I love this hospital. I'm not from the New Haven county but this is where I would go for my follow…read moreup appointment appointments in regards of a surgical procedure I recently went through. The Care quality of Yale is top-notch without disclosing much of my personal reasoning, after my operation, the nurses and Care team went above and beyond for their patients. I worked with a specific doctor and I've been working with him about over a year counting with the post office operation which makes it 2 years. I asked my doctor If today marks the last time I'll see him and he gave me a really big hug stating that this is not a goodbye. This is a see you later and he is always available in case if I need him for any future purposes, but I feel confident that he did a great job and I will be able to move forward confidently. Thank you Yale New Haven for everything

Their billing! I was…read morescheduled for an outpatient procedure at the end of January. They had to have their copay up front. The day of the procedure, the doctor said it was not necessary. They had, however, done an ultrasound to determine this. Two weeks later I called to see where my refund was. I was told it could take 45 days for insurance - given that they did do the ultrasound portion, I did not mention that had the original doctor made the same determination from the original ultrasound, I wouldn't have been there. 45 days later, I call. Yup, I do have a credit balance that would go back to my credit card. A week later, I still don't have it. They had to have my money up front - now they have had my money for 2.5 months. Not acceptable.

I was a patient of Dr McLean for many years, he has an incredible bedside manner. He listens,…read moreconsults with you and has all the cutting edge and soon to be coming medicines. Overtime I thought of him more as a consultant and a friend. His knowledge of all things medical is encyclopedic. He was on a phone call one day with a cardiologist he was helping with a patient. Everything he told the cardiologist, he was able to share which medical book or Medical Periodical it came from and the month and page number. He's very nice, professional, has a sense of humor, is compassionate and extremely knowledgable about Rheumatology, Fibromyalgia and really everything medical. He is incredible.

TERRIFIC DOCTOR! Dr. McLean is the second rheumatologist I have seen for fibromyalgia treatment…read more He listens, and takes my concerns regarding mainstream fibromyalgia treatments seriously, (first doctor did not). I am not on anti-depressants, and with his help, I have been able to return to work full time. I no longer allow fibromyalgia to define me, and I would not have reached this point without Dr. McLean.

I have and my husband and son have gone to dr mongillo for over 25 years he is our family doctor…read moreand he is the best would never go to any other unless he sent me to one he is like family now always there to help no matter what time or day he even called me back when i was sick and he was on vacation do you really think you can find another doctor like that

I've had Dr. Frank Mongillo for almost 25 years. And have to say I feel blessed to have a truly…read morededicated professional. He has seen me though kidney cancer about 20 years ago and made a plan for surgery. The cancer was removed and I never had any issues with cancer again. Let me add at least at the time I had like a 30% chance of survival. He has also gotten me though a couple of different scary health issues and every time his diagnosis has been correct and his treatment has cured me. He's a excellent old school doctor that ends up being a close friend to many of his patient's. I don't believe I would be here on earth if it wasn't for him. Let me add I'm not unique, I never seen Dr mongillo treat anyone else exactly the same way I'm was. He is a human being that cares about humanity. I would and have staked my life on his ability of being a old school doctor putting every patient first.

I've been experiencing serious abrupt symptoms for 2 weeks and no provider from there even bothered…read moreto call me. If you want to feel endangered by your provider, go there.

I left this practice because the front-end office staff was absolutely horrible. I figured; I'd…read morecall to cancel my appointment that's scheduled in 2 months from now. I called twice and they keep hanging up on me before I can even say a word. Geez, they are really horrendous. How do they stay in business is mind boggling.

Poor communication and unable to complete the simplest task. Problems began with scheduling. The…read moreconfirmation of the appointment did not include the correct address. She was allowed to leave office without information on next steps, such as we need a copy of vaccination record or that your labs were called into quest. A simple physical has turned into a two week process, with no resolution in site. She was seen by Concetta "Tina" Criscola APRN. I rather to go to the ER than receive care from this office.

The staff is great. Idiot doctor wrote a scrip that a competent doctor wouldn't write for my…read morecondition...and then I looked him up and found that the Board put him on probation in 2017 and recommended that his license be suspended or revoked in 2022. Apparently, he agreed not to practice medicine and they withdrew the motion.

I can only speak for the 1427 Chapel St location. I will also state first that I stand for Dr…read more Aggarwal, MD. Not only as my doctor but as a friend. NOW WITH THAT SAID. I have been a patient for the last 15 years at least and the level of disrespect, discomfort, lies, misconduct, lack of empathy, compromised ethics, and a lot more. I am very fortunate to have been recording every interaction with every employee in that place. I have treated every worker with the upmost respect. My appointment literally only takes 5 minutes tops. Blood pressure, urine, done. I have had false positives on my urinalysis 7 different occasions now in the last 13 months. According to my records not one of those particular urines were sent to the lab. I have used other methods just to prove with 100 % certainty that this was the case in several of these urinalysis. I have been on the suboxone along with an ADHD med and Anxiety med that I need to function. I was doing amazing until these wonderful people started playing games with my prescriptions and demanding I travel 45 minutes every two weeks for a 5 minute appt including a urine. I am on a low dose adhd control and low dose anxiety control med. I need to take these medications so I can run my business. These employees at the counter( answering phones) and unfortunately now Physician Assistants, Docs, etc truly get satisfaction on making your life hard and miserable. For example, being sent home for being 5 minutes late for the last appt of the day after I just paid 80 dollars to get there and back. Another, being forced to take multiple days of every 2 weeks because I have to fight to get my meds because they were either not called in by the end of the day( this has happened over 16 times) Most of us suffer from addiction and my heart goes out to all that do. I can promise you the majority at 1427 chapels shore does not. I tested positive for a drug that I know have not consumed in anyway possible and the doctor cut of my benzo med that I have been on for 20 years cold turkey, without verifying with the lab, by trying to tell me it wouldn't be safe to give me at least a couple days or a weeks worth due to one positive substance that does not even interact with the benzo I am on. I can tell you for sure what's not safe is to let a healthy individual as myself walk out with the risk of having a massive seizure at any point within the next two weeks. I asked for documentation where it states a doctor can ethically do as such. They gave me the suboxone agreement which is not a matter of life and death and not at all what I asked for. Anyway I can go on and on about the many incidents over the past 5 years at 1427 Chapel. I know there are many patients going through similar with this particular crew at 1427 Chapel. My heart goes out to you all as well. Start recording and documenting if you feel you are being treated unfairly and do not be afraid to question anything that does not make sense or feel right. Dr Aggarwal started something above the rest years ago. I pray people either switch locations and research their rights if some of what I said seems too familiar. Don't let them cost you your job or sobriety by there lack of compassion and understanding.

Rude and unprofessional staff. Unhelpful and ignorant physician. Staff doesn't seem to understand…read morehow insurance works, and the physician will call you to cancel your appointment 10 minutes before it's scheduled

Compassionate, straightforward, highly skilled, offers support using humor and will collaborate…read morewith you doctor regarding your care. She's the best in my book!