My mom lived in this RV community for roughly 9 months and throughout her stay there the management at this facility has seriously declined. Let me set the stage some.
Per their facebook advertising each spot paid for allows for one RV/Camper, two people, 2 vehicles, and full access to all provided amenities. To elaborate on the amenities, there was a laundry room, a weight room, an entertainment room with games and a TV and things for kids, three showers, and a small coffee bar. (See attached photo for proof of the advertising).
As a single woman with one vehicle, my mother only accounts for half of the allotted occupancy. Seeing as I work based out of Dallas and love to occasionally visit my mother, I would stay with her when I was down for a visit, maybe once or twice a month for 3-4 days at a time max. The park was also my permanent place of residence as I had the park address on my DL and was also having my mail sent there. This was all discussed in the intake interview for the park with the younger manager at the beginning of the stay there and everything seemed copacetic. We also made them aware that we would be making an out of state move at some point in time and would have to tow a trailer to move out of a storage unit towards the spring.
Well the beginning of the year came and we decided it was time to start moving out of our storage unit, so I went and borrowed a trailer and loaded it up. The first trip the management at Rosehill said nothing, the second trip again nothing was said to either my mom nor myself. The third trip is when everything went very south, very quickly.
I had borrowed a trailer and while I was going to buy another larger trailer and when I returned to the property, I was verbally assaulted by the older manager. (I don't even know his name, nor has I ever spoken to him before) He called me several ugly names and screamed at me about making the park 'ugly' with the trailers. He stated that I was a 'user' because I had taken a handful of showers in there amenity showers. He continued to berate me for about 15 minutes, calling me slurs and just generally being hateful. During this debacle, all I was trying to do was swap trailers so I could take the borrowed trailer back and hook up to the trailer I bought. I was backing up the trailer into my mom's RV parking spot when he tried to run his side-by-side into the axle of my trailer while threatening to call the police. Never once did I yell at this man back I just refused to participate in the conversation. He then left for a little while while I swapped trailers and came back up to me before I left with the borrowed trailer and I got him on video saying he was going to smash my trailers up if I didn't get them off of his property.
Once I confirmed he did call the police. I waited around for them to show up and he tried to have me trespassed from the property, but could not due to the fact that it was my actual place of residence.
I had never met this man in my life, I didn't even know exactly who he was when he came to chastise me. He just drove up on his side-by-side and started screaming. Wild way to handle business in a park where over half the spots are empty.
All in all he made it quite clear that he doesn't want anyone using the amenities that they have built and provided. If you have a shower in your camper, he wants you to use that one. I am not the only person that has been screamed at by him. Other residents have also had bad experiences with him. We were never given a warning, never spoken to about the trailers, and when requested they were not even able to produce the bylaws where it stated we could not bring a trailer onto the property. Bad business overall.
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