING PIZZA WTF NO REFUNDS. Only a shitty ass 50%off next order, WTF 50off another shitty ass pizza that I have to pay part for?Fuck no, please take back your shit pizza and give me my money back Don't get me started about the manager (Jennifer) Just No. My pizza came cold and soggy. I stressed the fact that I wanted my pizza crispy, well-done and repeated plenty of times SMH. Still tipped the pizza guy $5 tho SMH. read more

I'm going to admit it. I like Round Table better than Cheeseboard or Zachary's. There, I said it. I feel so free. My husband agrees with me: Reason #2,643 that he is the best. RT has been my favorite since I was a small child. I love the crust. It's not too thin and not too thick, with just the right ratio of crunchy to chewy. I love their red sauce. I love the Wombo Combo, which had spicy sausage and portobellos on it. We get coupons for Round table all the time, so a large is usually about $17. Cheaper than the fancy places and yummier! I'm a huge fan. The only pizza that is better is Pizza My Heart. read more

Worst round table ever. Worst customer service. Always expect at least 1.5 hours for delivery at least. Also, seeing as how I love pizza and this is the closest one to me. I actually went to go pick it up once and that place is disgustingly filthy. I don't know how it's still open. read more

Never again! Placed an online order, early. Was told it would be delivered by 6:20 p.m. At 7 p.m I called to find out what was going on; was told the driver was on his way, he left at 6:10. By 7:30 I cancelled the order; the driver arrived at 7:45 p.m. Bad management. Will NEVER order from them again read more

I work in Pinole a quarter mile away from the Round Table there.. Usually I go to the one in Pinole, but after leaving work and living closer to San Pablo I decided to go here. I have vowed to never order food from here again because of 5 chances I have given them over the last 7+ years.. I get home disappointed every time. The pizza is sloppy, toppings fall off, and undercooked soggy pizza. The last time I ordered a pizza from here (against my better judgement, coerced by my son) it was during a time when they had an appetizing special advertised on tv.. We call in and of course, they are out of the ingredient vital to the specific special, I still order the pizza with hopes to get some kind of a discount on the "incomplete" pizza special.. I was told no discount.. When I arrived home, everyone was disappointed at the mere appearance of the pie. Terrible. But this review is really not about my past experiences here with their food, but with my seemingly impossible expectation that they couldn't possibly screw up issuing a gift card.. Having left Pinole, I go to San Pablo to grab a few gift cards. After requesting a couple gift cards, the person at the register "doesn't know how to do it". I am told to wait for a second so the appropriate person can take care of my request. I end up waiting 20 minutes and get told that there is NO ONE here that can do it. Without saying a single word, I turn my back and walk out the door. I guess I was wrong. The consistency of this terrible service should be enough to have changes made within years of disappointment. This will be the last bit of association I will ever have with this sorry excuse for a pizzeria. It's a surprise they are not out of business, I would give them zero stars if I could!!! read more

Just had an amzing day at the SONOMA RACEWAY AFTER WINNING A FEW motorcycle road RACES WITH AFM RACING ROUND 2. My friends and team members took me here to celbrate. Leave it to This location roundtable pizza to ruin our celebration because they do not allow service animals. The manager called the owner to ask permission and the owner too declined to service us because of my service animal. I'm really sorry to inconvenience the business but if they don't allow my 6pound service animal then they are also not allowing me to give them our business. Way to go round table. Indeed u are the last to be honest pizza. read more

Round Table quality has always been high, IMO. I think their latest round of commercials means someone in marketing has finally clued into this; seriously, delivery pizza, Dominoes is flat pasty pre-fab cardboard, Round Table has always been fresher, thicker, chunkier.. more "real foody". This location makes the usual great pie. Ingredients are each tasty, I like a good veggie and meat mix-up, and will try a variety of bases. The downside to this location is that it's in a slightly depressed, older mall situation. I don't think they can help that, and it doesn't affect delivery or pick-up pie. Last time I went by they had a game on and a couple people watching - friendly enough and the place smells great. Sign up online and get coupons. read more

I ordered 2 family size flatbreads a tomato pesto flatbread and artisan pepperoni. But they gave me a tomato flatbread. It's supposed to have basil and pesto. It has neither. I can understand a mistake but the problem I have is the poor customer service when I called to report the problem. Manager told me I have to return the whole pizza . I told her the kids ate 3 slices and since they are 15 minutes a away I requested they deliver. She said no because one flatbread didn't warrant delivery. I said I paid for 2 flatbreads so they should deliver. Manager was very rude and didn't care about situation. read more

Round Table Pizza - This is supposed to be an Artisan Tomato Pesto. Last time i checked Pesto and.Basil is green. Not much green here - Pizza Near Me - San Pablo, California

How in the world i use my debit card and the driver decides ti write in a 12$ tip I will not be using my card there screw that and yal try to skimp on toppings when order delivery it should not matter if I carry out ir delivery price is tye same smh read more

I give this RT a "zero" rating... Ordered a large pizza for my family and I around 10:30.... Veggies not cooked and crust was doughy ... Pizza was not to Standard. I called the manager and explained what happened and all she offered me was that I bring in uneaten portion and I Offered me a small size as a replacement... Keep it .. I'm never going back.. Keep your small and my $35.00 plus tax and tip‼ read more