Took my dog here to be spayed and have a gastropexy surgery. I thought they did a nice job of…read moretaking care of her, communicated well, or reasonably priced for Marin County and trusted the competency of the doctors, assistance, and front desk people I received an estimate Which was complete, detailed, and that is exactly how much I was billed! So for my experience, I would recommend this vet and hopefully you will have the same experience that I did and your pet will get quality care like I feel my dog received. Thank you to the Animal Medical Center.

Still the best; from the people working reception to the vet techs to the vets. You can tell…read morethis is a really cohesive team who strives for genuine customer service as well as providing the best care for our animals and human parents. It doesn't look fancy by any means but it just doesn't matter when you have such quality service and such sweet people working. Thank you ! !

Great vet clinic! The staff is friendly and the vets are knowledgeable. I've been taking my dogs…read morehere since I moved to Marin in 2021. Easy to call and make an appointment.

Dr Ward is great, however I would prefer getting a call, rather than an email with test results…read more Also, I often leave messages and don't always get a call back.

Kind and professional - and I know you think they would be waaay more expensive - but I don't think…read morethey are. Not really.

I was apprehensive about not knowing anything about PESCM, within minutes, witnessed Dr. Story's…read moreinteraction with a client and instantly, put my concerns at ease. The patient, a senior dog with a leg issue genuinely liked the doctor. The receptionists, Jennifer, Rena and Lucy were friendly efficient and eager to help. Dr. Marcella Harb-Hauser is knowledgeable, compassionate and extremely helpful in explaining the diagnosis and treatment options. I highly recommend Pet Emergency & Specialty Center of Marin. It is a wonderful facility! Look no further, if your precious fur baby need medical attention, call them asap. I am very impressed with this team of professionals. As for my fur baby, the treatment was not carefully discussed and I am confident that Dr. Harb-Hauser's conservative care plan will be the best, given the circumstances. Thank you, PESCM team!

Their service has declined significantly since Dr. Kate left in December 2025. Specifically, they…read morefailed to send a reminder about vaccine due dates for my pet, whom they've seen since birth, resulting in overdue vaccines that they then failed to setup a quick appointment to administer. We went elsewhere to get vaccines caught up, and then they refused to provide my pet's record so that I could complete transferring to another vet. Their costs are higher than VetCo and other nearby vets, so I wouldn't recommend them.

I wish I could give SAAH 10 stars! The entire staff is incredible, so warm and so friendly. They…read morealways find a way to work us into their schedule, are lightening fast with prescriptions and their pricing is more than fair. Dr. Della Bonna and Dr. Anderson have the most incredible bedside manner and are SO sweet with my corgi Bilbo. They treat him like a star and truly love on him like family. We were going to a different vet before SAAH and I'm just so blown away by how much more pleasant SAAH is. I won't go anywhere else.

Our small Yorkie caught a couple of ticks during the weekend, and we managed to pull most of both…read moreoff. A couple of days later, my wife and I thought our dog caught two more ticks, but the ticks would not come off. We called an emergency veterinary hospital, but the veterinarian technician (vet tech) did not think tick bites were an emergency and advised that we go to a regular veterinary clinic. We quickly found West End Animal Center and obtained a quick appointment. The office staff was extremely friendly. Two large boxers rested behind the counter and enjoyed their extra-large cushions. In the exam room, Dr. Frye quickly showed up instead of the usual vet tech. He explained those two spots were not ticks and advised that we should use the prescription Nexgard instead of our regular K9 Advantix II for tick control. Dr. Frye also advised that our dog can use a blood test after the tick bites. We thought the blood test was an excellent idea and approved it. However, our Yorkie did not think a blood test was an excellent idea. The visit was the first time we saw a blood draw. As Dr. Frye approached with his syringe and inserted it in our Yorkie's leg, our dog quickly snapped and grabbed the syringe with his mouth. Dr. Frye removed his syringe from our dog's mouth and tried again. The second time, again, our dog quickly snapped and grabbed the syringe, but the syringe fell to the floor. Thereupon, Dr. Frye suddenly grabbed, pushed, and held our dog's head to the exam table; leaned toward a drawer for another syringe; and obtained the blood sample. We did not think much of Dr. Frye's abrupt action, as he needed a blood sample. After we left the office, we discussed the visit and particularly Dr. Frye's method in obtaining the blood sample. We concluded that our dog is small, and we believe that Dr. Frye grabbing, pushing, and holding our small dog's head to a table was overly forceful. Distressed, shortly after we got the negative blood test results at home, we did not follow up with a scheduled teeth cleaning, which we postponed and finally canceled. Though the office staff is extremely friendly, we believe that Dr. Frye's abruptness and forcefulness toward our Yorkie during a blood draw was unprofessional and violent. If you have a medium or large dog, you will likely have no problems in this vet clinic as your dog can easily defend itself. However, if you have a small dog, please be careful here.

