****Update - I am reversing my original review because after I called there again the mroning of my originally scheduled surgery date - they did end up squeezing me at the end of the day after all. And once I got there she and her staff were all great! It was still a very stressful situation with all the last minute changes but overall I am pleased with the outcome and would recommend Dr Rosenthal*****
I am ver upset that Dr Rosenthal decided to cancel my endoscopy at the last minute which I had booked for over a month now and even reconfirmed 2 days prior. Her reason for cancelling was unprofessional and uncaring. I would have understood if she had some sort of emergency or something but to tell me at the last minute that it was because I had rescheduled it a few times previously - What the heck? If that were really the reason then they should have not scheduled it for me nearly two months ago. Also although I did have to reschedule it a few times due to a family crisis- I never changed it at the last minute like she did to me! Then when I asked for a callback to discuss it - her office assured me 3 times that she would call me back but she never did! My driver had taken off work and I have been off my prescribed medicines and vitamins for two weeks now as was instructed so I did all the prep work. But then she cancelled on me at the last minute and tried to blame me for her cancelling last minute! read more