great store - they deliver promptly and the food is always great. Spaghetti is both good portion and great sauce. Pizza is great also Rob H. read more

Ordered the cheesy beef, dipped and cut in half. Ordered a side of fries as well. $3.50 for salt with a side of fries if you know what I mean. The beef was definitely not authentic, extra salty. If I return, it definitely won't be for this. Ordered online, was ready when I got there. Quick and easy, store was clean. Service was just fine. read more

Rosati's Pizza - Pizza Near Me - Buffalo Grove, Illinois

New owners definately have changed things. The sauce, the portions, the salads, the appetizers all do not taste like the authetic pizza, pasta salads and appetizers I have been ordering here for the past 15 years. Also, the prices have increased dramatically. Heard good things about the Lake Zurich location so ordering there now. read more

Thx for promo! Pizza was very very good. Cooked to perfection. Delicious! Ordered in advance. Pizza pipping hot. Definitely recommend read more

We have been ordering Pizza from here for over 20 years. Recently there has been new ownership and the last 2times the Pizza was terrible. The dough, the sauce the cheese none of it tastes like what used to be . I don't know if the new ownership is cutting corners and not ordering what the franchise calls for but it is definitely not what Rosati's pizza tastes like. We have taken our business to the location in Lake Zurich. read more

Horrendous customer service. Misrepresentation of deals, cancelling an order without honoring written promotion. Never seen a business run like this. read more

Five Stars - Best Slices I've Had in a While! Rosatis really surprised me in the best way. The crust was perfectly crisp, the sauce had that rich, tangy flavor you can only get from fresh ingredients, and the cheese? Melted to perfection. You can tell they care about their pizza here. It's been a while since I've had a slice this good. Definitely my new go-to spot when I'm craving something classic and delicious. read more

Multiple Service Failures and Corporate Deflection - Avoid This Location What Happened (July 18, 2025): Visited based on a promotional postcard advertising Italian Beef combo for $9.99. What should have been a simple lunch turned into a catalog of problems: Service Issues: * Told 6-minute wait, actually waited 24 minutes * Missing cutlery (only 1 set for 2 meals) * Missing condiments (sweet peppers, Giardiniera) * Overcharged $1.00 despite clear posted pricing Product Quality: * Italian beef sandwich had only 2.8 oz of meat vs. the 7.0 oz indicated by Rosati's own nutrition facts [../nutrition/ * Fries were over-salted Staff Response: When I called about the overcharge, "Karen" gave contradictory excuses, then dismissively said "It is only a dollar. Come by and I will give it to you", showing zero respect for customers' time. Corporate Response: After sending a detailed complaint to corporate, received a generic brush-off stating they "may address the situation" with the franchisee. No commitment to actual resolution, just corporate speak for "not our problem." Franchisee Follow-up: ZERO. Despite corporate's claim they would contact the owner, we never heard from anyone at the store level. Not even a phone call. The Real Issue: This isn't just about one bad meal - it's about a franchise that: * Advertises one thing, delivers another * Overcharges customers * Provides dismissive customer service * Operates with corporate's backing that deflects responsibility Bottom Line: When both the local store AND corporate show they don't care about customer experience, that tells you everything. Save your money and go literally anywhere else. Update: Still waiting for any meaningful response from either the store or corporate. Their silence speaks volumes. read more

I ordered pizza from RosatisPizzaBuffaloGrove.com for an evening delivery. Rosati's delivered the pizza immediately, hours before the scheduled time. I called to ask for a refund, or to have fresh pizzas re-delivered at the appropriate time, and was given the runaround. The woman on the phone at Rosati's Buffalo Grove was incredibly rude, explaining to me that this was somehow MY fault that they read the order incorrectly. They had me call a company called Slice, who handled the online order. I called Slice, sat on hold for 20 minutes, and was told that the restaurant would NOT authorize them to refund the money. I'm out $64 and have a bunch of pizzas that will be cold and crappy by the time guests arrive in 2.5 hours. Apparently this company Slice has purchased the "rosatispizzabuffalogrove.com" domain, and is intercepting online orders for Rosatis. The actual restaurant will take no responsibility for delivering my pizzas 3 hours early. No new pies, no refund, no nothing. Just a smug shrug and a "not our problem." That's a great way to lose customers for your location and every other Rosati's location. This is a garbage pizza shop, and I look forward to cheering when they go out of business. read more

