The food is always how we order it and delicious. The staff is spot on in customer service. This local is simply the best around.

Horrible! I gave it one star because zero wasn't an option! Placed an online order on Saturday 10/3 at 5:00pm for a 7:00pm pick up for one pizza to bring to a gathering we were going to. Told to arrive between 7:00-7:05pm. Arrived at 7:00pm, place was filled with people who were agitated and now I understand why. Told them my name and they said it would be a few minutes...why when pick up time was 7:00pm?!!!! After asking staff three more times when my pizza would be ready by 7:30pm I finally asked for a refund. 30 minutes of standing waiting and still no pizza and no explanation from staff as to what the issue was. Been going to this establishment for 40 years and now will take my business elsewhere. Maybe new management? If so they need to be aware of how their business is being run on a busy Saturday night. Absolutely ridiculous! read more

The new owners are absolutely terrible. This place used to be a staple pizza place for the last 15 years. We received two pizzas that looked like they were held on their edge. The cheese and topping were literally on the cardboard and not on the pizza. When we called the receptionist, Caroline, was clueless on what to do or how to help. And apparently no manager on a Friday night...which is either bullshit or even more proof of incompetent management. Said it would take 40 minutes to get replacement pizza's and to make sure we sent the bad pizzas back. After refusing to give us a refund we sent pictures as proof....we will see what happens next. I doubt we will see the money based on the interaction... Any other pizza place would have just replaced the pizzas w/in 20-25 minutes. read more

Do not sell to another customer a Pizza that was not picked up by someone which is I believe is what exactly happened to me the pizza was horrible. The crust was so dawn I could barely cut through it. read more

Used to love this place, been ordering pizza here since 2002-ish. I'm finally writing a review based on what happened the last two visits my family has had ordering food. First we spend at least $60 dollars a month here since we loved the pizza, I said "loved". But we ordered our last pizza and we were charged for a small cheese we never received. My wife called and they apologized saying they would credit that pizza on our next purchase. Well we call tonight to order and cash in on the pizza we already paid for last month and the girl that answered said she wouldn't honor it. I know it's only $11 dollars, but F%*# you, for not honoring what you said. I WILL NEVER ORDER HERE AGAIN, whoever the young girl is on the phone is RUDE, CONDISENDING and I'll be happy to share my experience with anyone who will listen. Very disappointing and will go to 1 of the other dozen pizza places around town moving forward. HELL WITH YOU GUYS! Could have used that $11 dollars elsewhere. Group of shady losers. Try Nonnies in Woodridge, pizza is just as good imo and your not made out to feel like your lying when you call to recoup a screw up that wasn't even your fault. I would have asked to speak to the manager, but not worth my food being spit in for $11. read more

This store was not prepared for the 60th anniversary promotion. My pizza was ordered and ready to pick up but I could not even get into the store because there were too many people in line and in the store. It looks like a fire hazard. I will probably order from other pizza places going forward since this place has left a bad taste in my mouth! read more

I've been going to this location for over 6 years now and only just recently checked yelp wondering what the reviews were like. Yelp reviews in 2024 are pretty unimportant given we all know the site has a rigged system and that almost every reviewer +50 reviews is a child stuck in an adult body (chain pizza isn't Michelin, promo codes causing ((understandably)) long lines, establishment won't give free food). Given that, it's a bit hypocritical to write this but whatever. This location deserves it. Where to begin? Great location that is ran extremely well. I don't know what it is with this location but the pizza here is 10/10 compared to both other Rosati's locations. It sounds ridiculous but I have friends that live in Naperville and will go out of their way to order from here because the pizza is so consistent and good. I really don't see this location as a chain so much as a local neighborhood pizza place. Everyone that works here has always been nice to me and the delivery guy is super fast. I can't tell you the last time the pizza was delivered and not still hot. Overall, I'll be going to this place for as long as it will open. I love Tortorice's and Little Pops and everything else around here but when it comes to that midweek pizza take-out, this place will always be first pick. read more

