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    Rosson Robert M, DDS

    3.3 (3 reviews)

    Services - Rosson Robert M, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Rosson Robert M, DDS Photos

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    Sun Ridge Smiles

    Sun Ridge Smiles

    3.0(4 reviews)
    2.7 mi

    I encountered significant issues with the administrative processes at the clinic, leading to…read moreconfusion and dissatisfaction with my treatment. During my consultation, I was informed that my entire dental procedure could be completed in one sitting due to having to be off medication for a significant period of time before and after treatment. A quote for my treatment plan was provided and thoroughly explained to me at that time by Alyssa. Unfortunately, upon contacting the clinic after completing the required medical clearance form, I received conflicting information regarding the cost of my treatment and me stating I need all treatment done same day. Despite asking for the amount twice for all treatment from the staff, I was provided with a different amount over the phone, less, compared to what was communicated to me upon arrival at the clinic. I was then given a new version, which I assumed to be identical to the plan discussed during my initial consultation when they asked if I brought my treatment plan and I said no. Upon reviewing the initial plan after payment, I discovered discrepancies in the quoted amounts. At that point, I felt compelled to proceed with the treatment, despite concerns about the accuracy of the charges, as my mouth was already numb, and delaying the procedure would have significant implications for my health as I can't afford to be off my medication for an extended period but ending up will still having to find another provider elsewhere to complete treatment that was not provided even after relating over the phone and at appointment several times. I am deeply disappointed by the service provided by the rude administrative staff at Sun Ridge Smiles. Instead of taking accountability for the discrepancies, they attempted to shift blame onto the GEHA insurance representative with whom they had spoken during my initial consultation. I was informed by the office manager that communication with the owner, who also served as the dentist I consulted with initially, was not going to happen and her would be "as far I'd get." ****Please exercise caution when considering this clinic as I didn't see the past reviews with same issues regarding cost. ***

    High quality service. Love their staff. Dr. Acevedo very kind and explains the procedure making me…read morefeel relaxed. Extremely intelligent dentist.

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    Sun Ridge Smiles - Operatory

    Operatory

    Sun Ridge Smiles

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    Divine Dental Spa - Logo

    Divine Dental Spa

    1.9(11 reviews)
    2.7 mi

    I visited Devine Dental and unfortunately had a very disappointing experience from the moment I…read morewalked in. First, the front receptionist was very rude and unprofessional. I was seen by a female dentist who initially discussed the possibility of doing a retreatment on my tooth. However, as soon as I questioned the possibility oh my tooth being broken, the conversation quickly shifted toward removing the tooth. I requested a second opinion from the owner. While waiting, my spouse overheard the receptionist speaking out loud about me to a dental assistant, saying, "Oh well, the doctor doesn't do retreats, he likes to pull. He's going to pull!" followed by, "Don't worry, I'll talk to her." Hearing that staff discussed me this way was incredibly unprofessional and made an already stressful situation even worse. Throughout the visit, I felt pressured to proceed with an extraction. The following day, I spoke directly with the owner and explained that I did NOT want to lose my tooth. I wanted to explore every reasonable option to save it and requested to see a specialist/endodontist. Instead of being referred to a specialist, I was again encouraged to proceed with an extraction, which I was told would cost around $3,000. The owner got defensive when I told him the female dentist had said the reason the last root canal they did failed was because they didn't seal it correctly, in which he replied "i don't know who told you that, I see it right here and it sealed" and then, "ALL ROOT CANALS FAIL," and that seeing a specialist would be more expensive. What concerns me most is that I never felt like saving my tooth was genuinely being explored as an option. I questioned whether all appropriate steps had been taken to determine if my tooth could actually be saved. I am SO grateful that I trusted my instincts and went to an endodontist for another opinion. My specialist determined that my tooth was healthy enough for retreatment and that I did NOT need an extraction. I was able to save my tooth for less than then the cost of the extraction only. Based on my personal experience, I strongly encourage anyone being told they need an extraction--especially when the tooth may potentially be saved--to seek an independent opinion from an endodontist before making an irreversible decision. God bless my endodontist and shame on Devine Dental! I'm convinced they push for extractions so they can stay number 1 for dental implants.

    Same complaint as others. Dental hygienist giving…read morecondescending comments about my teeth after I had explained why they looked as they did and told her how insecure I was about them as I am on medications and have health issues that directly affect my teeth. Staff who is sending out text should work on their customer service skills. She expected me to leave school to be able to pay full amount before my appointment then changed it to $50 deposit but the last time I payed for a crown they charged me the day of! Save your money for a dental office with manners I would've paid it by the end of today if they would've just extended the deadline today but she just wanted to reschedule me even after I've been getting messages of available appointments. Not worth it if every interaction is passive aggressive and rude.

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    Divine Dental Spa - Clear braces

    Clear braces

    Divine Dental Spa - Waiting area

    Waiting area

    Divine Dental Spa - This is the nicest, most modern dental office in El Paso!

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    This is the nicest, most modern dental office in El Paso!

    Rosson Robert M, DDS - oralsurgeons - Updated October 2026

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