Ok so I ordered a medium got a small brought it to the lady did not fix it. The service is TERRIBLE…read morethe lady was so rude to me and did not put the order in correctly I ordered vanilla with chocolate syrup and nuts and got chocolate soft serve. The restaurant was clean but the people are TERRIBLE our server was Rylee M. If I would've done this at my job, I would've been fired instantly.

Let me be very clear, this review/complaint is not about the Elizabeth, CO Dairy Queen. The…read moreElizabeth DQ staff is incredibly friendly and professional. The facility is new and very clean. The food is very delicious. My complaint is about corporate DQ and yes, my stupidity. Friends gave me a $15 eGift Card for 2023 Christmas. A DQ eGift card is not to be confused with a regular DQ gift card. An eGift card is purchased online and does not work properly with the DQ app. I attempted to use my eGift card on January 25. Here's the catch - - I failed to read the instructions; which, specifically states to bring the eGift card to the store to redeem. I was in a rush and tried using the DQ app to place an order. The DQ system zeroed out my card and did not place the order. When I arrived at the DQ store in Elizabeth the store manager suggested I contact DQ customer service, I assume a corporate run organization. After four calls to DQ customer service I received no satisfaction. So, I sent a letter via USPS to Nicolas Boudet, Chief Operating Officer of International DQ Corporation in Bloomington, MN. He passed the letter to Chloe (no last name), their Fan Relation Specialist, at the American DQ Corporation requesting a new $15 gift card since their system zeroed out my card and no food was delivered. Chloe sent me a letter dated 9/25/24 attaching a printed version of the card history. That's it. Shame on you DQ! I have been a loyal customer for well over 50 years; including, but not limited to: 1. Two of those as a seasonal firefighter where we enjoyed DQ treats at least once a week, 2. Five years in Montana while attending the University of Montana where we enjoyed treats even during their harsh winters, and 3. Fifteen+ years where my children and I would go to a Dairy Queen in Aurora, Colorado during a blizzard to enjoy Blizzard treats. My children continue that tradition today. Well, despite my loyal patronage to DQ over these 50+ years, I am saddened at DQ's position of enjoying $15 dollars of pure profit and their terrible and shameful customer service. Therefore, I am done with DQ. I will no longer share the wonderful DQ memories with family and friends. I will remove my cherished DQ sign hanging in my home (see attached photo). And lastly, I will protest their corporate greed and poor corporate customer service by withholding my business at all DQ locations. On a side note, I wonder how much profit DQ earns every year from customers like me who fail to follow the instructions. I was once told ethics is how a person or corporation behaves when nobody is watching. I think I know where DQ stands. The purpose of this message is also to warn other customers to be sure to read the instructions on DQ eGift cards (purchased online). Be sure to take the printed eGift card to a DQ. Do not attempt to use the eGift card using DQ's app. And if you do what I did then do not expect DQ corporate to remedy your mistake. And lastly, let me repeat my opening statement that this review is directed to corporate DQ and not the Elizabeth, CO DQ. The folks at the Elizabeth, CO DQ are the salt of the earth, professional and friendly.

Great small batch ice cream in a large variety of flavors. You're sure to find one or more that you…read morelove. My wife loves the butterdoodle (snickerdoodle), having it almost every time.

The ice cream is delicious, but your containers that supposedly, but there is not room for 2…read morescoops, Your chocolate cookies are very tasty, I was considering purchasing 1/2 dozen, but when I learned ,they were $3.18, each, (See photo below) I posted) no way especially for $3.18. Your Sugar Cookies and Chocolate Chip Cookies are twice as big I do suppose, when a business decides to accept credit cards for payment, that is their choice; but to pass on an extra charge to the customer, is totally unfair. My card comes directly out of my account, not like a credit card. Some people prefer not to carry cash due to theft.

amazing staff and top quality H2O chill place to sit down…read moreand get a cool treat. they have a great assortment of flavors in gelato and ice cream. the shakes are my favorite and no flavor ever disappoints.

