Jared and Ethan were amazing! The company overall is very responsive, courteous, professional, and they did an amazing and thorough job. I would recommend this company to anyone! Best company I've worked with and appreciated all of their help, expertise and work. read more

Amazing owner and service- we had a pipe break on a Friday, understandably they could not come out until Monday but with a 1 month old baby not having water for 3 days was not feasible. After calling multiple other places, I called back and asked if there was any way they could come today because we have a baby and no one else could come out. The woman who answered the phone told me she would look into it for me and call back- less than 30mins later she calls to say the owner is coming out to fix our water pipe that day! He came the same day and came out to Roy. He fixed our pipe, was professional and kind. I cannot thank him enough and if ever needed again will be using his business. read more

Same day response and quick to visit Had a minor house inspection open item and Rossco was able to resolve day of visit, flexible and very responsive to my questions. read more

Prompt and professional. Provided additional knowledge on my tankless water heater and was able to give recommendations for future best practices. Jeff the technician was great! read more

I paid one plumbing company $50 to come out and tell me they had no idea where my leak was and I needed to call a leak detection company. The estimate for that was $1,000 and the plumber quoted me $3,500 to fix the leak after it was found. Rodesco plumbing came out for free, crawled under my house, found my leak and then fixed it for less than $1500. A week later a crawl space remediation company found another leak. RossCo plumbing was there 30 minutes after I called them, had the problem fixed within 90 minutes and gave me a break on the repair (charged me %450) since I had just had them there the week before. The customer service is awesome. I'll never call anyone else! read more

Called this morning and spoke with Ritchie about an issue I'm having. I'm on septic and he explained my situation in an easy to understand manner. Very knowledgeable and friendly. read more

These guys came out to help me with some outside faucets in a new house, needed to replace them. Way more money than I expected, not their fault though. Great guys, very knowledgeable and friendly. read more

Had a mainline leak and RossCo did a great job coordinating the repair. They tried to help before hiring a leak detection service which we ultimately needed and they handled the whole thing. Reasonable price and just glad I wasn't the one digging the hole. read more

I ask for a quote 2 guys show up they say essay work telling me we will email you a quote they never did I call asking for my quote the lady on say they was going to ask the guys but I never ear back from no quote or nothing this type of action let me know this only take the jobs they can make a big buck and don't care about homeowners like they got small jobs around they property so I don't recommend this company to nobody they are not trust worthy. read more

We realized we had a leak in our water line and had to shut off running water completely... the day before Thanksgiving. We decided to dig our own trench to the waterline and try to fix it ourselves. After many attempts and trips to Home Depot we decided to call in the professionals. Me, being a woman, received terrible customer service and outrageous estimates from most plumbers I contacted. Not the case with RossCo! They were absolutely respectful, kind and honest workers! They replaced the pipe from our meter to our waterline in under an hour. I will forever sing their praise! WE HAVE RUNNING WATER! And a plumber to call for any future issues. Thank you again RossCo!!!! read more

Rossco Service Plumbers - Before (old leaking connection) - Plumbing Near Me

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Thank you for your great work and value. Myzell was awesome! I won't hesitate to recommend you to others.

Quoted me $1600 for brand new electric water heater. $3800 for a hybrid. Other three bids came in at $2700 and two for $2800. read more

Rossco Service Plumbers - Plumbing Near Me

The team came on time, explained what was needed and fixed my issue. We went ahead and hired them for a second project and am quite satisfied. Thanks! read more

This is my 2nd review. The last one was about a year ago. Rossco is still great. Nadine was able to get me an appointment on the day I called (luckily there was a cancellation and they fit me in). Jeff and Myzell came out and replaced the wax seal in my toilet. Quick, neat, friendly, and respectful. They even played with my dog for a bit so she would stop whining at her new friends. :) Rossco continues to be an A+, Top-Notch organization and I would still highly recommend them. Needing a plumber is never fun, but Rossco has my back! read more

This is the 3rd time I've worked with Pristine Plumbing and I am very happy with them. They are quick to respond, professional, honest, hard working, and genuinely show they care about their customers. They are a great company and I will definitely call them up if I have another plumbing need. read more

Elliott came out this morning to give us a free estimate on a leaking faucet. My husband, who is pretty handy and can usually fix anything, had done his best, bought new parts and was frustrated with the fact that it continued to leak. Elliott assured him that he had done everything right (which helped his confidence) and suggested a couple things that he could do to fix the problem. The problem is fixed! I am so appreciative of the service we received, and it saved us so much $$, especially since we are retired and on a fixed income. I would recommend this company and if I ever need a plumber again, I will definitely call these folks. read more

