We have received excellent service from Mario, Dan and every team member at Central Iowa Pool and…read moreSupply. When we bought a house with an in-ground pool that had not been taken care of for the prior two years, we struggled to get it back in shape. With Mario's expertise and ongoing advise and recommendation from the rest of the staff, we have been able to enjoy our pool for the past two years ! My only complaint is the, what I feel to be excessive fee that is charged foravel to our house to open and close the pool. We are 32 miles away. .

Friendly and knowledgeable staff! They know pools and have been very, very helpful!!…read more If your looking to build one - check in with these guys. If you need to learn how to take care of a pool - check in with this crew! Top notch service!

We have been a customer for years. We have had a wonderful experience starting with purchasing and…read morecontinuing through delivery. Excellent customer service!

Went through the purchase process with Les. He was very he was a valuable resource and helped us…read morethrough multiple visits, phone calls, text messages and emails. He also worked out a pretty great deal on our hot tub purchase. I would go back to him to do business with him and his team in the future. After looking at other products, competitors and companies that sell hot tubs locally, I am glad I worked with someone and a company that has years of experience, local expertise. I feel comfortable and confident I can depend on them being there for us in the future and that they try to provide the best service. When considering to buy a spa I specifically chose Hot Spring because they really have the best product. After all the effort I made to research purchasing a hot tub for years I found that Hot Spring Spas really are the best and thoughtfully designed spas you can get for your money. They may not be the cheapest product out there but once you start to go to the effort and expense to get a hot tub your greater value is going to be a great dependable local team with an established presence in your community that has a superior product.

Oh my gosh I am so sick of hot tubs right now. My partner and I have been searching for a hot tub…read morefor the past two months and have pored over details and options, trying to figure out which brand to go with. We had already visited two other spa dealers, and were this-close to settling on getting one through Costco. I'm glad we didn't. It was by sheer follow-through initiative from DJ that we were able to make our decision and purchase a Bullfrog RL7 from Aqua Oasis. DJ knows his stuff and is as honest as they come. He doesn't waste time with trying to sell you things you don't need or understand. He was so patient, helpful and funny that I immediately liked him and wanted to do business with him. We are 1000% confident with the purchase we made today, and I can't recommend this business enough. We understood everything about what we purchased, loved the features offered, and felt confident in the quality and reputation of Bullfrog hot tubs. Knowing that DJ is the type of person to answer the phone and thoroughly respond to all e-mails leaves me confident that if by some chance we have any future issues, they will be remedied right away!

Great customer service! Our spa was delivered quickly and set up in no time. The water setup was so…read moreeasy and was able to be done over the phone.

We had an excellent experience with Premier Pools & Spas in Des Moines (Johnston)! We dealt mostly…read morewith Ben (our sales guy) and Aaron. They were extremely knowledgeable and made this experience easy from the selection process through delivery, installation, pool school and beyond. We had one issue and they took care of it immediately - better than we expected them to! After a horrible experience our first time trying to get a pool with another company - we're so glad we had them do our pool (we only wish we found them 5 years ago)! We would highly recommend Premier Pools & Spas!

We had an excellent experience with Premier Pools & Spas in Des Moines (Johnston)! We dealt mostly…read morewith Ben (our sales guy) and Aaron. They were extremely knowledgeable and made this experience easy from the selection process through delivery, installation, pool school and beyond. We had one issue and they took care of it immediately - better than we expected them to! After a horrible experience our first time trying to get a pool with another company - we're so glad we had them do our pool (we only wish we found them 5 years ago)! We would highly recommend Premier Pools & Spas!

I have been going here for years. They will test your pool water sample and recommend what you…read moreneed to do to get it into shape. They load the larger items for you. Great customer service.

I have been a customer of Iowa Pool and Plumbing Supply since 1978. In all those years, I have…read morefound them to be the most honest, straight forward, helpful, courteous and efficient company I have ever worked with. Recently Des Moines had a 9" rainfall and flash flood that filled my pool with mud. Despite having a flooded business themselves to deal with, they still took the time to help me. They found the chemicals and equipment I needed to remedy my problem and advised me on what to do. I cannot praise their courtesy and kindness enough in a time of need.

Wonderful place. Gina patiently sat down with us and went over all the pros and cons of the various…read morewhirlpools as we were total newbies. Everything went perfectly smooth from delivery to set up and Gina and staff were always readily available for questions and advice. Would highly recommend.

From the owner: Everything For Your Own Tropical Paradise…read more Welcome to Water World. Water World is your complete source for hot tubs, spas, swim spas, pools, and saunas, as well as supplies, parts, accessories and related products since 1978. 41 years of experience enable us to serve you better. We recommend that you visit our showroom in Des Moines, Iowa to see and select your perfect system in person. Visit our online site for complete information about our services and products. Call today for more information, and start relaxing in your new hot tub, pool, or sauna. Our products are made in the USA!