Best fried chicken! Always arrives hot, and consistently delicious. Pizza is outstanding. Wish they'd bring back their BLT with cheese. Amazing sandwich. read more

Ordered a pizza through Rosatis' Online. They use a 3rd party to deliver. The delivery was never made, acknowledged by the store workers driver was odd and he put order on ground outside of store front to take a picture. Driver posted that as the delivery picture. When discussed further they simply said they can send it again with their own driver at a discount but if we want our money back that is with Uber Eats. Problem driver checked the box it was delivered and clearly photo is not our home. Very disappointed that they couldn't just show some good old customer service and stand behind the online ordering system they chose. I didn't choose Uber Eats they did. read more

They have the best cheesy garlic bread ! I will drive out of my way to go here bc it has just the right amount of garlic,cheese and flavor! 8/10! Every time!!! read more

Well, the pizzas are hit or miss. I usually order the same thing, for the most part. This time, I ordered extra cheese, over mushrooms and pepperoni. See my photos. The darker one represents over cooking of the pizza. The other pizza was thankfully prepared very well (sausage, olives and mushrooms). It seems like the results are in decline. I'm a little disappointed with that and I may have to mention this to them in future. The staff is super friendly. read more

Rosati's Pizza - Properly prepared cheese. - Pizza Near Me - Woodridge, Illinois

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I have always been a fan of Rosati's. For years they have been consistent but recently stopped for just a slice and the girl at the counter had the an attitude that was unbelievable. Maybe it's time to find another place! read more

It just got from bad to worse. I ordered over the phone a half pepperoni, half sausage, garlic, well done, pie cut pizza . I asked him to repeat it back to me. He did. They still got it wrong!!! They can't get anything right!!! I think it is a crime that you have my money but I don't have a correct product. This is the third time this has happened! And you know what they tell a criminal after his third conviction: "Three strikes and you're out!!! (...of my life, Rosati's) read more

Rosati's Pizza - Why isn't the pepperoni on top of the cheese??? Why you can't get anything right??? Why are you always making mistakes on my order??? - Pizza Near Me - Woodridge, Illinois

We order from here all the time. Pizza tastes great. Customer service today was pretty poor. They sell dough balls and sauce. Picked up everything to make some pizzas with my kids for a fun afternoon activity. At pick up I asked for a small side of cornmeal so the pizza won't stick. Guy at the counter tells me no. I said really? We're obviously making a pizza here and we're asking for 2 maybe 5 cents of cornmeal so the pie doesn't stick. I asked him to please ask again in the back. Still no. Sad. Just sad. Good pies, poor service. Hopefully they'll learn to test their regulars a bit better. There are plenty of local alternatives if they don't. read more

The professional and friendliness of the staff on the promo for 1964 price drop was incredible. They ALL need raises. I will be back for the regular prices! read more

Ribs were dry and tough.. tried to cover them up with a ton of BBQ sauce. I am surprised the ribs were like this since I occasionally order them and they are usually good. read more

Never delivered our pizza and won't refund us. Very poor customer service. We called and told them we never received it and they said there was nothing they could or would do. Don't order from them. This is the 4th issue I have had with them. read more

For a chain restaurant, this place amazed me. I'm in the SW burbs and this place is one of the best thin crust pizza places and is our go-to for deliveries. Delivery is usually really quick and we've been lucky with awesome drivers. Being in an apartment building, deliveries can sometimes be too much or a hassle and we end up doing pickup but the Woodridge location has some great folks. We've tried a few other apps like cheese sticks, breaded mushrooms etc but they are not the headliners. The apps are good but often not worth the calories and best just go for the pizza and spend the calories on a few slices. read more

Always love Rosati's pizza. Can be greasy but it is enjoyable with their breadsticks. Wings are also really good i recommend their bbq sauce ones. Service always is nice and outgoing. Ambiance is nice only downside is no tables or place to eat. read more

Got carry out from here on a Thursday night. It only took 35 mins for an excellent deep dish pizza with pepperoni and Canadian bacon. The food was ready when they said it would be and the pizza was delicious :) The staff at the counter and who took our order were friendly and efficient. Only downside is there is no option for seating. Will definitely be back! read more

