Every time I visit Ouch! Urgent Care, I'm fortunate to be treated by Yewande Olasimbo. She is…read moreincredibly personable and easy to talk to, and she consistently provides outstanding care. I truly wish she had her own practice so I could make her my family doctor. I can't praise her highly enough.

Although I have visited Ouch! as a patient for several years, I have recommended it to friends and…read moreco-workers. Today's visit is my last. The front desk individual - I assume a MA because he documented my vitals - was wonderfully professional in every way. My provider, before even seeing me, walked in the exam room with an x-ray order for a very specific radiology center - not one covered by my insurance. She did not offer ideas for dealing with the pain until we could figure out what is going on - ice, heat, elevation, anything?? Nothing. She handed me the paperwork and left. When the MA noticed my unusually elevated blood pressure he said that the provider will check it again. Nope. Did not happen. I found the provider to be curt and disinterested. And despite getting my name wrong on the order, and her three attempts - WITH my driving license in front of her for reference, she still mispelled my name on the order. Said order is now shredded and in the bin.

Misdiagnosed. Billing office is impossible to get a hold…read moreof. Been trying to resolve insurance issue for months and they do not return my calls nor my insurance provider.

Took Mom there twice and received excellent care. Doctor was extremely kind and empathetic which…read morewas much appreciated. And they have x-ray capability which you can't easily find at Urgent Cares. Highly recommend this establishment!

Want To Feel Like A Corporate Asset? I used to like going to…read moreAllCare, but now I feel like a product and never get to see a physician. Nurse Practitioners are good, but the interface when booking and the harried nature of care on site is distressing. Also, if the receptionist would put her phone down, that would be nice.

I have used them successfully Nurse Price was concerned and…read moresensitive to my needs. I was able to get same day appointment. Needed to update my prescriptions according to CVS . They were able to help me out and update my prescriptions to their office, and I picked them up an hour later .

Started off my check-in with a two star rating. The day…read morebefore my appointment UMFP called me to confirm my appointment, Thursday at 9:30am. When I arrived at 9:15 ( early to complete paperwork), I was told 'oh no we don't start appointments until 10:00am', so I was very un-happy to discover they wouldn't take me until 10:00am. (Though they did say everyone was there, maybe they would see me early, but I wasn't called back until 9:55am). Once back in the office, I discovered I wasn't allowed to take video or pictures for my husband who couldn't be there, despite me asking prior if I would be able to. They said I can only live facetime or Zoom, so I had to quickly rush call him to see if he could be available. but again..things they confirmed on the phone :( The tech I had specifically was fine. She made the experience interesting, walked me through everything I was seeing, gave a lot of detail, and told me exactly what to expect. We ended up needing to schedule follow-ups, but her overview was in-depth and I don't feel stressed with 'what-ifs' or 'what next' because she prepared me. So overall 5 stars for the tech! But 2 stars for the office scheduling and issues, averaged to about a 3 experience for me.

Received my shingles vaccine but was not informed that they don't bill Part D so now have a bill…read morefor $325. My insurance company is telling me i have to pay it and then wait 30 days for them to reimburse me, customer service at it worst. Not everyone has money laying around to pay and then wait over 30 days to get their money back.

I went to First Call on a Sunday morning and they were very helpful! They ran tests and I was in…read moreand out in less than an hour.

Billing practice at best questionable. I called to ask if…read morethey are in a certain providers network they said yes. I checked with the insurance website they weren't on it. Then I called again and the person answering the phone said "you have to be here in person and show us your insurance card in order for us to verify" OK I took the bait as I needed the care At the front desk, they took a copy of the insurance card and said yes, they accept my insurance. Fast forward a few weeks no claims were made so I called the clinic to check They asked me to call the billing department. The billing department said that I do have a patient with them, but there is no record of me ever being treated, set, they will write a note on the record, and ask the clinic to update. Fast forward a week I called the billing department and they said they were no updates to my record. I called the clinic again, and asked if there is anything that they need from me to complete the billing paperwork. The lady who interacted with me over the phone, said that she has updated the records, and it should be sufficient for the billing department to process. I asked if it's done in real time and she said yes I called the billing department and they say nothing has changed. I am beginning to sense shady practice here. Is there any sinister incentive for them to get delay billing or is it just sheer Lack of professional discipline. I'd be curious to hear other yelpers experience and how this got resolved with these guys.

