We have them deliver to our home and our business. They are VERY responsive, excellent delivery…read morepeople, always so kind, plus customer service is sweet as well. I can't believe the low Yelp rating! I believe it is because people are more likely to complain than praise, which is more of a comment on our society, rather than the services we receive.

I used crystal clear for years without any problem. Perfect service. In an attempt to save a few…read morepennies I switched to Costco's service with Hinkley Springs. It was absolutely terrible. They'd never leave the correct number of bottles or even the correct water. Hinkley Springs Customer support was horrid too. Worst thing I'd ever done. Crystal clear is excellent. I always get the water I ordered and the bottles I need. They even consider extra days between deliveries for holidays! So they'll leave me an extra bottle if they know it'll be a bit longer. I'm forever loyal to crystal clear now.

After years of doing business with Hinckley Springs we have decided to discontinue our service due…read moreto unreliability. They no longer notify us of delays. They no longer follow the arrangement we have always had regarding deliveries. The new website is not user friendly and there is no local phone number we can call. We have had to call a national number to get things straightened out for the past 3 deliveries and we are done.

I closed my account and they picked up my rental and all bottles,, they mailed me a refund on…read morebalance owed, perhaps due to bottle deposit(s). Account is closed, but I keep getting bills (invoice but no statement to explain why on gods green earth I could owe money when they mailed me a refund check!) for an amount due and since my account is closed I cannot get through any phone number I try. I am beyond frustrated. for work I deal with the other major water bottle service, Crystal Clear, and there are local people who provide prompt, helpful and friendly customer service.

This winter we visited every above ground swimming pool suppliers in the Des Moines area. All the…read moresuppliers were friendly but Alec at Leslie's provided amazing customer service. He answered ALL of our questions, provided us with multiple options and even listened to our needs. We were able to pick out the best pool for our family for less than $2000 than any other supplier. We ordered our pool and it was delivered in less than 2 weeks. Leslie's also recommended contractors to install the pool. The offer FREE water testing! They have every chemical and accessory you could need/want.

I went to Leslie's yesterday 08/26/21. I came in on the last minute, they close at 7p. I got there…read morearound 658p. Justin C. was the employee working. He was absolutely awesome. I needed to grab some chlorine. And I wanted to do a water test. I figured he wouldn't do the water test since it was pass 7p. He had no problem doing the water test plus gave me some new Knowledge about some chemicals. He knows his stuff! I have been going to this store all summer. The store was always kinda dirty, boxes laying all over. But now since Justin as been there it looks the best I've ever seen it. It's a wow! Factor. Justin is awesome. I think he was transferred from another store. He's new. But outstanding customer Service. And the store is very clean now.

Great full service water company. We got our well water tested and definately needed a softner…read more The water connection installed a softener at our house in 30 mins, with an instant change to our homes water.

From the owner: Your one stop shop for all your water needs…read more The Water Connection of Algona, IA provides top of the line Water Conditioning Equipment at great prices. We specialize in Water Softeners, Iron filters, Bottled Water Coolers and Reverse Osmosis Drinking Water Systems. We service all makes and models of equipment. We also offer salt and bottled water delivery service. We service Kossuth County and surrounding areas. Our friendly and experienced staff is always happy to answer any questions you may have about our products and services.