About 5 years ago I purchased a sectional for my living room, I purchased the don't use, don't…read moreloose protection plan. I took the coupon to Ashley's in Beckley thinking there will be a condition to use the coupon. I was greeted by Leanna Coffman, I showed her the coupon, she said yes, see what you would like and the coupon will be applied. I asked her if I had to make a purchase more than the $199.00 she said no. I walked around the store, I have been looking for new lamps. I ran in the sales manager, Mark Davis, I told himy story, that I figured this was a gimmick to get me to purchase the plan, he said, no way! That is yours to spend however you want, and said if I needed any help to let him know. I continued on my search, being greeted by Leanna to make sure I didn't have any questions. I did find a lamp I really liked, she helped me out a bulb in and turn it on. Perfect, I told her I would just take one, at the register she said I will give you 25% off, I said, OH! Great, I will also take the other one, Mr. Mark Davis came by and said, did you find something, I told him yes, going to get both lamps, he asked the Leanna how much was I going to pay for the pair, he said give them to her for .... I said really! He said yes, we stand behind our policy and nothing hidden. He said, I appreciate you being honest when you came in and was thinking the coupon was a gimmick. I have also purchased my purple bedding from Ashley's, I have always been treated so kind and couldn't ask for more professional home like folks. I highly recommend Ashley Homestore Beckley, they will really help you find what you're looking for, and no gimmicks/scams. Again, thanks to Leanna for all your help.
Diana Walker