These are outstanding people they have made my glasses now for several years and they're…read moreunbelievable at what they do and how they do it I'm very honored to have my glasses made by this business thank you again

The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

My family has been patients of Dr Huang for over 17 years…read more He is very knowledgeable and thorough in his examinations and takes the time to explain his procedures in a way that is understood. He provides a comfortable environment for us to feel at home.

I'm very happy with my new hybrid contact lenses. Dr. Huang did a wonderful job on nailing down the…read morefit to the point that they are very comfortable to wear throughout the day. He helped addressed any of my concerns on the clarity during the initial fitting and was very patient until we got it right. They also accept my VSP insurance. I highly recommend this place.

Very happy to find my new eye doctor close to my home. Dr Hossini is extremely knowledgeable,…read moreprofessional, and put this new patient at ease immediately (I'm always a bit nervous when going to a new doctor, so this was important to me). I will definitely be recommending Dr Hossini to my neighbors and friends!

I cannot recommend Dr. Hossini enough. From the moment we walked into his office, everything was…read moreclean, welcoming, and professional. My 5 year old daughter has been experiencing some odd symptoms, and I wanted to start by exploring her vision. While her vision turned out to be fine, Dr. Hossini went above and beyond and had a great convo with me about other options/next steps to get to the bottom of things, and asked me to keep him updated on her progress. The level of care and attention he provided was exceptional. He was incredibly thorough and took the time to explain every single test he was doing on my daughter, making sure both she and I understood the process. He was so kind, patient, and genuinely cared about her well-being. She enjoyed her experience so much she was asking to do it again when we were on our way out. If you're looking for a pediatric optometrist (or optometrist in general) who is knowledgeable, thorough, and truly invested in your child's health, I highly recommend Dr. Hossini. We had such a wonderful experience, and I'm so grateful for his help.

Doctor and Staff are friendly and accommodating. They looked up my insurance and informed me what…read morecoverage I have.

Two stars is for Elena - she actually deserves 5! Dr. B - not so much. I've had issues with the…read moreoffice returning my calls after leaving voice mail. But my main issue is with one of the optometrists. When I asked to switch optimetrists a couple of years ago because Dr. B wasn't the most inviting guy, the receptionist said that I couldn't - I had to stay with the same guy - so I kept coming here since Elena is AMAZING! But, 3 different times I have told the doctor that that the contacts that he fit me for or glasses prescription did not work and hurt my eyes. His response each time was to get used to them. I have had glasses just sit in a drawer for years because they were a waste and I was told that I would have to pay for the lenses again. Last year I was given contacts to wear home. I told him that I couldn't see a thing - I couldn't even see/sign my receipt and he wanted me to drive home in these contacts! Thankfully Elena had me throw the contacts away and gave me my previous prescription back. I'm always told to get used to them and "that's what the computer says". This past December Dr. B gave me a new prescription for glasses. When I received them 2 weeks ago, I told the office that they hurt my eyes. Dr. B took be back to test me again. He told me that the prescription he gave me should work - I told him that I couldn't explain why, but my old prescription was still better and asked that my lenses be replaced with my existing prescription. I have been wearing my old glasses (which are great, but needed additional pairs). I received 1 of the 2 pairs of glasses back today and my old prescription was not given to me after requesting it. I have no reason to argue or not change my prescription. I have put up with this guy talking trash about the girls up front not updating info in the computer, the computer being too old, too slow or not working. This past visit he complained that "whoever worked on Saturday" doing something to the eye machine and that I could not put my face against it when doing my vision test. This guy complains EVERY time I'm there. I don't come to my eye appointments for prescriptions that don't work for me and to hear the optometrist complain about co-workers or equipment in the office. Again, Elena is the only reason I kept returning. I think it's time I changed offices, especially since I am not "allowed" to see Dr. Mascarena apparantly...

I had a terrible experience at Lenscrafters, and after getting a refund there, I did a search for…read morean optometrist who was closer to home. I landed on EyeCare of Bonita, and am glad I did! Firstly, they accept Eyemed insurance. I was fully covered on my purchase! Secondly, the customer service is terrific! I had the pleasure of working with Cynthia, who was knowledgeable, friendly and helped me hone in on the perfect eyeglasses. I was also able to find a great pair of Gucci sunglasses, which EyeCare was able to get my prescription in as well. This highlights what I really like about the EyeCare location: it looks like it is very small and doesn't have a great selection of frames -- but they actually have a great selection of mid to high-end glasses! I was surprised to find Boss as well as Gucci and several other designer brands. I received a great deal on the lenses/frames, and have decided I will be headed back to this location in the future. The customer service is top-notch, and their lab did a terrific job on all three pair I got from them. If you are on the fence, call in and set up an appointment to try on some frames. You won't be disappointed!