Me , my family in the area and neighbors are long time customers of this location in Woodridge,IL. Last time I had placed an order I had ordered an appetizer with my pizza , but the kitchen staff had made the wrong appetizer and when I called they told me I could receive a credit on my account for next time or I could have the appetizer I wanted delivered at that time. I chose to have the credit, and 3 days later ,today, I placed an order online for a pizza . I had used a loyalty coupon for 10 bucks off , so when I called the store to just have them add mushrooms to my order since I had a credit ,I could only apply it l by calling from my number. The lady on the phone told me she would add that and my items would be here within the hour. When my pizza came the driver handed me a pizza but no mushrooms and I asked if they had remembered to add them to my order. He said there were no mushrooms on the order so I explained to him my conversation with the lady and handed him cash, he asked if I wanted change and I said no it's fine , he said he would go grab those and be right back. I'm only 4 minutes from the store. So 5 minutes after he leaves I get a call from the store and the lady said I didn't understand how the credits work and she had taken the cost of the mushrooms off my bill. So when I looked I had gotten the credit, but I didn't know and handed the driver the amount I was originally given plus a 6 dollar tip. So he would have gotten a 14 dollar tip for a 6 dollar order , 5 dollars of that order for the delivery fee. 19 bucks together. She said if I want my appetizer it's going to be over an hour wait. So I'm here, in my garage, waiting for my appetizer while my pizza is just sitting inside because it's 45 degrees out here. Why would I have it out here and let it get cold and no one wants cold food. Hopefully myborder comes soon, I've been outside waiting for 35 minutes now.i don't think I'll order from here ever again, for me my family or any neighborhood football parties. They really put people last. The tip I had given the driver even if you included my discount was 25%. read more

Best Chicago deep dish ever. Takes about 40 mins to bake so keep that in mind but it's so worth it! Chunky tomato sauce on top of a thick crust, toppings, and lots of cheese. We got sides of marinara and it was also delicious. So thick 1 piece is plenty! read more

Rosati's Pizza - Pizza Near Me - Woodridge, Illinois

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Pizza is very good but I'm disappointed with the service. I went in to pick up my pizza and the staff was not very friendly! I'm also disappointed that they took away the 50% off coupons on the box. Looks like I'll be going to other pizzeria's from now on! read more

Outside of Friday nights I feel like the delivery is always early than what the app shows so I like that. Food is always hot, seasoned well can't find any reason not to suggest this spot. read more

I never liked Rosati's until I moved to Woodridge, This is the best Rosati's location. The pizza, wings, everything, even the ranch is so much better than the one down the road. Also the service is great. read more

Ordered a 12' deep dish 6 wings and a small ceaser salad and got the free cinnamon sticks. Girl who took my read back to me the order. When my food arrived they sent me a 12' thin crust instead of the ceaser. I called back and mentioned I ordered the ceaser instead. They offered to send over the salad and refund the money for the thin crust. I thought it would be foolish to just send over something that small. I hope I get my refund. Along with the first disappointment, the reason for giving one star is that I found a short hair under the cheese when eating the deep dish and the pizza was not that great. Will never order from here again. The Chicago locations are way better. read more

Delicious! I could eat the pizza and wings everyday of the week! I only ever had the regular crust but that's my personal favorite.

Rosati's pizza never disappoints me. I never get tired of their thin crusts. I like that they always have different special deals. Dough nuggets are a must-try. read more

Rosati's Pizza - Thin crust pizza! - Pizza Near Me - Woodridge, Illinois

solid good pizza place. ill admit, I'm a creator of habit with deep dish and thin crust so ordering a new place is risky. we also make great pizza at home so ordering out has a higher standard. fried mushroom app, chicken parm dinner and thin crust with sausage, onion, garlic and basil. mushrooms. yassss. husband doesn't eat them so ordering them is risky if i don't eat them all. there's like 5 left..... chicken parm dinner is good. not fantastic but very good for delivery. giant portion. pizza is good. toppings were good and plentiful. crust was thin and crisp. delivery was standard for Friday night. we'll be back..... or they'll be back delivering :) read more

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I love Rosati's . They always make a good pizza. Will never get sick of them and that's saying a lot in an area jammed with good pizza.

