DO NOT BOOK THIS VENUE - Unsafe, Unprofessional, and a Complete Disaster
Our wedding experience at this venue was a nightmare -- not only due to serious health hazards, but also
because of extremely unprofessional conduct from the owners and staff. What should have been a joyful
day was made stressful, chaotic, and honestly, unsafe.
BAT INFESTATION - SERIOUS HEALTH AND SAFETY CONCERNS
Bats were falling from the ceiling and crawling toward guests during the event.
The groom personally removed bats prior to the ceremony, but the infestation continued
throughout the evening.
An hour before the ceremony, the DJ came to the bride and said he could not play music --
because bats were dive-bombing him in response to the sound system.
Multiple guests left early due to the bat situation.
We were given no reassurance about whether the food or wedding cake had been safely stored or
protected.
We were never given the leftover food, which we had been told we would receive.
CATERING & BAR FAILURES
The vegetarian meals were not served unless we specifically asked for them, which left our guests
waiting while others ate. This should have been planned and handled in advance.
Despite paying in advance for alcohol, the groom and groomsmen were denied drinks before the
ceremony and had to leave the venue to buy their own.
The bartender was rude and unhelpful throughout the evening.
FACILITY ISSUES & OWNER BEHAVIOR
The bridal suite lighting was completely inadequate for makeup, preparation, or photography. It
badly needs updating.
The owners were condescending, dismissive, and completely unprofessional. We still have a
voicemail from them where they show zero compassion or responsibility for any of the issues.
They attempted to withhold our deposit without an itemized breakdown. Only after repeated
requests did they refund the deposit, but still refused to provide any documentation.
We paid in full, in cash, and expected basic standards of professionalism. What we received was
the exact opposite.
Final Thoughts
We regret choosing this venue for our wedding. The presence of bats falling from the ceiling, the lack of
accountability, and the rude, unprofessional conduct from the venue's owners made this a traumatic
experience.
If you are considering this venue, do not book it. For your own peace of mind, the safety of your guests,
and the success of your event -- go somewhere else. This was not just disappointing, it was disturbing. read more