This ice cream place is my favorite place to eat ice cream in downtown! They have delicious ice…read morecream and gelato, and their prices are not too expensive. The pele wiring there are always so kind and helpful. There is also a cool outside area that makes the place even better! Overall great place for hot summer days!

I am writing with tears in my eyes, me and my family have been coming here since opening, all great…read moreexperiences. but today was something amazing, my family and i put our beloved dog down today, beforehand I took her to dairy queen one last time, to experience dairy queen's chocolate ice cream of course. i ordered voice cracking, nose clogged, this was not a pretty picture. they happily agreed to make something special and even offered to grill up some burger patties. they were beyond helpful and beyond sweet. sydney (i think, it was the name on the receipt), was absolutely incredible, she talked to me and our beautiful dog irma for much longer than she needed to, it was so beautiful. driving home in agony i looked at the receipt, they hadn't charged us for the two patties or the pup cup. our hearts are full, we love this dairy queen! even though it was a small part of our girls passing, we're so grateful she went with a full tummy of dairy queen.

The employees here work very hard, and they are very friendly. Even during the rushes the food is…read morealways fresh and their teamwork is noticeable.

Calling all Little Man ice cream fans because this shop serves their ice cream without driving down…read morethe hill! This is the best kept secret in town not for long. Loved the unique flavor combo with fresh raspberry and chocolate flakes. The strawberry flavor is so creamy with pieces of fresh strawberries. Always friendly service with a big smile! They even sell branded t-shirts, stickers and koozies. This is a must stop when in the area!

Thank you! For having vegan ice cream beyond sorbet! Salted chocolate OMG My eyes were bigger…read morethan my tummy, everything looked so good. Great relaxing lounge area.

My family had a wonderful time visiting the shop. My three year old nephew's and my 70 year old…read moreGrandpa had the most fun! The candy is so unique, you feel like you've set off on a sci-fi adventure! The team is extremely talented and creative. I would recommend this to any age for any reason!

This was a really cool experience and I'll be back to take the kids (did it on a date). It's good…read morefor adults and kids. You get to try like six desserts and they talk about how everything works. The shop is decorated with really cool stuff that the owner made. The event I did was about 45 minutes and they have their own free parking garage.

my family and i were on vacation and where on the way to piles peak hiking and we saw this coffee…read moreplace and thought we could use the energy. affgato was so creamy and rich, and the espresso was delicious!

Solid flavors, just wish they had like an original tart flavor. Great selection of toppings,…read morepricing, and also looks like they have some good deals on Tuesdays and Wednesdays. Staff were friendly and clean place!

I always love coming here on a beautiful sunny day. It's always clean and breezy in the store. I'm…read morenot sure when they changed up the flavors, but I'm there maybe once a month and I'm always trying new flavors! The workers there are always very nice and quick was check out and always keep things very clean and tidy!

Mc2 was a big hit at my daughter's graduation! The team was also so nice and enthusiastic to be…read morepart of our event.

Tasted y'all at the Governo's Plate in Pueblo at the State Fair. I am NOT a fan of ice cream but…read morecould have eaten so much more than my sample! Truly one of the BEST ice cream creations I've ever had! Great job!

1st I asked what sandwich was best and they said all were good, but the chef soon said the Cuban…read moresandwich. He did not lie! Greatness still exists and it was this sandwich!! If the Lord came back to earth and wanted to make a sandwich with his loafs he would be hard pressed to make a better sandwich than this one. My friend got the Italian beef sandwich and he was on cloud nine as well. Another friend said his grilled cheese and tomato bisque was a delight. Find this food truck and camp out for all your meals I kid you not!! Sooo goood!!! Nuge

What an incredible experience for us last Sunday! We were…read morethe recipients of an amazing chest filled with charcuterie, spreads, a gorgeous handmade loaf of focaccia, wine, chocolate cherry cupcakes, browned butter sugar cookies, dog treats and chocolate chip cookies. This unbelievable gift was from friends who couldn't have been more kind. Rae Ann put this together for them to give us. The "homemadeness" of each bite of her treats was sensational. All flawlessly executed and beautifully presented. We loved our lovely gift. So many thanks to our friends and to Rae Ann! Bill