Been ordering for years. could not find coupons anywhere. Called they said no more coupons for delivery. I said bye I will order somewhere else that has coupons. read more

Been a long time customer since moving to Buffalo Grove 21 yrs ago. My son was in town and we ordered for the game. When I picked up I had a simple ask, asked for an empty small pizza box so my son could take leftovers back to his dorm "no no we can't" then do you have a carryout container Styrofoam or something. Same answer. I manged a pizza restaurant in the city for many yrs and I know this is a SIMPLE ASK! read more

This location is run by a very nice guy Paul, he helped me order their new vegan option now that they are carrying vegan cheese! I ordered a double dough vegan pizza with basil, spinach, olives, and jalapeños and it was AMAZING!! Would definitely get it again and I hope the other Rosati's locations start carrying vegan options as well. read more

Rosati's Pizza - Vegan double dough cheese pizza with jalapeños, olives, basil, and spinach, sooo good! - Pizza Near Me - Buffalo Grove, Illinois

Both food and especially delivery were horrible. The pizza crust was very undercooked and the delivery guy, JORGE, was the most angry unfriendly man I ever met. He gave me 2 receipts to sign, I did and then asked him which one was his and he tried to hand me his phone to sign on, when I refused to take his phone he got almost violent, stormed off without taking any receipts or his cash tip. I slammed my door and immediately called management, KAREN, who apologized and said she would address this. Never ordering from them again. read more

Growing up this was my favorite pizza place for thin crust pizza. As an adult it still absolutely is my favorite. I wish at some point that they add a vegan pizza option with vegan cheese but for now even if I almost went fully vegan I'd still ruin that for this pizza it is that good! They add oregano which is delicious and the sauce is just so flavorful. The cheese is the perfect texture. It is just the perfect ideal pizza I even am perfectly fine with plain cheese. I love the little square slices. They are fun and not overwhelming. When my family has gotten this pizza we have to contain ourselves or we will devour it in 5 minutes no joke. At some point they had altered their recipe and it wasn't quite as good. I think the oregano was missing. For the last few years it has been consistently exactly the way it was when I was a child. Perfect! read more

I ordered delivery and was not contacted when my pizza arrived. When I brought the pizza inside, my boyfriend opened the box and a mouse was sitting in the middle of the pizza and jumped out in my living room. We called the restaurant, using the number on the menu we received and were told that we had the wrong number and that he was going to call the police on us, without asking any additional information or making any attempt to rectify the situation. I received no refund for a pizza that we were unable to eat. We were then faced with having a mouse in our living room the night before we were hosting a Labor Day party, forcing us to spend our night trying to catch the mouse. It was an unfortunate situation that was handled very poorly! read more

Rosati's Pizza - The mouse in our pizza - Pizza Near Me - Buffalo Grove, Illinois

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I have never been more frustrated with a restaurant before in my entire life. We ordered from Grubhub before, they messed it up and it was delivered late. Gave them the benefit of the doubt and tried again. Order canceled. Gave it a couple months, just ordered again. Waited an hour and a half and nothing. Chatted Grubhub, they say the order is on the way... called, and welp, the restaurant says the order doesn't exist in their system. Ummm what? Avoid this place at all costs. read more

stay away from their "fried" items. I ordered buffalo wings and onion rings and they were cooked in the pizza oven. imagine thinking you're going to get crispy buffalo wings and you end up getting roasted moist chicken skin. the onion rings were also oven baked...nice and soggy like I like them said no one. I rated two stars instead of 1 because the combo beef was okay. read more