Nice and knowledgeable doctor, quality frames, not upselling. Decent place. Love my pink Bebe…read moreglasses.

I have a great experience EVERY SINGLE TIME. The opticians are knowledgeable and personable. They…read morehave a fantastic selection of glasses, great name brands and they play awesome music for the patients to listen to! Highly recommend the Terra Nova location.

NO! This office appears to be intimate and more customer focused which is the opposite! The doctor…read morecreated a prescription that was way lower then what other doctors have gave me in the past and that is the worst thing to happen. It took TWO MONTHS to receive my order considering I had to go back down to the office and they had to call to even see where my order is(most take 5 weeks max). This raises a lot of red flags in the ordering and payment department. Feels very unprofessional with lack of communication. Will not return for any exams or purchase through them in the future.

I had a little issue with something looking for a part. The employee said they don't have a part,…read morebut he did fix my issue and helped me with the problem I had. Thank you

ordered a pair of sunglasses using my prescription and went to pick it up today only to find they…read moreused the wrong prescription. How can this happen? No comment from staff about their mistake, only to say I will be contacted when the correct lens arrive. Never again!!

It is easy to schedule an appointment. It is inside Costco and next to the optical store thus very…read moreconvenient. There maybe a little wait but be patient. Dr Anita Scheck is amazing, she is very personable, she is very thorough, she doesn't rush her exams and consultation. I recommend RDRO!

It pains me to tell you this story. So this is my eye doctor ever since I moved to San Diego, but…read moretoday I was truly disappointed. I waited an HOUR!! A whole HOUR on the dot. Now I must say it was unusual but it's 6:45 my appt was at 5:45. I don't want to wait around for nothing just so I can be seen an hour after my appointment. I mean it's dinner time, I don't know about you but I have a family to feed and have groceries in the car. I don't know if it's a new thing but I am really bummed. My whole family comes here and if I move doctors we all move! I have a lot of thinking to do. Goodnight!!

I'll give them 5 stars because they honored their warranty and fixed my glasses at no extra charge…read more The first time they didn't quite come out right because the prescription was a little off, but they fixed the problem.

That time of year exam + new glasses appointment at Americas Best Contacts & Eyeglasses…read more Dr. Nguyen is a very good Optometrist. The location has a very friendly staff with great customer service. There's plenty of parking America's Best is in the Walmart Plaza on Broadway in Chula Vista. I recommend this location! Happy Yelping :)

The customer service and professionalism is flawless. My family and I had our first appointment…read moretoday and it was amazing. The young lady at the front desk was beautiful, friendly ,welcoming and professional. I apologize I don't remember her name. Ms. Barbra took care of my testing and I felt so comfortable with her,it felt like we've been friends for along time; just a beautiful person inside and out. Dr. Alissa (I'm sorry if I misspelled your name) very thorough, listened to my concern, very pleasant and professional; have state of the art equipment. Mr. Cesar helped me select our frames and he was so fun, knew my style right off the back. He was patient and just amazing. We will come here for now on and spread the word. A beautiful selection of designer frames, gorgeous and clean establishment with fabulous & beautiful doctors and specialist to match. Thank you to the whole staff, Fitzpatrick Family

I rarely write reviews, but this experience compelled me to share. I've been a loyal customer of…read morePack & Bianes (Eastlake) for over 10 years and have never had issues until now. I recently received a pair of prescription glasses, but unfortunately, the prescription was incorrect. I had to return them to be fixed, which was already inconvenient. What was more disappointing was that I was asked to pay additional fees for their mistake, and no apology was ever offered. Today, I received a text that my glasses were ready for pickup. I called to schedule a pickup, but the receptionist placed me on hold for 15 minutes, only to tell me that there were no available appointments and that I would need to wait another two days just to pick up my glasses. To make matters worse, the receptionist was very rude and ended the call abruptly without any courtesy. After being a long-time customer, this experience was extremely disappointing. I hope the management addresses both the service quality and customer care moving forward.