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Urbandale, IA

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WCI Pools & Spas

5.0 (1 review)
Closed • Closed

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2 years ago

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Hot Spring Spas - 2023 Ring of Honor

Hot Spring Spas

3.3(16 reviews)
1.3 mi

Went through the purchase process with Les. He was very he was a valuable resource and helped us…read morethrough multiple visits, phone calls, text messages and emails. He also worked out a pretty great deal on our hot tub purchase. I would go back to him to do business with him and his team in the future. After looking at other products, competitors and companies that sell hot tubs locally, I am glad I worked with someone and a company that has years of experience, local expertise. I feel comfortable and confident I can depend on them being there for us in the future and that they try to provide the best service. When considering to buy a spa I specifically chose Hot Spring because they really have the best product. After all the effort I made to research purchasing a hot tub for years I found that Hot Spring Spas really are the best and thoughtfully designed spas you can get for your money. They may not be the cheapest product out there but once you start to go to the effort and expense to get a hot tub your greater value is going to be a great dependable local team with an established presence in your community that has a superior product.

If you want to be constantly bothered and pressured for a sale this is your place. Even after…read morebeing told a purchase was made with another company Les proceeds to email me that you purchased a "lesser brand" and that they have cheaper models. They have zero clue how to run a business and treat people. I never mentioned where I purchased or what model but I did learn one thing stay far away from the Clive Hot Springs dealer.

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Hot Spring Spas
Hot Spring Spas
Hot Spring Spas - The technician confirms an in-foam leak.

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The technician confirms an in-foam leak.

Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

3.7(3 reviews)
2.2 mi
•$$

This winter we visited every above ground swimming pool suppliers in the Des Moines area. All the…read moresuppliers were friendly but Alec at Leslie's provided amazing customer service. He answered ALL of our questions, provided us with multiple options and even listened to our needs. We were able to pick out the best pool for our family for less than $2000 than any other supplier. We ordered our pool and it was delivered in less than 2 weeks. Leslie's also recommended contractors to install the pool. The offer FREE water testing! They have every chemical and accessory you could need/want.

I went to Leslie's yesterday 08/26/21. I came in on the last minute, they close at 7p. I got there…read morearound 658p. Justin C. was the employee working. He was absolutely awesome. I needed to grab some chlorine. And I wanted to do a water test. I figured he wouldn't do the water test since it was pass 7p. He had no problem doing the water test plus gave me some new Knowledge about some chemicals. He knows his stuff! I have been going to this store all summer. The store was always kinda dirty, boxes laying all over. But now since Justin as been there it looks the best I've ever seen it. It's a wow! Factor. Justin is awesome. I think he was transferred from another store. He's new. But outstanding customer Service. And the store is very clean now.

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Leslie's Pool Supplies - Expert Water Testing at Leslie's

Expert Water Testing at Leslie's

Leslie's Pool Supplies - Leslie's In-Store Service Center

Leslie's In-Store Service Center

Leslie's Pool Supplies - In-Store Professional Customer Assistance at Leslie's

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In-Store Professional Customer Assistance at Leslie's

Valley Pool & Hot Tub's

Valley Pool & Hot Tub's

4.3(6 reviews)
4.7 mi

Valley Pool and Hot Tubs installed our pool more than 15 years ago. The installation went smoothly,…read moreand they have been opening and closing our pool ever since. In addition, they test our pool water on a nearly weekly basis in the summer. We have dealt with many of their staff and have always been impressed, especially with Cory. There is no substitute for experience when maintaining a pool, and Vally Pool has been doing this for decades. It is a family run business. Since it was closer, I used Leslie's on University Avenue in West Des Moines a few times, and it was a disaster. Leslie's was always trying to sell us something, and the staff was never consistent. Finally, I took the same water sample to Leslie's and Valley Pool. Leslie's tried to sell me several hundred dollars' worth of chemicals, while Cory at Valley Pool said to give the pool a few days, and do a retest. We didn't add (or buy) any chemicals, and a few days later the water was fine. My vote of confidence is based on 15+ years of working with this company.

Friendly and we're willing to go the extra in explaining what was best for our property. Micheal…read moreset up a kit and gave us specific printed out direction on how to take care of our first ever hot tub. It has been the perfect oasis for us. We seem to have no time for ourselves and this gives us the break we need and relaxing date nights we never get. No computers or phones to answer work calls just relaxing time for us to communicate. However, the grandkids think it's for them when they come to stay. We change the temp and let them play while the adults sit around the fire pit. This has been a perfect gift for us who never buy things for themselves. Thank you to Valley Pool and Hot Tubs.

Water World

Water World

5.0(1 review)
4.7 mi
Established in 1978
Free estimates

Wonderful place. Gina patiently sat down with us and went over all the pros and cons of the various…read morewhirlpools as we were total newbies. Everything went perfectly smooth from delivery to set up and Gina and staff were always readily available for questions and advice. Would highly recommend.

From the owner: Everything For Your Own Tropical Paradise…read more Welcome to Water World Ltd, your ultimate oasis of relaxation and rejuvenation! Our Hot Tubs offer the perfect blend of luxury and tranquility, allowing you to unwind and melt away stress. Experience the therapeutic benefits of our state-of-the-art Saunas, promoting detoxification and improved circulation. For the ultimate family fun, our Splash Pools provide a delightful escape from the summer heat. Immerse yourself in a world of pure bliss and create unforgettable memories with loved ones. With quality facilities and exceptional customer service, Water World is your go-to destination for all things relaxation. Dive in today and experience the magic for yourself! Are you in need of assistance from one of the top hot tub companies in Central Iowa We can help! At Water World Ltd, we take pride in the excellent customer service we provide each customer, and that's why we've received many National Customer Service Awards. Whether you're interested in a Hot Tub, Splash Pool, or Sauna, we'll educate you before you make any decisions. The quality of our products is second to none. We honor all manufacturer warranties and offer delivery and service, too. Stop by our Des Moines, IA, showroom today or call (515) 277-6066 with any questions you have.

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Water World
Water World
Water World

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WCI Pools & Spas - hottubandpool - Updated October 2026

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