I was between jobs and needed a wheel bearing replacement for my van. I needed it ASAP as I had a…read morejob interview in Eugene and needed to drive there. I took it around but no one could get to it sooner than a week. Luckily one of the shops suggested Dave at H.I.S. Automotive and Dave said he could get right on it. Dave was a gentleman. Honest and fair and kept in mind my financial situation with the bill. The work was solid and I'll definitely bring my van back to Dave in the future.

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

My wife and i came in from California to see my son and his family for Christmas. Coming through…read morethe pass the car started vibrating under braking. We called bona Fide. They got us in. Couldn't find an issue they said there would be a charge to dig deeper. They didn't find anything and didn't charge us!! I would definitely return. An honest mechanic i. Today's world is worth his weight in gold. Thank you guys again!! Tom Wilson

got my car in on short notice. repaired next day completely satisfied. would recommend without any…read morereservations. thank you

Guy was great. Starter went out stranding​ us at a rest stop far from home in oregon. Experience,…read moredid a great job had us on the road in no time . Appreciate the professionalism .

We stayed at Seven Feathers for the night on our way home...When we were ready to leave, the RV…read morewould not start. We called half a dozen mobile auto and RV services... Some wouldn't come out at all... Others prioritized other work ahead of our issue. All AAA wanted to do is was provide a Tow. This "guy" (his name is actually Guy) was AMAZING! He came out, diagnosed the issue (starter... Which is what we thought as well), brought the parts with him and had us up and on our way home in no time... 1 hr labor, service fee and parts... All VERY reasonably priced. I fully expected for all this to cost twice as much... It was a very pleasant surprise after all the stress of being stuck. I highly recommend Guy and Mobile Mechanic Service out of Roseberg OR. I took several of his cards to pass around to my RV'in friends.

Tony did a great job on changing my trailer tire and adding a new mudflap great assistanceread more

Outstanding customer service. Had a U-Haul inner tire flat on a loaded 15 foot truck and Valley…read moreTire came to the rescue. I know it's not easy manually removing and replacing a tire back on the rim especially on bigger tires as I have done it in the trail and it was a pain! They had us back on the road in less than an hour!

My review is almost two years late but I just found their business card and realized I need to do a…read morereview. So I was on a road trip from Phoenix, AZ to Seattle. Things were going smooth until we turned onto a freeway entrance and the axel of our car snapped and we were unable to move. First of all, the people of canyonville are amazing. Long story short, towing company recommended Bill's since they were the only ones near and open (it was around 6pm) We get to Bill's and they're so friendly. Quoted us an extremely affordable price and told us it'd be done by noon the next morning. Perfect! Doesn't stop there; since we are from out of town and have our cat with us, they personally drive us in one of their trucks to a near motel that accepts pets. We get in for the night, next morning we walk back to Bill's and the car is ready to go and it's 10am! All I can say is if I wanted my car to break down, this was the most ideal and smoothest situation ever and that is a huge thanks to Bill and his staff and also the people of canyonville. THANK YOU!!!!!!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

Unless you want free storage, DO NOT TAKE YOUR VEHICLE TO ROGER'S TUNE-UP on Harvard in Roseburg!…read moreRogers Tune-Up is a farce! We were told the car couldn't be brought in until a week had passed, presumably, that's when they could get to it. The car was brought in 5 weeks ago and we have been told 4 separate times it will be ready that day or the next and here we are again! I suspect the car has not even been looked at. I understand new issues can arise as you get into a car but why make false promises? This is not a second car. It is used every day in the driver's line of work, plus medical appointments at the Cancer Center necessitate trips 22 days out of the month. Friends provide rides when they are available however, Uber and Lyft are getting rich off of us.

Great shop. They diagnosed my electrical problem and came up with a solution that solved all of the…read moreproblems. The car is running better than it has in years.

Took in my car for a new transmission. Dropped it off and left the state for a few weeks. When I…read morereturned, the car was ready and clean! Ken H in service is the go to guy. Honest and GREAT communication. Highly recommend!

I had an amazing time trading in my civic for a HRV! Dustin helped me out and we had a great time…read morewith him! He was very honest, kind, knowledgeable and funny! thank you Dustin and thank you Honda for a great car!

We are currently (Aug2025) traveling to see my wife's parents and found a nail in our tire. We…read morepulled in around 430p and Anthony was very awesome and nice and squeezed us in before they closed. They were able to not only get us in before closing. They were able to patch/plug our tire! So thankful we found them and this location! Would recommend them again and again to anyone in the area!

I live in OR and have twice bought tires in CO, most recently in May of 2023. On October 21 I had a…read moreblowout in OR. Since my tires are under warranty, I called Big O for direction and was told to call a local authorized dealer as the nearest Big O is 70 miles south. The authorized dealer refused to install one tire without putting on a full set since my car is AWD. There's no way I needed to replace all my tires. To get my tire installed and not void warranties or be required to unnecessarily purchase additional tires, we had to take my car to the location 70 miles away. Chad at the Roseburg location (store #037035) explained they'd need the CO store to order the tire and have it shipped to OR. I was assured all was handled and my tire would be in OR soon. This was not the case. After multiple calls I was informed by OR that it was out of their hands because the CO store had stopped answering their calls. It was suggested I try calling CO. When I spoke with store #006042 I was told they'd order the tire, but they badmouthed the OR store, claimed it wasn't CO's problem, and that OR was trying to double dip. On Wednesday, November 22 at 5pm I received a call that my tire was in. Thursday was Thanksgiving; I promised to be in asap on Friday. The OR store assured me no less than 4 times over the past month they'd get me right in and I'd be on my way after 30 min. They knew I was out of town, limping on a donut, had no appointment, and had been without a tire for 4 weeks. After 17 calls with the OR store, 5 with CO, and waiting 1-month I finally was getting my tire replaced. I showed up to the OR store on Friday ~10:45am. Staff grumbled that I asked for balance, rotation, and alignment. I had to wait two hours for my car to be serviced. I was given a printout of my alignment and told that the front was really messed up. When I asked for confirmation that it was fixed, I was told no, I could come back next week. I asked about my warranty and the person at the desk said it 'should' still be good. I said I needed a definitive answer. He sighed as he said he'd go check with the manager, and when he came back told me I needed to talk to CO and that they put on my tire without even charging me. I should be grateful! I am still flabbergasted that it took a month for me to get my tire after the stores put me in the middle and the atrocious service I received. I have called the customer service line 5 times as of writing this and am still waiting for a solution.

Well, I'm still sitting here waiting to get my car tires put on. When I called got a great quote so…read moreI can't complain about the tire price, but the service sucks. They said they have the tires in stock and replace them right away. I'm still waiting for them to take the car in. It's gonna be another 45 minutes so the total time was probably close to an hour and a half. When they tell you one thing and do another that's not a great thing for the customer.

Have used Big O for years and have always had great service for 4 different cars. Wide choice of…read moreproducts and excellent customer service!