I just got off the phone with this plumbing company and I just needed some information. The woman was incredibly helpful and patient with my inquiry KNOWING I was likely not going to hire them as I am a tenant renting the property. If I ever need a plumber, I am calling Rossco! Thanks sooo much!! read more

I needed immediate help to fix my backed up sink and ROSSCO Service Plumbers responded immediately. Their customer service support was always there for me when it was discovered multiple issues needed to be dealt with and I was given a very reasonable quote that was better than any other plumbing service I requested a quote from and their response to my request for a quote was the fastest of anyone's in the plumbing service in Tacoma Even more impressive we're Jared and his assistant Ethan who arrived promptly and fixed everything efficiently and effectively and affordably. Everyone with this company provides great customer service read more

So happy to have a new garbage disposal. They were nice, came out at no charge and price was aligned with other quote I received. Adding them to my list of service providers. read more

Amazing people came to help me out. I had a very simple issue, but they were thorough and responsive. I am very happy with my service and will use them in the future. read more

So appreciate Rich and crew! We had a clogged kitchen drain that my husband had attempted to fix with a snake, to no avail and dishes piling up. We are new to the area and researched Yelp. They responded within hours and we were scheduled the following day. They arrived in masks, were very persistent and dedicated to getting the job done which took several hours and many tries. They stuck with it and did not charge us any more than original quote. Very professional, knowledgeable and would definitely recommend! read more

Had a great experience with Rossco plumbing! Had them come out to service my tankless hot water heater and they did a great job and explained everything. Since I had them here asked about a bad outside faucet and replaced it on the spot. Great service. Jared was great! read more

Professional/timely/courteous/reasonably priced. Looked for a plumber through Yelp to install a new main shutoff valve and correct an incorrectly installed shower faucet. Richie Ross, the owner of Rossco, responded immediately and offered a free in home estimate (larger companies charge for this). He immediately identified the problem with the shower and didn't even charge to fix it, as it was a very quick repair. Turns out I needed a new pressure relief valve as well as a new main shutoff on the 40 year old water line because the water coming into the house was 120 psi rather than the recommended 60 psi. Richie and his apprentice redid the whole thing, offering a very fair price and a welcome senior discount. They completed the repair quickly and showed me how to turn off the water. After they left I realized I had been billed twice for the tax. Called Richie and he immediately corrected it. It's great to find an excellent, service oriented and honest plumber. I will use them again and heartily recommend their excellent service. read more

Rossco Service Plumbers - Plumbing Near Me

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Same day service! Our kitchen faucet seriously broke free from the sink and needed replacement. James were here within 2 hours and faucet was replaced within another 2 hours. 1980's modular with original plumbing. Not an easy task with rust and some pipe needing replacing. Very, Very Happy! read more

Rossco is my new plumbing contractor. Fast, efficient, knowledgeable, and friendly. Thank you for getting things up an running again!

Did a fast repair on the hose bib at the front of our house. Clean drywall cut to access our pipes inside. Competitive pricing, kind employees. Would call again for any plumbing needs. read more

Thank you, Rossco Plumbers for being great for us! Jeff and his assistant came over and installed a new sink, fixed a drain and installed a washer box. He willingly went into our crawl space to make sure everything was okay. Rossco is priced reasonably and I will ask them again when I have plumbing needs! Thank you! read more

Rossco Service Plumbers - Great new sink! - Plumbing Near Me

These guys were great. Quick response. Took a look at the problem, corrected it and we're on their way. I would highly recommend Rossco for you plumbing needs. read more

Jared came out to do a couple quick jobs at our new house today. We called Rossco late last night to get the appointment scheduled, and were floored that Rossco was able to get out to us so quick! It was super helpful since I had already taken today off for some other work being done in the house. Jared was quick, and was transparent about what it would cost to get the work done. It ended up being a bit more expensive than we had hoped / planned for, but we are new homeowners so our expectations were probably a little off. He was also totally fine with working around the other contractors we had at the house, who were working in the same crawlspace at the same time. Thanks Rossco for a quick and easy visit! read more

I needed a gas line installed from my furnace to a new gas stove. It has been a painful experience until Elliott and John from Rossco came over. They were awesome! I'm a woman who knew nothing about the job except the installer must be bonded and insured. The first plumbers were respectable and gave me a lesson but their estimate cost over $100 and the estimated price very high. The second guy said he was licensed and bonded but when he showed up I found out he lied. It was bad! Then just when my tension was high Elliott and John arrived to save the day! The estimate was free and the price reasonable. They did an excellent service! They took me through the process step by step. They inserted the piping securely and carefully and only made 3 minor cuts into the wall. I just can't say enough! Seriously they are the best ever! Wish I had started with Rossco a company fortunate enough to have Elliott and John to represent excellence in service. read more