So, I hear all locations aren't exactly the same. I ordered delivery directly from Rosati's (Woodridge location) and received a 10% discount for my first online order. Woot! From the time I ordered, the pizza was on my front door step in 45 minutes. Perfect pub style pie, fresh veggie toppings and meat (sausage was superb). You can taste the yeast and the sauce wasn't generic tasting. IYKYK! I'll be ordering frequently from Rosati's from now on! read more

Best pizza in the area for sure, hard to believe it's a chain with the quality they produce. Slices are huge!

We were first served Rosati's at a party and realized there was one located very near our home. Keep in mind, this is pick-up and delivery ONLY. Their thin crust is much more substantial than other places, however, I ordered the double dough to give it a try. Soooooooooooo glad I had read the other reviews. I am not a thin crust pizza person and found this double dough just perfect. It is not stuffed so it does not take several days to prepare. The crust on both the thin crust and the double dough was not crispy, just nice and chewy. The cheese was generous and made separating the pieces classic pizza behavior. I also appreciated that both pizzas were boxed. I could never figure out at another pizza place how they decide whether to box the pizza or put it in paper. (Size is not the determining factor). Paper does not keep it as warm and often ends up in contact with the pizza which is just plain yucky. Of course there are other selections besides pizza and they are open for lunch. Be sure to check for coupons online. read more

Undercooked and overpriced. It was the first time ordering and will be the last. I ordered pepperoni and sausage. Had to reheat pizza when I brought it home 5 minutes later. Extremely disappointed. Too many other good pizza places at a better price. read more

I ordered a pizza today for my staff at around 11:30am to be delivered at 2pm. I went for the double dough cheese pizza with pepperoni and half sausage. To my surprised the pizza arrived exactly at 2pm and to what it seemed freshly made. This pizza was out of this world! It had some sections where the pepperoni and sausage were a bit crispy but not hard just perfect. I ordered a large pizza and within a minute of arrival it was gone between 4 of us women. They all loved how delicious it was. I think we found our favorite perfect pizza place for work special events. read more

Always awesome, our standard goto for pizza perfection. You can't go wrong with anything here, pizza, wings, the chief!!

The best pizza and desert. They also came early and the food was so fresh and hot. Even had left overs for the next day. Made fresh and with real ingredients. read more

Rosati's Pizza - Pizza Near Me - Woodridge, Illinois

I had ordered This pizza the other night for a party at my house and I would definitely come back to this location again, The pizza was delivered on time and was as good as advertised! read more

I wish I can give them zero stars!!! I've ordered from this location 2 times and each time I've had a problem! The first time they delivered my order to the wrong address( I have no idea where) then the driver said he got pulled over delivering the order (which the girl At Rosati's said he delivered to the wrong address). The first time it took 3 hours to get my order! The second time was today. The delivery driver dropped my order in the ground before ringing the doorbell (which I saw) and my pizza was all messed up. He didn't even tell me that it was dropped. I had guests over and it was really embarrassing to open this pizza up!! I normally order from the Bolingbrook location and never had a problem. I will never order from here again!! read more

Rosati's Pizza - Pizza Near Me - Woodridge, Illinois

I have been ordering from this Rosati's since it opened. The service has been mostly OK. But when it hasn't I have called to let them know when something has been missing or not made correctly etc. etc. last night I ordered cheese ravioli a side of meatballs, breadsticks, and a chop salad. After getting home and opening up my order the meatballs were missing. I was told my only option was to come back and get the meatballs and I would not get credited back to my amount of the meatballs if I decided not to pick them up. I was told I was a habitual complainer since 2017. Since 2017 I've been going to their location regularly!!!! This was all told to me by the manager!!! Horrible horrible customer service!!! What is wrong with people??? read more