I have been shopping in this store for 15 plus years and the service has been amazing. I read…read morethrough the comments and had a suspicion that many of them were fake. I have NEVER had bad service in this store. And I visit it frequently. The product lines are superior and lovely. The owner is very pleasant--always. Who are these people who are so horrible to put in such nasty review. It says much more about them than it does about this gem of a store.

I frequently purchase my Oribe shampoo/conditioners here when I can't get to Holt Renfrew in…read morePacific Centre. Mainly out of convenience! In the past, I purchased many other products from this business. However, the service has never been good, but it has steadily become worse. Were it not for Haley, who has been an employee for a surprisingly length of time, I'd never bother to return to this establishment.

I've been shopping here for years!! It has all sorts of nail products and lashes and is like a…read morebeautician's wholesale!!

It's hard for any nail artist to get out of here without spending your budget, and more! Best if…read moreyou know what you're looking for, since the staff are busy. Get an annual membership, and the discount will save you in the long run. You don't need a tax number or graduation certificate from beauty school to shop here, and the prices are reasonable. Besides nail supplies, they also have supplies and furniture for all esthetic services. Note: they're an authorized dealer for Aprés brand nail products, and their generic brand, GNC, is of the highest quality. Discount prices, also an online store.

Shifeon has a new shop! No longer a dingy little shop wedged in a crack , but a very shiny new…read moreshop! It's still on Robson, between Jervis and Bute. This is where I come for new collection nail polish. They have every possible shade of OPI available! The collections are so quick to update that I can always find the newest collections of OPI there (in stores) before anywhere else. They carry new collections in all the other brands too. Pretty much if you can't find the nail polish/product you want at your local drug store, you can almost definitely find it here! Buy more, and the price comes down per bottle. It starts off at just under $10. With each extra bottle you buy, the price comes down by a $1 per bottle! It's a pretty sweet deal for a nail polish addict - me!!! The staff... I never want to talk to them because they can be so pushy. Although I have no problem saying no, they are relentless! The trick is to tell them you already know what you want. I still browse the shop sometimes out of curiosity. The rest of the stuff are pretty pricey, so I don't buy anything from them, except nail polish!

I never knew there was a Shifeon on Robson until they moved to this bigger location. I agree that…read morethe sales in the store do follow you around but when I told them upfront "I'm just browsing" they were pretty chill with it and backed off. After looking around and I wanted some assistance, I turned around trying to catch someone, I got eye contact right away which was nice (she was standing pretty far too). I don't like pushy sales bc it turns me off and I leave the store but knowing that someone acknowledges my presence w/o feeling pressured to purchase is a gold star. I was looking for something to lighten up my break out marks and the sales, Mandy, recommended me this serum from Green Envee (1st time) and Guinot (2nd time). Both worked like a charm and I how they have lots of different products and brands! Plus a bonus Sanrio corner (my favourite)!! Whether if I make a small purchase, big purchase or even no purchase at all, they gave me lots of free samples to try out! I literally got a routine set sample for both my mom and I w/o dropping a penny down one time! What more can I ask for? Another reason why I return to this store is their buy $50 get $10 coupon (for the following quarter mths). Its a way to do business keeping ur customers but if the prices are the same for some of the brands you can find elsewhere ie. The Bay, Sephora, Murale, etc. why not get it here when u can get a $10 coupon for future purchase, gift with purchase (depending on which brands) and lots of free samples? The Bay offers 10% cosmetics and fragrances from time to time only and gift with purchases (certain times for each brands), Sephora offers points... no gift with purchase and sometimes 10-15% off Sephora days and no samples or rarely... Murale offers optimum points - that's it!

As a beauty industry expert, I can say with confidence that the Shifeon experience is special…read more Their brand curation is exceptional and the team so so knowledgable. You must come here for an elevated beauty retail experience. It's fun warm and inviting. Today they're having a 23rd "beautiversary" and there are great deals in store and even a prize wheel !!! I won sole deluxe product samples and a really cool hydrating mask. This is an example or retail done right ! So interactive and experiential ! They carry notable, tried and true brand as well as unique luxury products to really take your beauty regimen to the next level!

This little skincare and makeup store has been around for a long time. I find that they have…read moreskincare and makeup lines that other department stores do not carry. Some of the lines are from Europe or Asia that usually private spas would carry. The staff there try their best to help you find the right products and will tell you the special deals that are occurring at that time. Lately, I noticed that they are carrying more and more Korean skincare products like sheet masks which I love to use ! Imagine the surprise when I discovered that when I check in on Yelp at the store I get a gift!!!! I was super excited to discover that the gift was a Korean brand of sheet mask! Yes, it may only be one sheet but it's worth $10! Wow! What a treat! I also found some Sailormoon related makeup too! Too cool!

I love this place & feel like a kid in a candy store as there is such a big selection of beauty…read moreproducts. They always have great bogo specials and clearance prices are good too. I have found that almost all staff are extremely helpful, knowledgeable and courteous. They recommend products not based on price, but on actual experience of how the product will work for you. I also found that you can read reviews on their website on the products too which I find helpful in making a selection. I returned a couple of items and no questions asked they were happy to provide a refund. The only downside I have found is that their website prices are in U.S. dollars so you can't browse for sale items in Cdn $$ online. But that's okay because going to their store is fun if you like beauty products :)

Do not trust the girls that work there. I went in to get dye to colour match extensions I was…read morehaving installed later in the week which were dark brown. My hair is now black because they gave me the wrong colour. They apologized but now I have to bleach my hair and re dye it which will damage my hair.

I really enjoy their diffuser products! Liquid sunshine has been my long time favourite. I bought…read moremyself a second diffuser from this location. FYI: Saje has a loyalty program where you receive a gift after spending $300. I did not realize this until an associate told me :(! I had bought plenty of products in the past few years.

I went to this location to exchange a few items and one of the items was the pain reliever they…read moresell. I bought the smaller one and though it had that tingling sensation, it didn't do much for me (when I go to the dentist, they have to administer extra freezing and numbing). One of the clerks who overheard my returns showed me the extra strength because it worked for an injury she had and had me sample it for a minute. Though it wasn't a part of my budget, I decided to put other purchases on hold for next time (less hoarding anyway) and get the extra strength. I'm obsessed in less that 24 hours. There is a slight "burn" sensation which gives the tension release for quite some time and once it wears off, the muscles are still loose. I honestly was able to walk the rest of the mall without struggling to correct my posture (I'm a sloucher, hence the muscle soreness).

We dropped by this Sephora for an under eye mask but they didn't sell single item. My friend wanted…read moreonly 2 not a pack for the lack of sleep from our trip causing dark circles. It's always fun to look around and see what Sephora is offering between their US and Canada stores. Not surprisingly, it's pretty much the same.

one of the associates was a little rude. the girl with tattoos on her legs and black hair m rolled…read moreher eyes when I came to pick up my order and came back and dropped it in my hands without saying anything and turned back to her friend to chat. maybe coach her on better customer service went in a sales building position

Studio FX is opened to the public ( bonus if you are in the makeup industry- there is an industry…read morediscount) I was in stores for some intense makeup setting spray for an upcoming function. I called ahead and I got answers and product information from very knowledgeable staff pronto. Worth checking out if you want to deviate from the Sephora's and drugstore, and you must come in if you love Ru Pauls Drag Race and Halloween makeup. Street and garage parking available.

I attended StudioFX's beginner prosthetics class. It was fantastic! I had no experience, but the…read moreinstructors were very good at helping everyone learn. I really enjoyed my experience at Studiofx. I would definitely recommend this to anyone interested in special effects.