My Macintosh laptop went south, and in less than a day Mike had installed a new battery (the old…read moreone had failed) and all was well. Price was reasonable and I'd recommend anyone in Lynchburg consider him if something goes south with your setup.

this guy fixed an asus laptop screen for me and I'm less than a week it blew off. He bought the…read morescreen which sat over sized after installation. Don't ever repair laptops just buy a new one.

Great service . Excellent knowledge and very reasonable. I will definitely Chris for all my…read morecomputer needs.

Excellent service and very reasonable pricing and quick turnaround time. Highly Recommended.read more

They seem like nice folks, but when my projector came back noisier than when I left it with them, I…read morecalled and left messages because they seldom seem to be available. After finally having my projector blow up, probably due to their poor fan replacement, which cost me $250, which was shocking to begin with, they now want me to pay an additional $75 just to inspect their own failure. I'm willing to work with anyone, but this attitude and this "new ownership" are simply not standing behind their work. Truthfully, Dr C.

When I received my laptop back from Lynchburg Computer Systems, after they worked on it for six…read moreweeks, it was more functional than when I dropped it off with water damage, but it was not "working fine" as they have since told me it was. Within 24 hours of picking up my laptop, I spent hours on the phone with AppleCare removing a beta software from two operating systems ago. As soon as that was completed, I realized that the laptop did not connect to the internet properly and spent another two hours on the phone with AppleCare. A cross-country move later, Apple Genius Bar told me the WiFi cables inside my laptop had never been properly reconnected, which they then did for me in addition to standard operating checks, which the computer failed. I didn't have time for further repairs as I started graduate school the next day. The computer is still far from functioning well and I now have to pay Apple to redo the job that LCS didn't complete. I've been extremely disappointed in the customer service response from this company and would recommend it to no one.

It's been a while since I was here but I have continued to be unhappy with the service this place…read moreprovided. I took my laptop here because it was not fully charging. After picking it up they said it was the power supply cord and it just needed to be replaced. Ok, simple enough. And they changed me $50 to diagnose the problem. I was surprised at the time they were going to charge me $50 to tell me I needed a new power cord. I guess that was my fault for not understanding how the pricing worked. Anyway I paid and left and still had a laptop that wouldn't fully charge but at least I new what the problem was. I then purchased a new factory power supply which was around $80 from Dell. My laptop still doesn't charge fully so the power supply was not the problem and I am now out $130 because of incorrect information.

The service at the Timberlake location was as good as I could have asked for. My computer was…read moremissing some screws and one of the employees gladly helped me out. I highly recommend Computer Exchange because of they're great service and willingness to help.

Digital One Technology has a great staff. Their sales team actually cares about your need and will…read moreeven work with you on a budget. They are open during the pandemic and they even have a drive-through window for maximum social distancing although their lobby is open as well. They will go the extra mile for you!

Fantastic computer support!! Daughters laptop screen had separated on one side and they were able…read moreto get it reconnected and functional within an hours time. Fair pricing and good folks to do business with. You have computer or business computing needs get over to see them and you won't be disappointed!

this place is great. Tim greets you and listens to the problem. then he goes over it with you and…read moregives you an estimate. then its done in 2 days!!! at the best price. He fixed the screen in my sons computer and the plug in part in my daughters computer. all at a great price. i even went back in 3 times to check on things and he helped me at no charge go here, you will not be dissappointed.

I found Your IT Dept through Yelp when my fav laptop physically crashed to the ground. Fortunately…read moreit's a Toshiba and solid as a rock, but the screen wouldn't turn on, and the directions for tearing it down to test it were just too complicated. (Turned out I needed a new LED screen entirely; the last step in the testing process. So glad I didn't attempt the repair on my own!) They had it done in no time for cheap, plus cleaned out the entire laptop (tore it down, wiped out the keyboard, etc) for no extra. Runs better now than it did before. And their ideas for the future of their company are innovative; I'm excited they're in the area and do local repairs (and sell nicely refurbished, all-legal computers and peripherals), as well as work the larger companies in Charlottesville, Lynchburg, etc. They give you a card, stay in touch through email or phone, and work fast. Worth the visit and a bookmark imo, esp for what they WANT to do with wireless in the future. I got some GREAT ideas from them to save money and get faster internet. Nothing but love for these guys; they clearly love their work and the community, and tell it to you straight. No punches pulled, and very professional.

It was around noon on a Saturday, and my Dell Inspiron laptop "fell" off the bed in what can only…read morebe described as an angry and forceful manner. I'm a W&L college student, but unlike many other students, I'm on complete financial aid with limited (if any) support from my parents. I tried over and over to get my "stupid, useless" laptop to turn on, but of course it did not. At around 7:30 pm I started calling IT companies even though I knew I wouldn't be able to afford any repairs. I had no luck until I called Your IT Department, who miraculously picked up the phone at 8 pm on a Saturday (I'm from Chicago, that's just simply unheard of). Though their prices are extremely reasonable, with my situation it would not be possible for me to pay upfront. Upon expressing this concern and asking about payment plans to the owner, Matt, he simply laughed and said "don't worry, we'll take care of you". By 9:30 they had met me to pick up my laptop and begin repairs. They were super nice and very reassuring that I would have the data I needed recovered (I was mildly freaking out, the philosophy proposal for the 15-20 page final philosophy paper worth 60% of the final grade was lost somewhere on my oh-so-broken laptop and had not been backed up anywhere else - on top of this I'm a writer and none of my incoherent babblings are backed up anywhere else either). I can't describe how grateful I am for the compassion of Your IT Department; not only was this the most efficient and exceptional service that I had ever received, but they had a complete understanding for my particular situation and were willing to work with me still, something most places would scoff at in our "wonderful" capitalistic society. My computer was finished with all repairs by Sunday night, which I can only describe as either remarkable or magic - they must have used magic - since I didn't even hear back from other IT places in town until Monday afternoon. When I got it back, it was in better condition than before (I'm serious, magic is at work here), and all my data was recovered. I would not only highly recommend Your IT Department for any technological needs, this is the ONLY company I would recommend. Thank you guys again for AMAZING service and for saving my poor little laptop's life.

I was sold a damaged desktop computer and was essentially called a liar when explaining the damage…read morewas not caused by me including a condescending "now be honest with me" line. I was a loyal Best Buy customer but now I hope to see them go the way of Circuit City. Amazon.com wins again.

It's sad when you are a loyal customer for probably 30 years and you take a product back for the…read morefirst time every and they will not honor a return or refund because I bought the product 4 months ago when on sale for wife's birthday in February and I have had it to long. She only used the product for 21 days. No more Best Buy for me