The water company informed us of a leak somewhere on our property. American rooter called us…read moreimmediately and sent a technician. Michael Oster was very professional and made me feel at ease right away. He found the leak and assured me a contractor would be in touch with a time ane day to fix it. He made a bad situation better

I rarely write reviews but after what my elderly grandparents in Scranton, PA went through, I feel…read moreobligated to share this so other families can make an informed decision. Their sewer line collapsed and American Rooter was sent out through their Pennsylvania American Water AWR protection plan. What should have been a protected, covered repair turned into weeks of stress, disorganization, and nearly $3,600 in unexpected costs for two people in their 80s on a fixed income. The billing felt completely predatory. Once they started digging, the costs kept growing with little explanation. My grandpa was pressured into writing a $2,700 check on the spot, the very same day he signed a contract saying he owed $0.01. No proper written authorization or itemized breakdown was given before that check was written. That is not how you treat elderly customers. The office was a nightmare to deal with. No proactive communication, no clear timelines, and every update required my family to chase them down with multiple phone calls. The on-site technicians were kind and professional but it was obvious the office behind them had no idea what was going on. The sidewalk restoration after excavation required repeated follow-up calls just to get finished. Form boards were left sitting at the property with dirt and rocks scattered everywhere until we called again and again to get someone back out. The only reason this is not zero stars is because the technicians who showed up in person were decent people doing hard work. But the experience as a whole was unacceptable. No elderly homeowner should have to fight this hard just to get a job done right. Save yourself the stress. Look elsewhere.

This was a great service. This husband and wife team was the right choice for us. John is very good…read morein what he does. Ours was a difficult job; meaning too much unwanted stuff in our septic tank but Quick Pumping managed to clean it. It took him a much longer period to do the job and he did not charge me a penny extra for the unexpected level of difficulty. I will hire this company next time I need this service.

Just want to recommend Quick Pumping Services for septic cleaning. John came early and it really…read morewas quick and the price is very reasonable! He also said you have to clean out your tank at least once every 3 years. A small family-run business. Highly recommended. https://quickpumping.com/

If you live in the Lehigh Valley or surrounding areas this is the man you want to use. Prompt,…read moreefficient, and knows his business! free estimates, does not try to charge you for what you don't need. He is fantastic and all I can say is I would recommend him 110%! It's important to support our local businesses.

I had to find a new plumber fast for a serious kitchen plumbing leak. I was referred to Tommy…read moreMalozi Jr by a family member. My standard plumber did not respond to my texting. Well Tommy answered the phone and listened to my plight. He was at my house within 1.5 hours and completed the job in about 45 minutes! So kind, so professional and such amazing work he and his son, Jimmy do. They make having a plumbing issue, almost fun! The job looks amazing. New shut offs x3, new faucet and they now have a new customer forever!

Let's face facts, nobody is happy calling a drain service, it always means there is a problem,…read morethere is no good time for a drain issue, and try to think is something you'd less like want to spend money, literally down the drain. So reviews are going to be tense from the jump. But this company came out, late based online booking, by 9pm and we were back in service. I note professional office phone reception and fantastic service technician. I wasn't planning on a drain issue when the day started. I just wanted it fixed before the day ended, and this company succeeded.

I'm only giving this 2 stars for now until an issue is fixed and I can't delete the original review…read moreuntil this issue is rectified. ----Tech was very professional and did a great job on our clean out. We weren't happy that we had to do it because of the price tag but he gave us tips on how to prevent issues later on. He was polite and prompt. --- after he left I had to clean up around the mulch where debris came out and I went to screw the cap back on the clean out pipe which was left unsecured. I then noticed the pipe was now loose. I looked down the pipe with a flash light and it was a clean break off the trap. The pipe was broken and not secured to the trap. They said they're coming back to fix on Wednesday but want to charge me for it. Wasn't broken before the job. Should not be all on me. Rating depends on the resolution of this $825 job

Great customer service, they came right away and explained everything, very professional, I would…read morerecommend them.

I'm not the person who usually do this kind of review…read more There was some issue and they couldn't do the job I asked. They still charged the same price and I don't think that is fair. I just paid not to argue with this company. The technician was kind but the company is little greedy.

Great service and trustworthy. Will use them again when we need routine service. They checked an…read moreold house sand mound thoroughly and recommended next services.

Handwritten Review received on 04-04-24: Manny, you are THE…read moreBEST! Thank you for your good work, your quick remedy, and your friendly personality. Jammie Brown (Your Lady)

Called Smith Drain to clear a clogged underground rain water pipe for a commercial property in West…read moreGrove, PA Ron did a great job identifying the problem, clearing the clogged pipes, and inspecting the drains for damage.This resulted in a big savings for us and we avoided having to dig up the property and replace the pipes.

Ron did an incredible job. Very professional and thorough. They were able to schedule me almost…read moreimmediately and were exactly on time within the 15 minute window they scheduled me for. Ron also went far above and beyond. I will forever be using Smith Drain Solutions.

They were outstanding. Took care of my well pump and hot water heater. Would recommend.read more

I recently contacted Kyle to take care of numerous issues that I noticed with the well at a…read moreproperty that I recently purchased. The tricky part for me was that I lived three hours away from the property and I had no idea about who to call for service. Kyle went right up and diagnosed the problems and over the phone, he gave me a very reasonable quote. We scheduled an appointment and I met him at the location and he took care of all of the issues expeditiously and professionally. I will absolutely call him and his team out whenever I have a plumbing issue that I can't handle myself. I totally trust him and I admire his honesty and work ethic. I have been purchasing properties for many years and I am so grateful that I found someone with great integrity like Kyle on my very first attempt. It is hard today to find quality service people. I HIGHLY recommend Kyle Long's Plumbing. Ten stars.