I have a Love/Hate with this location. First, let me start off by saying that I LOVE Rosati's pizza. Their pizza is usually pretty consistent across locations. I absolutely love the cheese they use, and their thin crust is perfect. Muah, bravo -bravo. My problem with this location is two things: 1) This location in particular doesn't seem to have a deep-fryer. So things like say, FRENCH FRIES that are supposed to be deep-fried, are not! So they get to your house in the form of little rock-like missiles that are completely inedible. Disgusting. Now, I'm guessing that anything else that is supposed to be fried also has that general problem - not tasting the way it was meant to because these items are expected to be fried. 2) The customer service here is usually borderlines horrible. There's usually a couple young guys working in the back, a couple delivery drivers hanging out, and a teenage phone-girl or two. None of them are very welcoming, friendly or well-mannered. One even went so far as to ARGUE with me when I called back because my order was wrong. Since that, I haven't ordered in probably a year. But these are the type of people who would mess with your food if you piss them off, so I'm super-friendly whenever I go in regardless of any thoughts I'm thinking :) BUT, regardless of my qualms above.... here's the thing: they have some GREAT food. Their pizza I've already told you about, but their Italian Beefs are OMG good. In my book, they top any other famous chicago-land "italian beef joints" (i.e. Buona or Portillo's). They've got great beef, get it on garlic bread, and WOWSERS!!! You've got yourself a party in your mouth. So, although this place annoys me, I am giving-up my year long hiatus from this place because I'm downright craving one of their Italian beefs on garlic bread (with mozzarella of course). read more

I love this place. We order at least once a week as it's the best pizza within miles.

This is my favorite place . With the current Cordova virus epidemic It's hard to know where to go and feel like you are getting treated fairly, clean, and not price gouged. I've found this location to have all three qualities. The best quality overall besides the deliciousness is the friendliness. Everyone is happy to see you. They remember your name as well. I'm very happy to support a local restaurant like this one in such turbulent times. read more

Amazing Pizza and it was delivered hot and earlier than expected. Rosati's is the best!

We just ordered from here and the pizza was AWESOME!! It arrived fasted than they quoted, piping hot and absolutely delicious!! HIGHLY RECOMMEND!! We just ordered a thin crust with sausage and it was phenomenal!!! Will be definitely ordering this often!!! The crust was perfect. A perfect balance between cheese and sauce and the sausage was out of this world tasty!!! BEYOND SATISFIED!!! read more

Best pizza in buffalo grove! Under new ownership for several months now - the owner Paul is a great guy - loves his customer and delivers outstanding food - I ordered a thin crust sausage and mushroom pizza and a side of wings - both melted in my mouth and very very fresh - support Paul he highly deserves it - you won't be disappointed! read more

I love this Rosati's! Their staff is so friendly and they are very aware and helpful of allergen information. Every time I go in, my food is wonderful and they greet me with a smile, knowing my name. They treat their customers incredibly and are always so kind. My order is always correct and done quickly. read more

Ordered from here for take-out tonight. Their menu is online so I checked that out prior to calling. Ordered a make-your-own pizza, wings and a Italian beef (cheese) and fries - cook time was about 30 minutes so not bad. Total meal was about $40 so a bit pricey. I think it is worth paying a little bit more since the quality is a lot better than say, dominoes or other similar places. We received it hot and the beef sandwich was huge!!! Lots of mozzarella cheese which I enjoyed. I also got hot peppers but in my opinion they only used a little. I supplemented with some from home. Their fries were amazing. Thick cut and crunchy, I didn't even need ketchup with them. My boyfriend had a make-your-own pizza and he liked it, except the cheese kept sliding off so he had to eat it with a fork/knife instead of by hand. Definitely will order from here again - food was good, cook time was fast, no issues with pick up. read more

I had lunch catered by them last month and just picked up a family sized pan of Penne Chicken Alfredo yesterday. Very pleased by Benny and team. These guys work hard. This no nonsense Rosati's gives you great food, on time, and at a great price! read more

After getting more Rosati's mailers than I care to count I decided to give the Buffalo Grove location a try. The guy who took the order could have been friendlier, the delivery person almost forgot my drinks. Had I not asked her about them they would have stayed in her car and the pizza was just OK. In the future the mailers are going straight into the recycling bin. There are too many options in the area to pay for ok pizza and ok service. read more

