Dr. Balbona caused my non-alchoholic cirrhosis. A painful, complex, protracted death sentence…read more April 2024, he ordered an abdominal CT scan looking for adrenal tumors to support his idea that my sudden cortisol spike and high blood pressure was caused by cortisol/adrenal tumors. A.K.A. Cushings. Dr. Balbona LOVES telling you how smart he is and if you ask questions he literally answers "Leave that to me." When I asked "what kind of tumors" that's the answer I got. Wrong. My adrenals were normal. But on the SAME REPORT the CT scan noted "Cholelithiasis. Mild nodularity liver noted which could represent cirrhotic morphology. Consider corrolation with lab values." He ignored that. Left a message through the secretary the CT scan was"normal". Also ignored kidney stones, duodenal diverticulum and some atherosclerotic calcifications of the aorta and branch arteries. Never even discussed it with me or called my attention to it. Never ordered subsequent testing or follow up. So thanks for nothing. Leave it to YOU? While you were busy chasing some non-existant disease and bugging me to let you suppress my cortisol (which resolved itself after an ablation). THEN I see this CT scan on my Continuation of Care document that I didn't even know existed, one year later - I provided this CT to a gastro doctor since I THOUGHT I had gallbladder or hiatal hernia and Imagine my SHOCK when she announced "You have cirrhosis!" Go to Baptist Network. To a GROUP of organized, methodical, doctors who are actually following a PROCESS and part of a much better network than St. Vincent's - another nightmare. Baptist, who dictate written visit summaries, test result interpretations, and communicate in writing with all your medical team in real time THEN upload everything into a great functional portal. Not this little guy hiding in his little office who doesn't even want to discuss your conditions, barely makes eye contact, and only takes pride in his fake brilliance. And on top of all that, even if you pay for concierge service you get nothing but the same 15 minutes, having to repeat your entire history every visit, and his cell number. He has only a vague inkling about your conditions or tests prescribed you have to UPDATE HIM. You still have to play telephone through unintelligent staff who literally give you the wrong information. "Your bloodwork was normal come back in 3 months." NO it wasn't. The Cortisol Dex Suppression test FAILED. As you can see from his glowing Google reviews, he caters to people who are in search of "feelings" not life saving medical results.

He is an excellent diagnostician. I have been a patient of Dr. Balbona for the better part of 15…read moreyears, and he has a folder of notes that look like they are 3 inches thick. He practices medicine like it was intended to be practiced - he spends time taking to you and in the end recommends how you can be a better patient.

I wouldn't usually review a medical office, but my experience today was so great I just had to! I…read moremet with Dr. Patel last week and he seemed confident and informed. He promptly scheduled me for an infusion this week and that's what I had today. There is plenty of parking, a large lobby, and even a vending machine for snacks if your infusion takes a while like mine did! Let me preface I have a horrible fear of needles, so this kind of place is a nightmare for me. When I told the nurses and the people who draw blood, they were so quick to make me as comfortable as possible. Kris, the nurse manager, was able to find a vein in my baby sized veins. She was so patient, kind, and compassionate. I get anxiety about being a burden since I can be difficult, but she didn't make me feel that way for a second. Another honorable mention is the nurse I had, Jasmine, who was so attentive and supportive. She explained things very thoroughly and made me feel confident in the treatment I was getting. I couldn't have asked for a better nurse. Overall, if you come here, be assured you'll have some great care with professionals who lead with compassion and patience. No one wants to go to a cancer center, but the nurses and doctors change that once you meet them.

DO NOT USE Dr. Vance. He told my husband his cancer had spread to the right side of his throat on…read morethe second appointment and hadn't even done a biopsy so he was totally lying. He did not come prepared to the appointment. He sat there and started reading through stuff and typing on his computer. What a total waste of our time and a farce of a doctor. He's out for the money!!!! Because of his disgusting lying we will never go to this facility or recommend it to anyone!!!! We went to MD Anderson.

I saw Dr. Graham because I was having pain in both shoulders which had developed suddenly. I had…read morenot experienced an injury. He x-rayed the shoulders and said it was severe arthritis. He gave me a steroid injection in both shoulders and I was given another appointment in three months. I was not given any information about how to manage the pain if the shots didnt work or whether I should restrict use. The shots did not cause any reduction of the pain.

Subject: Request for Review of Orthopedic Care Provided by Dr. Graham…read more To Whom It May Concern, I am writing to request a formal review of the care I received from Dr. Graham during my recent appointment for a newly diagnosed spiral fracture of the third metacarpal. At the time of the visit, I was wearing a temporary splint placed by urgent care and was experiencing pain and swelling. I informed Dr. Graham that I did not feel the splint was fitting properly and asked for guidance regarding appropriate immobilization. I was told that the splint "looked fine." When I expressed continued concern, I was advised to purchase a brace from Amazon and to work on making a fist so that my hand would not become stiff. I was not provided with a specific recommendation regarding the type of brace that should be used, nor was I given detailed instructions regarding activity restrictions or warning signs to monitor. Most concerning, I was instructed to return in four months. I specifically asked whether the intended follow-up interval was four weeks, and I was informed that it was indeed four months. A four-month follow-up appointment was subsequently scheduled. As a healthcare professional myself, I understand the importance of preventing stiffness and promoting recovery. However, I left the appointment feeling dismissed and without clear guidance regarding the management of an acute fracture. My concerns were not adequately addressed, and I remain troubled by the absence of earlier follow-up or imaging to evaluate healing and alignment. I respectfully request that this encounter be reviewed and that I be provided with clarification regarding the rationale for the treatment plan and follow-up interval. My purpose in submitting this concern is to advocate for clear communication, appropriate patient education, and high-quality care for all patients. Sincerely, Lakeisha Simmons, RN

I have been a patient here for several years and have always been treated in an excellent manner…read more My doctor and his staff, and the office staff in general, are caring, very knowledgeable, and always seem to go above and beyond for me. So glad I found them!

If I could give 0 I would I'm so annoyed and havent even made it into the office the phone staff is…read morea joke I had her on mute and she thought she was on hold and was talking crap the entire time and she didnt even say her name or anything. Little to her knowledge I work in medical for United healthcare as well so I know quite well how the insurance works and she was giving me false information because it was close to closing time and I'm thinking she didn't want to schedule the appointment. It's disappointing you lost a patient because of your scheduling team hating their job...

Why am I just now thinking about send my feedback to the office?!?!? I havent been there in quite…read morea few years. BUT let me tell you that thi entire staff has the utmost respect for anyone that walks in their door. I spent my entire life as a Navy Brat getting military treatment...with that being said, Dr. Loper placed my.FIRST of about 4 sets of tubes at rhe age of 28!! I have always told all of my Dr.s that I just couldnt hear fully. No one ever found a rhyme or reason why...UNTIL I met Dr. Loper. He did all of the same tests that EVERYONE did. My hearing was FINE, but it wasnt!!! He did a final exam and wanted to "vacuum my ears" and THERE IT WAS. Years of Pastey buildup thwt he pulled out. For the first time in my life I COULD HEAR COMPLETELY. This office takes the time to "listen" (pardon the pun) to what I am saying. Love them and would suggest to anyone to give them a trial.

My husband developed a severe nosebleed while at his oncologist's office and they called Dr. Loper…read morewho agreed to see him that day. We arrived at their office and found out we needed a referral from our PCP. The office staff spent at least 30 minutes on the phone back and forth getting what we needed so that he could be seen that day without us having to pay out of pocket. Once that was settled Dr. Loper was very professional and quick with his treatment. Unfortunately he's had to go back, but again, the doctor was very professional and kind during his treatment.