The team was extremely kind and everyone loved my dog. I got all of my concerns addressed as well…read moreas a few things that fell off my radar like vaccines. The one qualm I would have to note is that an itemized bill is not provided before treatment is performed and it is assumed that you can pay for any amount of bill. I was informed that in order to receive an itemized bill you must ask ahead of time, which was not explained to me before the appointment. So as long as you ask for the itemized bill so you know what you're getting into you shouldn't have to big of a problem. I will say I was a little shocked at the cost but also haven't had to take my dog to the vet in a while as he is not that big of a trouble maker so likely could have been my lack of exposure to the clinic experience lately. Overall, very efficient and smooth experience!

We've been with VCA ever since they took over from our original vet, Tender Care, and I can…read morehonestly say they have become family to us. Dr. Siek has been our veterinarian from the very beginning of her time there, and there are no words to express how grateful we are for her. She has loved and cared for our dogs--Bassa, Lilo, Archie, and now our newest little one, Kona--with the same tenderness and devotion she would give her own. That kind of trust is rare, and it means everything. And her team... they are truly extraordinary. Alex, Anita, Francisco (who has been with us since the Tender Care days!), Kelly, Kate, Brooke, and Laurel--every single one of them has shown so much compassion, patience, and genuine heart. I've interacted with each of them, and their kindness has left a lasting impression on us and our pets. They don't just care for animals--they care for the people who love them, too. To have a group of humans who show up every day with such love and dedication is a gift. We are incredibly lucky to have them. I trust them all completely, and I recommend them with my whole heart.

Dr Erin Siek is truly great! My first time - the entire experience was exceptional - warm, friendly…read moreand the most thorough (new dog patient) exam I've ever had in 25 years of being dog parent! From the friendly, welcoming front desk to the great vet tech Kate to Dr Erin - she's been there 15 years and is knowledgeable in a down to earth, warm, personable way. She checked everything you could check on a dog, which is very reassuring, as my dog I rescued as senior 80# Akita 3 years ago, knowing nothing about her background. My dog was warmly treated and comfortably handled the whole time, and I must say for a dog that never eats the treats elsewhere - she loved the liver treats! The Dr was patient with my many questions and addressed them all in a meaningful way (given in part we are guessing with a rescue senior as to their former life). If you know someone looking for a new or first time vet - I highly recommend this clinic and Dr Siek - the first time new client exam is as thorough as it can be - and is free! Love and care for animals really shines there!

WOW! My first time here - What a positive experience! This is truly a long time family owned…read morebusiness with well deserved top reviews. Melissa kindly handles everything at the front desk and office - her Dad, Dr. Archinal has been a vet since 1982, and is calm, kind, and wise. He's seen so much - his very presence is reassuring. I felt like, no matter what my dog was dealing with, this Dr would have experience and can offer meaningful perspective and advice. What I came in for - was 2 small lumps on her that I was afraid would need biopsy and maybe more - he looked at them and said, I don't think they are a problem, you don't need to do anything, just keep an eye on. What a relief - hundreds saved there! And - even more - when I adopted my 80# dog from a large East Bay shelter 3 years ago (she was dropped off as a senior at a night deposit box, with broken off teeth, so we did not know her past) - I took her to UC Davis dental vet dept and was quoted $5-6k to address her situation. That was out of reach for me so I gave up hope on being able to help my dog in that way, but I'd do the best I could to give her the best life in other ways. It was so scary I didn't even want to look in her mouth from then on, and it was hopeless anyway. Dr A calmly apprised her situation, gave me solid simple, do-able, advice about how to care for her teeth and gums from now on - and I got a quote for less than 1/3 of that prior quote to do the dental work she needed! Now, I feel like I can take care of this, finally, 3 years after adopting her. God Bless this honest, down to earth, family clinic that treats their patient animals like family too!

