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    Rough & Ready

    1.0 (1 review)
    Closed • 8:00 am - 3:00 pm

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    4 years ago

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    Clairemont Equipment

    Clairemont Equipment

    (2 reviews)

    Well, so i have had accounts with the Indio branch at Clairmont for 23 years now, as well as…read moreothers. Elms, Herc, C5 Equipment Quinn Cat, and Johnson Machinery ,Sunbelt, Kubota, United, RDO , Tool Shed, Hand K and even smaller rental shops through California. Stuff breaks. Even the new stuff. EVERY ONE OF THEM HAS HAD BROKEN EQUIPMENT on my job site from one time or another. Its the way it goes.The staff there is friendly and tries to help. Their prices are fair. I give them 5 stars based on their attitude , supply and willingness to provide the customer service i like. Sorry you had a bad experience, Joel and his team have been great to my company.

    Well what to say, I rented a lift for 3ish weeks and it broke down 4 times. leaked fluid on my…read moreclients clean concrete and took several request, photos from me and an email to San Diego office to get the Indio branch to finally clean up the mess. final breakdown took 4 days to make service call but I finished by then with a ladder. They claimed having tried to reach out to me several times, my phone is always with me and no messages were ever left. We Played a game of he said they said until I gave up. They charged my CC without notifying me for final payment or providing an invoice until I requested an accounting. There is a reason they are cheap, the equipment and service sucks. You will loose whatever savings you may have in down time and frustration. Photos of two areas after they "cleaned" To be fair they did finally do a proper cleaning. Just pass!

    Chavez Jessup GMC

    Chavez Jessup GMC

    (18 reviews)

    Recently dropped my 2025 truck off for a service transmission warning. The drop off was for a known…read moreissue that we investigated a week prior. It ended up being a sensor. I dropped it off on Tuesday and didn't get much communication. Called to get a status and I had to talk to a machine because this dealership won't even spring for a receptionist. I'm giving four stars because after the conversation, the communication dramatically improved and I picked my vehicle up the next day. I'm not sure I can pin the delays on the service writer because I know vehicles can get stuck in never never land in the shop. Jesse finished the race properly and I commend him for that. He doesn't have an easy job. I definitely recommend getting rid of the AI receptionist. I definitely recommend having a small loaner fleet for the customers that drive your 60+ thousand dollar vehicles. It's not like GMC is not compensating the dealership for loaners. Nobody wants to drive to a rental car company in an Uber and fill out a bunch of paperwork for an overnight loaner. It might be convenient for the dealership, but it's not convenient for the customer. I definitely recommend getting some type of auto update texting app that other dealerships have, that makes you aware of the repair process at each stage. I do not recommend making customers bringing brand new vehicles in for warranty work sign an estimated cost of repairs. It made me uncomfortable, and I can't be the only one. I recommend that you don't offer people discounts on the GMC app when they schedule their appointments, and then make them fill out a bunch of paperwork to receive these discounts via a prepaid debit card... you don't do that when you're selling new trucks with rebates. your team is only as good as their leader. People hate gimmicks, and people hate being nickel and dimed. I think a few of these problems are coming from the top not from your service writers. I have a supreme respect for people that shoot me straight with no nonsense. I would encourage your dealership to reevaluate the way you process the service department experience. How do you want to be treated when you drop your vehicles off for repair?

    We took our car in for an oil change. We were greeted by a nice gentleman and he looked our car…read moreover and we are at 30,000 miles and offered the services associated. We declined, only the oil change this time. When it came time to pay we were notified there would be an additional fee if credit card was used. This is not posted anywhere and we were not informed prior to the service performed. It felt a bit deceptive. We covered our service in cash but if you had an extensive service, this could be a huge surprise. Please do your customers and your service associates a favor and post there are additional fees for making purchases with a credit card.

    Pride Truck Sales - Fontana

    Pride Truck Sales - Fontana

    (8 reviews)

    I don't recommend you to buy from here. Dishonest and fraudulent company. The car has problems…read more They won't repair it. They promised to pay for the repairs. They shirk all the responsibility. Fraudulent company. Unscrupulous business. This is a fraudulent Indian company. This company has bad business and no credibility. The LA regional manager SUKJIWAN is a liar. He keeps denying that they owe me $1000.

    Beware. Here are things you need to ask them for proof of before you buy anything from these guys…read more Cause the warranty like all used vehicle warranty covers nothing. Remember these are used vehicle sellers. All they want is your money and they do not worry about repeat business. Get your mileage in writing. They will not put it on your documents. Ask for a BIT inspection before purchase or the last BIT report the vehicle had. Ask for the life on the brakes and if you are purchasing a manual transmission the clutch like. If they say they cannot know they are not telling the truth. It can be measured and seen on the semi truck. If the truck is from the east coast or anywhere with lots of snow look for rust. New tires mean nothing. If the tires are worn deduct money cause you can buy them elsewhere for cheaper. Does the truck or equipment have a service history? If they said no then don't buy it. Cause BIT inspections and service records are important for DOT and MCP. Later model? Does not matter. Anything the sales person says is covered get it in writing spelled out. These guys are just looking to move it out. Just remember freightliner trucks are cheapest trucks. Low quality and cheap low grade parts. Gives the USA a bad name. If you have an experience driver test the truck make sure he runs it through it pace cause 100 miles or 1000 miles it will breakdown or need service. Also do not let the dealership work on it. Rip off city. All they need to do is just mention one thing and boom thousands in repairs. It use to be 300k in miles was nothing but the way they service or build it you need to check it out every 10k. Anything with wear and tear check it out. Look at the belt, bolts anything that looks too clear is a red flag. Don't ask the sales person for advice. All they will do is agree or tell you want you want to hear.

    Rough & Ready - truckdealers - Updated October 2026

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