I've been waiting 3 days for my home warranty folks to get back to me without hot water. Gave…read moreRiley-Armstrong a call before 8am and got put on the schedule for today! Jim was here by 9:30, double checked the water heater and recommended changing it out. It is 10 years old, full of sediment and had just started leaking. Here it is 11am and I have a new water heater and Jim just left with old one. It was still draining a reddish sludge. Oh boy, hot showers coming up!!

On December 7, 2023 Riley-Armstrong dug up our neighbors sewer for a repair. In the process they…read moredrove through our front yard and piled dirt against our house. (We have documented the damage.) When we called to ask if they would clean up the mess they left, we were told someone would come by and look at it. we never heard back from them. Today, December 21, we find out they violated some rules with a gas line and it has to be dug up again. Riley-Armstrong used a vac truck to suck up leaking sewage and splattered it on our newly painted house. We called to find out who their insurance is and were told our lawyer would have to call their lawyer. We are currently making a complaint to the city of Fort Dodge .

John and Jeff installed a new furnace and heat pump in our home we recently purchased. They were…read morethe ONLY heating/cooling contractors that would listen to our concerns about air flow. Our basement also has a crawl space and the air wasn't flowing well to the back bedrooms. They put in new ductwork for us and got everything ship shape! We are VERY pleased!!! Professional, courteous, extremely nice guys!

i am happy with Orres & Gailey! they are always busy hard to get to come out, but work they do im…read moreso happy with!! for me you you do good work trear me right ill do the same!! Thank you very much for all you did at my home!!!!

I was having a hard time finding an electrician to come update the wiring in our barn and luckily I…read moreran across P&P. Bruce came out to survey and provided a very reasonable quote to run a new line from the pole, install a new breaker box, 8 lights and about 20 plugs. He was amazing, communicative and a joy to work with. I'm super happy with his work and would highly recommend P&P for your electrical projects.

I was very impressed with the service. Ethan and Riley very good guys. I recently had a basement…read moreclean up done. and I'm extremely satisfied with the results. the team was professional, punctual and worked efficiently from to start to finish. they took the time to sort through everything carefully make sure to remove unwanted items while keeping anything important intact. Donna Grandgenett

We needed two bathroom carpets cleaned, one that was badly stained. The two technicians that came…read morewere wonderful---very knowledgeable, efficient, and accommodating. The carpets look like new. Couldn't be more pleased with ServPro's prompt and thorough service!

We had Joel pour concrete for our post-frame building. We're very happy with his work. He worked…read morewith us on price and time-frame. His pricing was great. The workmanship and finished quality was excellent. Would highly recommend.

Solid business. I recommend Ball Plumbing and Heat. On time, keep their word, give a break if they…read morecan. I wouldn't hesitate to use them again.

Wonderful timely service. Well trained employees. Nothing but raves for all the people from who…read moreanswered the phone to the installers. Thank you Dan Ball.

The owners and employees at Matthew's Plumbing are so professional and courteous. I always…read moreappreciate when they call during repairs to make sure we are all on the same page with what's being done and what the cost will be. I have several rental homes and have used them for everything from new sewers, to new water lines, and completely updated interior plumbing.

Needed an igniter for my Amana 90 furnace. Called Oldsons after dealing with a local company in my…read moretown. Oldson had my part in stock and was about $25 cheaper. The lady at the service desk was a very nice person and very helpful. Will be purchasing another igniter next week as a spare and some other parts to replace!

So, as for actual service, i would give the guys 4 stars. But the lady who answers the phone, she…read moregets the 2 out of 5 stars, honestly though about making it a 1 star. I dont know if she was never taught character counts or even how to be nice over the phone. She is a straight up witch, especially considering I've called asking for help before and she said there was nobody available, she didn't ask me to hold on n let her check, she just said no..therefore it is kinda strange that I was able to message a buddy from the company and he said he could come help amd had nothing to do that day.. honestly think you need a new secretary, I'm telling everyone about how terrible her attitude and service is and I've had others agree with me. Also, seems like shes writing bills wayy more expensive than they should be. Unless cleaning air units seriously be costing $1,000 per unit, then I'm considering not ever coming back. Anyways, just thought I would let you know why our business may no longer be working with you, as I am actively looking for a new company to #1 not be rude #2 be on time #3 not try to scam more money #4 great customer service