We hired Durable Coatings to polish and seal our basement concrete floor, and the results were…read morenothing short of disastrous. We were originally quoted a cost of 8,000 dollars and 2 days duration; 5 weeks later we are out 4,000 dollars and will have to cover the slab with LVP flooring. From the beginning, it was clear this was not a process they were experienced with. Their crew arrived with a handwritten instruction sheet and were unable to answer basic questions such as how long the job would take or how long the floor would need to cure before use. The first attempt left the floor uneven, riddled with imperfections, and nowhere near the examples they had shown us. To their credit, a representative came out and admitted it was not done correctly. Unfortunately, their second attempt was even worse--scratches throughout, heavy surface glazing, and a finish that looked unprofessional and damaged. Durable Coatings then brought in a third-party contractor, who explained the underlying problem: the floor had not been properly cleaned or prepared before sealing. The haziness and irregularity we were seeing was characteristic of the final matte coat being applied to a dirty surface. He also confirmed the floor had already been sanded too aggressively, exposing large amounts of aggregate that would tear out and leave thousands of holes. In short, the floor was beyond repair. Despite two failed attempts over the course of 5 weeks and their own acknowledgment of issues, Durable Coatings refused to take responsibility. Instead, they sent an email highlighting the problems with our slab--which were never previously mentioned--and demanded our only recourse was to pay another contractor our remaining balance plus additional money for "supplies" to attempt a fix or accept the loss of our $4,000 payment. Thankfully, we had not paid the full $8,000 up front as they had originally requested. At this point, the only option left is to cover the ruined surface with LVP flooring as the third party contractor stated point blank that the final product would not be favorable. To be fair, Durable Coatings appears to have more success with epoxy projects, and other customers appear to be satisfied in that area. Anyone considering them for clear concrete finishing should think twice. They do not have the expertise to perform this work, and they do not stand behind their results when they fail. Of note, in 15 years of working with contractors, I have never had to leave a negative review. Despite attempts to contact the owner to mediate the situation, no contact was ever made.

From the owner: First, we, Durable Coatings, want to make sure you are armed with the proper knowledge so that you…read moreare informed to make the right decision. It is most important that you trust who you will be hiring but more importantly who will be installing your product. Over 90% of installations fail from installation errors and less than 10% are related to product failure. We want you to have the confidence that you have selected not only the right company with the best products but the right person that will do your installation right the first time. Yes, our hands are calloused and our work boots are worn but you will see right through that and tell our hearts are genuine and we know what it takes to do your job properly. You will begin to have confidence knowing your consultant is also your installer. This leads to so many positives for you as the stakeholder in the investment for this project.

**did not have work done** Needed to have my basement looked…read moreat due to the builder not completing waterproofing outside. Unfortunately the only way to waterproof, according to this company, is inside the basement. I didn't know this as I'm not from an area that normally has basements. I did appreciate him explaining everything to me and at least I'll know what to do if/when I have a water issue in the basement.

Foundation Recovery Systems did a great job raising our front porch and a section of our driveway…read morein the summer of 2023. Today we had a follow-up inspection performed by Ryan Swift, a service technician with the company. Everything is still looking good and Ryan was very thorough and professional while performing and explaining the inspection. I highly recommend Foundation Recovery Systems.

Review of Hennigar Construction - Clarion, Iowa…read more We've been using Hennigar Construction for the concrete work on our modular home build, and they've been great to work with from start to finish. The crew is knowledgeable, dependable, and willing to make adjustments as needed to keep the project moving smoothly. They've gone the extra mile more than once to help us stay on schedule, which really stands out in today's world. If you're looking for a solid, no-nonsense construction company that takes pride in their work, I'd definitely recommend Hennigar Construction.

From the owner: Concrete- We provide custom, flat work, driveways, basements, sidewalks, new build concrete needs,…read moreconcrete tinting, and concrete stamping. Excavation-We specialize in waterways, sewer repair/replacement, civil dirt work, dozing with grade control, field entrance, and bury holes. Steel frame and pole barn buildings- New build construction From start to finish. Demolition-Buildings, houses, barns, and much more. Snow Removal-From sidewalks to large parking lots we have you covered. Trucking- hauling equipment & Aggregate

I sent them a request to talk to him about a project for my home I've never heard anything back…read morefrom them so I guess or not very responsive.

From the owner: Hensley Concrete Coatings provides residential and commercial concrete polishing, staining, and…read moresealing, as well as epoxy, polyaspartic, and polyurethane services to Ankeny, IA, and surrounding areas.

I can't express enough how grateful I am for this company. Crystal and Andy went above and beyond…read moreproviding an estimate for a roof replacement to meet my deadline, and they did it in HOURS. If you have a roofing need don't skip over Spring Valley. I'm so glad I didn't.

From the owner: Look no further for all your post-storm and hail damage needs. Spring Valley Roofing and Gutters…read moreprovide storm damage insurance claim services along with fast repairs.