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Round Rock Psychiatry

3.9 (7 reviews)
Closed • 9:00 am - 5:00 pm

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Denae W Rickenbacker, MD

Denae W Rickenbacker, MD

3.7(12 reviews)
5.8 mi

Ok, I didn't really want to write a review for a psychiatrist on Yelp, but she absolutely does not…read moredeserve 2 stars. I've seen 3 different psychiatrists, including her. All they have to do is ask how the medicine is working. If things are going well, they can just prescribe more and that's the end of the session. If things aren't going well, they can make other suggestions and prescribe other meds. Dr. Rickenbacker always asked me how things were going, how my job was, etc. She actually cared about my life outside of the medicine she was prescribing. She was also always up to date on the latest research and had me trying out the latest medicines. She was actually a bit creative in that regard and could recommend things that weren't necessarily what every other psychiatrist was prescribing. In the end, her knowledge and her ability to think outside the box is what found a medicine that worked for me. I always scheduled my next appointment with her after my session was over, so I usually didn't have any problems, but I do remember her being hard to schedule with if I had to cancel. She does frequently run over her session times, but I always made sure to schedule plenty of time off work to see her, so it never interfered with anything for me. On days she was running late, I never felt like she rushed through my session to try to catch up. I realize these are big drawbacks, but she is really worth it. The only reason I don't see her anymore is because she no longer takes my insurance.

Over the past eight days I have made multiple requests to schedule an appointment with this doctor…read morewhom my insurance company recommended; two attempts online (new patient form) and two by phone. I have yet to recieve a call back. Followup (03/26): I did recieve a call after sixteen business days however, their services were no longer required. UPDATE!!! Five years later now. My new insurance has strong armed me into leaving my current physician. I decided to give Denae a second chance, given her close proximity to my office. Nearly the same issues again! It was difficult to reach someone, although easier than in 2012. They are currently only accepting new patients by referral which seems odd. I tried to play the game, having my doctor fax over Denae's required form which feels more like an application/screening. After numerous attempts, Denae's office denied receiving the form. My very generous current physician even made multiple attempts to call her office but could not get through to a live person. It appears the poor client service is a cornerstone for Denae's practice.

Musgrove Michael MD Michael Musgrove-psychiatrist

Musgrove Michael MD Michael Musgrove-psychiatrist

2.5(10 reviews)
0.8 mi

First thing I ever noticed about the guy was that he had the handshake of a child. Limp and…read morepathetic just like his practice. I was a patient here for over 10 years and I dropped by this place because I hadn't gone in a little while because I was dealing with pre and post cancer treatment. I can get letters in the mail claiming I will be dropped and when I call to schedule appointments, I'm left to the voicemail and with no returned calls. They never called me, just letters threatening me. The only shining gem I had was with Julie Williams but aside from her, this place was pathetic. I was annoyed that I got dropped until my Oncologist's office showed me what a professional healthcare team is. And for certain, CTMH is not that. I would steer clear and find a place that will actually give a second thought about you.

My frustration is with Dr. Musgrove staff unwillingness to assist. They do not return calls and…read morethey lack knowledge of Insurance issues. When dealing with insurance with my other doctor's there is an assign personal I can talk to directly eliminating miscommunication. My new Health Insurance uses the same Mental Health provider as my last insurance company and it cover me with Dr. Musgrove starting 2018, yet their staff states they don't and refuse to assist to set up insurance through my new Insurance. As a psychiatrist I would highly recommend Dr. Musgrove, unfortunately his staff lack of professionalism, following through with calls and insurance issues is enough for me to look for a new psychiatrist.

Oasis Psychiatry

Oasis Psychiatry

5.0(1 review)
0.9 mi

I typically don't write reviews--good or bad--but this time I felt compelled to share my experience…read morefrom the heart. I first met Prasanna Sharma about two years ago when she was practicing at a different clinic. At the time, I was at the lowest point in my life after having my first baby, struggling deeply with postpartum depression. From the very first appointment, she gave me hope. Her warm, non-judgmental approach and calm, compassionate presence made me feel truly seen and understood. She not only prescribed medication that worked for me, but also encouraged me to start therapy--both of which played a crucial role in my recovery. Now, I see her in-person at Oasis Psychiatry, and her office is just as welcoming and comforting as she is. She takes her time, explains everything clearly, never rushes appointments, and is incredibly thoughtful in finding the right treatment plan. I've referred several friends and family members to her, including a couple of my cousins, and they've all had similarly positive experiences. I truly can't recommend her enough--especially for women at any stage of life, whether you're a new mom, a teenager, a college student, or navigating menopause. She's incredibly gifted at what she does, and I feel so fortunate to have found her.

From the owner: Oasis Psychiatry, located at Round Rock (I-35) is your trusted partner in mental health care,…read moreproviding compassionate, evidence-based treatment tailored to your unique needs. Led by Prasanna Sharma, APRN, MSN, PMHNP-BC, a board-certified Psychiatric Nurse Practitioner, we offer a holistic approach to mental well-being, considering emotional, physical, and environmental factors. What sets us apart? We prioritize personalized care, active listening, and a supportive environment to help you regain balance and confidence. Our practice specializes in treating anxiety, depression, ADHD, mood disorders, and more with individualized treatment plans. At Oasis Psychiatry, you’re more than just a patient—you’re a valued individual on a journey to wellness. Whether you’re seeking therapy, medication management, or lifestyle guidance, we are here to help. Experience care that’s professional, empathetic, and dedicated to your well-being. In-person & Telehealth Appointments Available.

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Round Rock Psychiatry - psychiatrists - Updated May 2026

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