I have lunch here about 1-2 times a month (sometimes more). Their pizza is really good. I like the sausage and pepperoni thin pizza. I've also tried the double dough, but not a big fan of too much dough on my pizza. I tried as a coworker absolutely loves it. I do, however, love their house salad with grilled chicken and balsamic dressing!! The chicken is perfectly seasoned and the balsamic is the best I've had. And the guys that work are nice and polite. :) read more

Love the lunch slices. We always order Rosatis for our kids' birthday parties. They have a pizza so big it barely fit in my front seat!

Visiting from out of town and thought I'd give Rosati's a try. Hungry and tired so ordered delivery. Phone guy just short of rude, customer service lacking. The delivery person was FAST and friendly! Food quality average at best. Baked Mostaccioli was average Chicken Wings just barely average Both came in aluminum containers No utensils, no napkins, stuff you might need calling from a HOTEL read more

What a disaster and I didn't even get an apology. I placed an order online tonight at 7:35pm and was given an approximate pickup time of 8pm for one pizza and an order of cheese sticks. I arrived at 7:57 and was told it would be another 10 minutes. I received my food at 8:10 (without an apology) and discovered 10 minutes later that the pizza was undercooked, edible, but undercooked (neither the cheese or the crust had been allowed to brown). read more

Great authentic taste. Thin crust with cheese and sausage is my go to. Took about 30 minutes. I guess each store is independent because some offer better deals than others (hence the 3 stars). This location did not offer any specials, but since I was close to this location, I thought I would order here. I've tried the Deerfield location and they are a better value same great pizza, so for a few more miles I guess I will go to Deerfield. read more

Going to Rosati's since late 70's as the hole in the wall on Busse Rd. Mt. P. this one reminds me of the old Mt. Prospect pizza.

I've been eating Rosati's pizza for literally 20 years: Woodridge, Woodstock, Cary, Palatine and now this location. This is hands-down the best tasting of them ALL!!! Make no mistake, it may be a chain but there IS a difference, you - want - this - one!!! read more

I have been ordering from this Rosatis for seven years and the last two times they have screwed the order up. A few weeks ago they left out part of my order. I called back and they noted in my account that I was owed the missing item that had been paid for. Fast forward to tonight. I called and placed an order for our dinner and asked for the missing item (side of meatballs) to be included. When the order arrived the Meatballs again were not included. I called back and asked for the missing item to be delivered. Waited another hour and the dropped off a container with 2 Meatballs with no gravy or marina on them. 3 times they screwed the order up and when I asked to speak with the manager he was very pissy with me and didn't care that they screwed things up. I will have to re think which rosati's I give future business to. I spend 30 to 40 dollars, tip 15 to 20 percent each time I do business with them which is at least 1 or 2 times a month. read more

I ordered a delivery from this restaurant and it came really quickly and hot. There pizza is amazing and the garlic bites are scrumptious, if I could I would give this place a 10 star rating. I recommend this place to everyone who wants a relaxing night to themselves and food or if you have a party either way this is a great place to order. read more

Must be something wrong tonight. Crust was chewy, like raw dough & did not taste like a Rosati's pizza. This was my first time at this location, so perhaps this is how this facility makes their 'za. Tried eating leftovers - no go. Usually pizza is great as a leftover, this stuff - no way. Will stick with the Lake Zurich store. read more

Ordered pizza takeout from Rosati's. For some reason, I placed the order for a different store, down the road. So when I reached the store to pick up the order, and it's not there. Couldn't figure where the order went. I didn't bring any money I already paid it online. They offered to bake a pizza soon and with give it without any cash. He said I can pay it tomorrow or day after. That was a very nice gesture. Thank you. read more

Their pizza is some the best I've ever had. The non-pizza entrees are disgusting. Make this place "pizza only". read more

I was hoping their food didn't taste as disgusting as it looked. Unfortunately I was wrong. Horrible customer service to boot! Don't waste your time here. read more