Very bad experience recently, my son (13 years old) went to have his hair cut and I trusted he knew the place and the people as he has been going there for years, so I let him stay on his own. He had said to the woman he wanted a 'six' and normally it would give him about 3 cm long hair, we have been going there for years and that had always been the normal setting they used, nothing to suggest this time will be different. But he came out with barely 6 mm hair, very tight to the head basically, needless to say he was very upset and embarrassed, afraid he will be bullied in school because of his bad haircut and being a teenager he is very self-conscious. The worse thing was when I confronted them, the woman in Rosso didn't want to admit she was wrong!!! And still took the money from my poor son. The receptionist said sorry at the end and apologized, but that was to put salt to injury after denying what they have done, so she knew they are in the wrong!!!
We are all so angry and will never coming back to that place again!!
I just want people to know this, so if you ever decided to go there please tell them exactly how long you want your hair to be, don't think they'll know what you meant. read more