Valley Pool and Hot Tubs installed our pool more than 15 years ago. The installation went smoothly,…read moreand they have been opening and closing our pool ever since. In addition, they test our pool water on a nearly weekly basis in the summer. We have dealt with many of their staff and have always been impressed, especially with Cory. There is no substitute for experience when maintaining a pool, and Vally Pool has been doing this for decades. It is a family run business. Since it was closer, I used Leslie's on University Avenue in West Des Moines a few times, and it was a disaster. Leslie's was always trying to sell us something, and the staff was never consistent. Finally, I took the same water sample to Leslie's and Valley Pool. Leslie's tried to sell me several hundred dollars' worth of chemicals, while Cory at Valley Pool said to give the pool a few days, and do a retest. We didn't add (or buy) any chemicals, and a few days later the water was fine. My vote of confidence is based on 15+ years of working with this company.

Friendly and we're willing to go the extra in explaining what was best for our property. Micheal…read moreset up a kit and gave us specific printed out direction on how to take care of our first ever hot tub. It has been the perfect oasis for us. We seem to have no time for ourselves and this gives us the break we need and relaxing date nights we never get. No computers or phones to answer work calls just relaxing time for us to communicate. However, the grandkids think it's for them when they come to stay. We change the temp and let them play while the adults sit around the fire pit. This has been a perfect gift for us who never buy things for themselves. Thank you to Valley Pool and Hot Tubs.

Somehow they got my email and repeatedly every day I get emails from them after i've unsubscribed…read morecanceled told them I don't want anything from them.I've called the store, but yet repeatedly, I get harassed over and over and over again.So I will never by anything from the store.And neither will none of my friends

Avoid this place at all costs! Purchased a hot tub in December. Started leaking immediately. We…read morehave called the service center numerous times and never get a straight answer. The repair person is supposed to be here but never shows up. When you contact the repair person you get the run around and really rude responses. Not the way to run a business. Please, please, please spend your money at a reputable dealer who stands behind their product. This place isn't it.

Always great to talk with Harley. Great knowledge and attitude. Price on chemicals is always a…read moregood value. Confirms my decision to purchase my spa from WCI.

From the owner: A hot tub can quickly prove to be a significant investment in just about any lifestyle. It's not…read morejust about the relaxing soaks you can take at the end of a long day, it's about the health benefits, and the investment in your backyard, too! That's why it's so important to take care of your hot tub. Providing your hot tub with regular service and maintenance is key to ensuring that it lasts you for many years to come. WCI Pools & Spas offers quick and efficient hot tub service, repairs, and maintenance solutions. If your hot tub requires some TLC, schedule an appointment with us online, in-store, or on the phone. One of our technicians will be there to help you at your earliest convenience. With the right expertise and know-how, your hot tub will be up and running again in no time at all. Just sit back, relax, and let us do the rest.

(JASON MELTON) I AM Begging you DO NOT BUY FROM HERE…read more I was called a liar and the Manager got Aggressive and disrespectful and ended the convo before it started because he knew he was in the wrong This is the most unprofessional rude and disrespectful store ever they do not meet customers expectations or their own they lie about their policy just so you can buy a couch they told me that my old couch would be took out, and they would bring the new couch and fix it up etc None of this happened. The MANAGER told us this!! And the worker said 3 other clients on the past week said the same thing that they are misinforming customers they ended up leaving the couch and not fixing anything this is not worth it Reviews don't lie or ratings listen and save yourself some time pls. Edit: You will be followed around and basically stalked and almost forced to buy anything the manager followed us and the salesman around everywhere it was very uncomfortable and unpleasant

So staff was great. Furniture itself didn't appear to be a problem at first. Then the mechanics on…read moreour lift chair gave out after a little more (like days) than a year. Great, it's covered under warranty. Well, first of all their financing through Acima is predatory. They were the absolute worst to deal with. Forced auto pay and then send auto-generated emails that we were late making payments and one time tried to charge us for it. Initially they offered to give me a "discount" to reinstate payments. Umm, no. I will not be paying anything extra when my account was in good standing the entire time and your system just didn't attempt to charge it. I was not late, it's automated. Then when I turn in this warranty claim and they get a local technician, I specifically state that I have an appointment in the afternoon and I need a morning appointment. They scheduled an afternoon appointment anyway and when I called to reschedule, they hung up on me and when I finally got through, they scheduled it more than a week out. Now my furniture has been completely unusable for 3 weeks, will be a month at that point. Not to mention they complained that I didn't send the right pictures and threatened to deny my claim but gave no instructions on how to update it. They wanted a picture of the entire recliner when the problem was listed as mechanical and I had sent a photo of the lift mechanism. I am so fed up I don't care how good the prices are or the quality it's not worth all this hassle. Do not be deceived, if you have any sort of issue, you will be speaking to someone who barely speaks English and does not give a hoot about your experience. Do not shop here!