We have been going to San Rafael Animal Hospital for over 25 years. Service and care is excellent!…read more Also have a great boarding service. We highly recommend the vet service. Front office is so helpful, kind, and understanding.

Everything! Great vets ! Kind & caring & competent!…read more Good tech staffers - always patient and loving

We absolutely love our vet! We had a bad experience with our previous vet so we were hesistant and…read morenervous to try somewhere else. Our dog is still semi traumatized and vet-scared and they handle him with love and patience. We have a dog and two cats, so I feel like I am calling them constantly whether for flea meds, shots or the unfortunate random pet incident. From yearly checkups, anesthetic dental work or scary situations they have handled everything with professionalism and kindness. They are always able to get us in quickly and every vet we have seen (they have a few) has been fantastic. For a vet office in marin county I feel they are reasonably priced as well. We will continue to come to them for as long as we are in Marin county.

We feel so fortunate to have found West Marin Pet Hospital…read more The vet, Dr Redfield, the front desk staff, and the vet techs have all been so wonderful with our sweet golden girl, Twinkle. And, they've also been wonderful to us. Everyone that we have interacted with seems so good at what they do, and they are so gentle and sweet with Twinkle. I feel like at other veterinary practices that I've been to over the decades of pet ownership, it's the vet that's great but the staff is rude, or the techs are nice but the vet has no bedside manner, or some other unfortunate scenario. But, here, it really is just a breath of fresh air with the level of skill, the professionalism, and the pleasant ambiance. We completely trust them with Twinkle's care, and highly recommend them to any pet owner.

We have been visiting West Marin pet since 2023, after many years with another vet in Fairfax. We…read morereally love Dr. Redfield and are happy to have found her. Our older cat was very sick at the end of November with some bad stomach troubles, and we were able to get an appointment the same morning my husband called. Dr. Redfield listens to all of our concerns and is very thorough with her work. The vet-nurses we have worked with and the receptionists are all friendly, and they follow up the next day with a phone call to check in. We're happy to have great care close to home.

When we first moved to Marin, I took our pup to this vet a few times. I was mortified by the…read moreunprofessional and gross behavior and attitude of the vet, Genevieve Manchester. Some of the issues we experienced at Redwood ... The staff is awful, as in they all roll their eyes at her when she has her back to them, and when they are in the room with her, she's training them as they go. She hires people that are totally unskilled as vet techs, and she probably pays them poorly. They all look miserable. Her office is also dark and like a weird version of "Get Out", vet edition. Our pup had a UTI, and Genevieve had us worried that something was seriously wrong with our pup, and she pushed $800 of tests on us. Then, she didn't bother to tell us that she was taking off on vacation for over a week, so we sat in misery waiting for her to get back and tell us the results, because no one else in her office could do that. Basically, we helped fund her stupid vaca, because there was nothing wrong with our dog. She then told me that our pup has a thyroid issue (despite her thyroid level being normal on the tests!!) and prescribed meds for her- she totally misdiagnosed her and was going to put her on meds for no reason. I did not get the meds, as I knew she was totally erroneous in her diagnosis. Finally, when I emailed her about my concerns and shared that we felt frustrated by her lack of care....about her freaking us out needlessly...running a bunch of unneeded tests, and subjecting our poor dog to unnecessary pokes and jabs, and about her not letting us know that we wouldn't have the test results as she was taking off on vaca (leaving us hanging for over a week)....she merely responded " do what you gotta do". As in, she could not care less if we left her practice. I'm not mincing my words here...she is total trash, and completely negligent and unethical. I think you really have to be a terrible person to run your business like this, and to treat pets and people this way. Absolutely avoid her and this place. **NOTE most of her 5 star reviews are fake profiles (with one review only). This is an indicator of false profiles to help boost her ratings. About our pup and her UTI, we found (via NextDoor) a wonderful vet practice in Fairfax, and we have been taking her there ever since. We learned that our sweet girl just needed the right antibiotic to clear up that UTI, that was all!

Dr. Manchester is an unbelievably caring vet who is one of the best in the business. She solved a…read moreterrible ear problem my Labrador was having, going above and beyond to care for my pet. Ginger is now healthier than ever! She and her staff made the experience so comfortable, and she is incredibly easy to get along with. She is so kind to animals. My dog loves going to see her. I think that is the best recommendation of all. Ps, She is back open for business now after the flood. Definitely worth the visit for a caring, attentive vet!