I had a special delivery question and they were so helpful and accommodating! Made my friend's…read morebirthday extra special. Thank you!!

I was very unhappy with my order as I paid for them to be delivered in 4 hours or less and they…read moredidn't not deliver nor let me know until I reached out then weren't delivered until late the next day. They were very special for someone and just wasn't simple on this end as I had to keep reaching out and never was told. They offered a small amount back but nothing compared to what I paid. I will never use them again and just use a local florist instead.

I live out of town and I needed some flowers for a friend's funeral. Ms. Faye, was so nice in…read morehelping me pick out an arrangement. It was quick and convenient. I highly recommend Pinewood Florist. C. Dickinson

Nice selection, great service! Always thoughtful, and friendly! Good advice on which flowers are…read moreappropriate and creating beautiful arrangements!

I've experienced racism in different ways but yesterday I experienced blatant racism and was called…read morea nigger for the first time in my life. My sister and I ordered flowers from a local florist SOUTHERN FLOWERS in Greensboro, NC for my friends birthday. The flowers were delivered and we were unhappy with what was delivered and they delivered the flowers in a cheesy porcelain vase with sprinkles for a 40 year birthday flowers. That is not what I paid for or ordered so I called the florist to inquire why the delivered flowers didn't look like what was advertised on the website. The man who answered the phone got very agitated with me and said he'll pick them up if I didn't like them and If I didn't read the disclosure about substitution of flowers etc. I told him I didn't read it if it wasn't visible on the item I choose to purchase and he repeatedly said he's pick them up so I told him he can pick them up when I recieved a notice for refund and he called me a nigger and my mother a nigger and I cussed him out and hung up. He repeatedly called my number back 3 times to continue to spur racism at me. After he called me a nigger I told him to get the flowers and issue me a refund. My friend who received the flowers said the delivery guy who said he worked for a third party company said he was doing what he was told when they assemble the flowers and he was also told to returned to collect the flowers. He left there house and went back 20 minutes later returning the flowers because he felt bad that it was occurring on her birthday. He claimed he would speak to southern flowers regarding a refund but I received no notification of a refund. I called the third party establishment number and it went to the voicemail for Southern Flowers/florist. This establishment or whomever they have working there is unprofessional and racist!! If you live in the Greensboro Area or know someone that does, do NOT support this RACIST establishment!!!

I just wish there was a way to give less than 1 star!!! The owner of the shop is the rudest person…read moreI have ever dealt with at any florist!! Too bad you don't want to take an order, too bad you don't want to take delivery request!! What the heck are you in business for? Is it standard practice to berate your customer base? If you hate your job so much, don't answer the phone. Your customer service skills need some serious work.

I received this Christmas Sleigh bouquet from my Mom and the flowers were beautiful and fresh. I…read morewas pleasantly surprised that they lasted over two weeks and I was able to display them through our holiday celebrations. They definitely added the perfect touch to our holiday decor. I will definitely be recommending this floral shop to friends and family for their needs and services.

I just received some beautiful flowers that my daughter ordered for me. They are absolutely…read moregorgeous and smell so good. What a wonderful surprise. This florist did a wonderful arrangement.

Let me start by saying of all the reviews I've ever written, I've only give 1-star a couple of…read moretimes. It takes a horrible situation to earn a 1-star. Talk about incompetence and poor customer service... They've mastered this. Record keeping- non. Taking accurate notes to place on cards- nope. Letting the person receiving the flower/plant know who it's from (signed card)- forget about it. Yes, we've called for resolution- inadequate. This shop is a joke. Save your money, your time, and your effort getting things resolved.

From the owner: We design arrangements for Weddings, Showers, Funerals, Birthdays and everyday occasions. We also…read morehave live plants and silk arrangements. Gift baskets can be designed upon requests.

Called and asked us for directions to delivery address 3pm on delivery day, we provided turn by…read moreturn directions using Google Maps. Flowers ended up being delivered two days later than supposed to be, despite directions given. Hard to believe that a delivery business can operate successfully without a GPS or a calendar.

Horrible Customer Service!!!! Placed an online order. Flowers were not delivered. Call All About…read moreFlowers to see about the order and they would not even help me. He told me I needed to call FlowerShopNetwork which hosts All About Flowers website and processes the payments. I said no I need to call you because you are the one delivering the flowers. He said no call FlowerShopNetwork. We didn't get the order and he hung up. I called FlowerShopNetwork and the had to re-route my order to a different florist....Flower for You. This place is LAME!