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    Ross Osborn MD

    1.0 (3 reviews)

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    Pediatric Associates - I had a AWFUL experience with my special needs son at this office!!

    Pediatric Associates

    2.9(15 reviews)
    0.7 mi

    Zero stars if that were possible…read more Our appointment was scheduled for 2:55 PM, and my son was only called at 3:51 PM and now almost one hour late. During this time, two other families who arrived after us and had later appointment times were seen before us, with no explanation at all. Beyond the excessive wait, the customer service is terrible. The staff is unfriendly, barely communicates, and refuses to explain what is going on. No apologies, no transparency, no respect for our time. This is a pediatric office : parents and children deserve patience, organization, and basic courtesy. Unfortunately, this location delivers none of that. Very poor experience. I do not recommend this place.

    I rarely leave reviews. everytime we need something we have to jump through hoops. they don't want…read moreto help. they take 2 hour lunches where they won't help at all during those hours. i have to wait a minimum of 45 minutes after my kids appointment times to even get called back. then we wait another 30 minutes to see the doctor! its consistently so bad that I'm hesitant to believe anyone that left a 5star review. what just sparked this review as the final straw was just now I go to grab the state required immunization form for my children at 1:30pm. im walking up to the door as the staff is unlocking the door (I'm assuming coming back from lunch) I go to step in the office and she turns around to close the door on me. I'm obviously shocked by this. I say "excuse me" I can see through the opening in the door there is clearly a patient and her mother talking to the receptionist. the staff working says while clinging onto the door "we are still on lunch we will unlock the door at 2". and closed the door on me. OK COOL! I'm done!

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    Ross Osborn MD - familydr - Updated May 2026

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