Wow. The cleanest urgent care I've ever seen!!!!! The staff were super friendly! My granddaughter…read morewas sick so off we went to urgent care...wonderful experience. We was there longer than expected because the little one could not pee and they wanted labs, so they filled her with water and played the waiting game with us!!! they got right down to the problem and off we went...great service! Would highly recommend...and guys thanks for your service! Military families get 10% off coupon for checking in and free prescriptions.

Stephanie was an amazing provider! She was attentive, helpful and kind. Highly recommend this…read moreUrgent Care location. We did not have to wait when we came in at 9am on a Saturday.

From the owner: Our mission is to deliver compassionate, high-quality healthcare that focuses on the well-being of…read moreour community in Columbia, MD. We are committed to providing prompt, personalized care for every patient, ensuring each visit is tailored to meet individual health needs. Our goal is to foster a welcoming atmosphere where accessible, comprehensive care promotes the overall health of our patients. Specializing in primary care, women's health services, ear, nose, throat conditions, colds and flu, and more, our team will consult with you to arrange a detailed treatment list that is right for your specific goals and desires.

My daughter and I were both sick and it was a weekend. We went to Patient First and were seen…read morewithin 10 minutes of arrival. The waiting area was very busy and we were told all the patient rooms were full. A nurse came out to take my daughter's vitals. We were both seen shortly after and taken to patient area for care. Other than the wait to get my daughter's lab results, we were seen quickly and received excellent care from the doctors. The office staff and nurses there are very kind and polite, which is important for this type of clinic in the overall treatment of people who are ill.

Saw Dr. YEHUDA MOND. PATIENT FIRST COLUMBIA,MD for my 19yo daughter. 1. Does not acknowledge…read morefamily members 2. Came in for suspected allergic reaction to pain meds. He suggested we continue with the pain medicine in question. I refused, and he changed his note. 3. But then Turned visit about allergic reaction into a visit about pain. Her pain was controlled at 4/10 after wisdom tooth extraction with OTC meds 4. Refused to acknowledge annecdotal evidence about allergic reaction. Facial swelling that progressed to generalized swelling. Shortness of breath overnight. Itching. Treatment with antihistamines resulted in decreased swelling and resolving shortness of breath and itching. 5. Suggested heat pack on facial swelling after being made aware dentist clearly said ice only. 6. Stated that his decision to not acknowledge the allergy was because "later in life when she's in her 50's, and may possible need surgery, no one is going to prescribe her any pain medicine because of this allergy"--- (Actually! ANY healthcare professional such as myself who works in a hospital setting knows acknowledging an allergy or possible allergy and being cautious about future administration could actually save her life in the future) When told that i was a nurse and patient including myself just get a different medication, he then stated " well i wouldn't [prescribe pain medicine] "--- this is completely out of his scope of practice anyway as he is working in an urgente care facility. Those decisions are made by surgeons and anesthesiologists. And there is a consult prior to any procedure for such reason as history of allergic reaction, etc. There were so many things wrong with his rationale and attitude. He shouldn't even get 1 star at all. He will never treat my daughter or any of my family ever again! The rest of the staff, the nurse supervisor and the intake person were all very kind and allowed me to express my concern.

Staff visibly upset I brought my elderly dad in who could not breathe due to a bronchitis attack,…read morewould not give a chest xray. because it was late. There i was no one in there and we sat for almost an hour as the staff laughed about needing to go home. The PA augusta was wonderful and very apologetic

I don't even know where to start but all I know is I won't be going back. If I didn't have a family…read moremember who was a doctor/know a little about healthcare my self I wouldn't have gotten out of here with the information I needed. When I requested for certain tests, the tech (not the doctor) gave push back stating I didn't need them when last I checked that wasn't her decision to make. She was also not pleasant and I could tell by the way she was training the other tech that was with her. The patient experience was awful and the rooms did not seem clean either. The only person who knew what they were doing seemed to be the PA who saw me and even then I had my cousin on the phone who's an MD just to make sure.

Dont know the level of care here, but their sense of urgency leaves a lot to be desired…read more I set an appointment for 8:10, arrived at 8:05 to an empty lot and an empty lobby. Had to say something before front desk went back to get a status. Finally called back 30 minutes after my appointment time. Usually this isn't bad for a doctor's office, but not excusable when there are no other patients

This is the second time here and I have never waited more than 10 minutes. The staff is helpful and…read morethe doctor was able to diagnose faster than our primary. Definitely recommend if you need to see someone fast.