This is the central information centre in Rotorua. A good place to stop for free maps, tour information and bookings. There is also a currency exchange desk inside. Most of the buses in and out of the area will stop here, including nakedbus and manabus.
There is free wifi (no time limit) although it can get slow when there are a lot of people around. Good enough for email / social networking but don't expect to backup your photo library to the cloud.
There are good cafes a short walk away if you are after a bite to eat or a drink. read more