Jeff and Ritchie were fast, friendly and professional. We were preparing to go the holiday weekend without a working toilet and then Ritchie reached out over the phone after my yelp quote request. We set an appt. for the next day for him and his team to come and provide a free estimate on a toilet replacement. We had our estimate at 10am and a new toilet installed by 1pm today! Jeff did an amazing job with our toilet and the whole team took special care in our home when disposing of our old toilet. Great and good customer service are separated by the little things and this company did all the little things right! Ritchie even took the time to educate this new home owner on safe, cost effective water heater options. There was Zero pressure to buy and just an all around good experience. I don't anticipate we will have issues with our new toilet but Ritchie has offered support if we do. Thank you!! read more

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The water turn on/off valves in the townhome we purchased used compression fittings that were beginning to leak. Rossco replaced all the valves at a reasonable cost. None of the valves have leaked since then. The work was done in September 2021. The plumbers showed up on time, worked quickly and clean up the work areas before leaving. read more

Jared and Ethan are the absolute best, efficient, knowledgeable and on time. We have found our forever plumbing company. Thank you for doing such an outstanding job! read more

We were looking to hire someone to run a gas line to our backyard. It was easy to set up an appointment and they came out quickly. They asked us to send in the blueprints for our project and promised they'd get us an estimate as soon as possible. Jared did not respond to any of my texts or emails. Also, the ballpark estimate he gave me onsite was twice as high as other plumbers. read more

I was SO pleasantly surprised with Rossco Plumbing! I had a leaky kitchen faucet, and even though it wasn't an emergency, they came out the same day I called. On top of that, they fixed it in less than 10 minutes -- and showed me how to fix it in the future (in case it happened again.) Jarrod was so polite, helpful and knowledgable! Rossco will be my go-to plumbers from now on!! I highly recommend! read more

While the initial service was expeditious, when I contacted again Richard scheduled an appointment at a mutually agreed upon time, no showed the appointment, and also blocked my number after sending three texts to schedule. I can't help but feel like this was because of a mistake that was made in installing my shower valve where the output pipe was placed so close to the tub that a tub spout didn't fit. So now I'm on the hunt for another plumber who operates a little more professionally and transparently. Oh well... caution recommended. read more

Maybe my luck is changing. Finally, I have had a good experience connected to an unpleasant event. A couple of days ago my downstairs toilet started to back up without provocation. I found my plunger and tried to unsuccessfully get the toilet to function. I then called a plumber. The first plumber came to the house and was not able to get the toilet to work even after vigorously using a snake to unplug things. He said that I needed to get a plumber who had the tools for this kind of job. I called Rossco Plumbing last night to arrange to have someone come out to check out what was going on and to give me an estimate as to what the job would involve. Jared and Ethan arrived when I was told to expect them to be at my house. The were professional and friendly from the minute they stepped into the house. They listened to what I had to say and then explained to me just what they were going to do to try to figure out where the blockage was located. They gave me an estimate as to what the work would involve. I thought the repair would involve sticking a long snake down the access hole and pretty easily clearing the plugged area. I was completely wrong about what was required to do the job properly. Jared and Ethan had to remove the toilet and then , after using some sort of fancy tool, they had to go under the house to do more work. I have no idea just what they had do to to the pipes when they were crawling around in a tight space. The job took approximately 3 hours to complete. They cleaned up the areas where they had been working. These two fellows knew what they were doing and did the work required to fix my toilet. I will not hesitate to call Rossco Plumbers if I need more plumbing problems fixed. I am very satisfied with the work they did for me. read more

We were looking on Yelp for a plumber to replace an existing toilet that the bolts holding the tank had rusted and fallen out. Rossco plumbers replied quickly and could fit us in the next day for a free estimate. Jared came out on time and was professional and friendly. We thought we would have to go purchase a new toilet but Jared went out of his way to get what we wanted and had the new toilet installed all within a few hours and took the old one away. Thanks so much for your prompt and professional service. We will definitely use Rossco plumbing again when needed! read more

Felt at ease with work and quality of customer service. They were very quick to respond to requests and set an appointment. Customer care was most definitely the highest priority with them. read more

I called RossCo yesterday to tell them I had a slow-draining toilet. He offered to come same day (wow!) but said the next day was also open and better for their schedule which was just fine for me. In fact, I expected to wait a few days at least, since it wasn't an emergency situation. They gave me an arrival window of 10am - 12pm and Jared and Jake showed up right at 10am on the dot. They were so friendly and courteous. They figured out the problem quickly and they were in and out within 15 minutes and charged the fairest price I think I've ever been charged for a plumbing service. The big guys will rip you off and charge a few hundred just for coming out to diagnose. This is why I always come to Yelp and find the small businesses! Lots of integrity here. Will definitely use again and recommend in the future. read more