My friend and I added our names to the song list, as told to do by the DJ. She should have just…read moresaid she was never going to call us--we would have left then. It was ridiculous. We waited for hours, and we watched her call the same people again and again and again. Some of them singing 4-5 times while we were waiting. Very unprofessional DJ. We will never go back there. She even went and sang with some of the regulars during their songs.

Amazing!!! highly recommend and will definitely be back! The food is phenomenal!! Service was…read moreamazing. I can't say enough good things thank you so much Zen bar!

I went and signed up to do Karaoke with a friend and was super excited, waited two hours while…read moresupporting everyone performing and notice that people that came after us performed before us. Then closing came and they decided to let someone perform that already performed even though we had waited two hours and never got to perform once, and when I said that to her , her excuse was that it was a good song even though she literally said our song was a great song choice when I gave it to her! The place is small and I already struggle with the anxiety of being in a tight space with people so it was such a disappointment to patiently wait for nothing. Definitely won't be going back and don't think it's worth the trip there. Coming in or leaving you'd be bombarded with clouds of cigarette smoke because of the people that smoke right in the front, which is something I personally don't enjoy, and, besides the truck outside that always seems to be closed, there are no food options. A couple of alternatives are TD or Atlas bar in Chicopee.

It's just a very strange crowd and very noisy not a relaxing atmosphere u might enjoy having a…read moredrink there during the day and not nights if ur just looking to chill

This is the perfect dive bar. Why? Because it is unassuming, clean, and friendly. The people are…read moregreat and the food satiating. We also had the opportunity to watch some first rate pool players. So when I say dive bar please don't be intimidated. This is a new neighborhood bar, it may not be fancy but is is very welcoming.

OK, so the bartender was enormously friendly. It's an awesome local joint to drink beer and play…read morepool. But I can't give you five stars if you're cooking food in the microwave and toaster behind the bar. You've got a full menu. Are you going to really microwave a chicken Parm sandwich behind the bar for everyone to see? Do a daily special and rock it. Don't serve the same shit you can get at a gas station.

I don't typically leave reviews, but I felt compelled to share my experience. I'll start with the…read moreone positive: the facility itself was clean. Unfortunately, everything else about the visit was disappointing. My husband and I came here to celebrate my birthday, and it was also our first time visiting since recently moving to Massachusetts. When we arrived around 10:30 PM, we went to purchase tokens for the arcade games. At that time, we were told we should buy all the tokens we wanted immediately because token service would be closing in about 20 minutes. This seemed unusual considering the business advertises closing at 2:00 AM. I mentioned that we could simply use the self-service machines later if needed, but we were told those might also be shut down soon due to being short staffed. We then decided we would just get drinks and bowl instead, but we were informed that the bartender would also be leaving shortly. When I said we would just order drinks right away, we were then told the bartender was currently on break. At this point, I was confused and frustrated because we had called the business only a couple of minutes before arriving and were not told that services would be shutting down early. We had specifically planned our evening based on the posted hours. Another staff member kindly offered to sell us bottled drinks but explained he could not make cocktails until the bartender returned. While purchasing those drinks, we were also told that lane purchases would be closing soon due to the same staffing issue. At that point, we decided to just pay for two games of bowling and end the night early since it seemed like multiple services were shutting down. After we started bowling, the bartender returned from break. When I finished my drink and went to the bar to order a mixed drink, I stood there waiting for some time. The bartender made eye contact with me, but then proceeded to serve another guest who had just walked up after me. I found this frustrating and ultimately decided not to order anything further. I understand that staffing shortages happen and that employees can have difficult shifts. However, the lack of communication about services closing early and the overall experience made what was meant to be a special birthday outing very disappointing--especially as a first experience at this establishment. I hope this was an isolated situation, but based on this visit, I unfortunately would not recommend it.

I don't understand how this place has such bad reviews! If youre in the area I would definitely…read morerecommend coming! The games were amazing quality and very clean. The staff were also amazing. They also had my favorite game Project Diva!! I'll definitely be coming again!!!

5 stars, no question. I had the pleasure of working with Don recently for a private event and his…read moreprofessionalism is unmatched. He's super friendly, high energy, and personable! I let him know the theme of our event and he immediately had ideas and concepts to make it even more fun for guests. He went by the venue the day before the event too, to make sure he was set for day of. There were four microphones available and I specifically liked that you could add yourself to the queue via QR code. Song books are so outdated lol. Thanks again, Don for adding such a fun element to the event. A great Yelp find!

I am a 70+ "sen-ager" who recently discovered Karaoke. Went to Hard Hat on Thurs. Don had a…read morefill-in. My friend and I had a blast. We each sang solo, and did a duet and then I ended up singing with 2 others. The crowd was under 30. We somehow fit in and will be heading back again.

Good interesting food…read more Well I was up in the area for work and a buddy wanted to give the place a try. I had never had Ecuadoran food before. I had Camarones plancha which was shrimp with rice. Very good. My buddy had bandeja paisa. This had chicken, sausage, plantain, beef, rice, and beans. This was excellent. They finished off the meal by giving you a gelatin with whip cream on top. Couldn't place the flavor. Something like a peach or apple. Also very good and I'm not t gelatin fan. Service was good and food portion was very good. We were the only ones there that English was our native language. Everyone was friendly.

Good Ecuadorian food. Great to have lunch at. Try tripas and mote con chicharron. Awesome cazuela…read morede pescado. They don't accept credit cards though. Service is a little slow. :)

The food is amazing (deff the wings) service is second to none and atmosphere is perfect for a…read morehometown bar!

As my previous reviews indicate, my sons and I are on the hunt for the best hidden gem wings in the…read morestate. Our travels took us to The Groggy Frog and we were thrilled we took the hour drive in the snow. Service: Prompt, Authentic, Laid Back - no corporate pieces of flare (thank goodness). Atmosphere: you had me at hello. Dive bar, watering hole, where everyone goes vibe. Small. Unique. They definitely do not make them like this anymore. Great music and bar noise. Rustic wood. High tops all around. Fantastic. The wings: so far the best hidden gem we have found. Way better than others in Southington I have previously visited and reviewed. Tons of flavors. They also offer wings in 5's, so, if you're like us and want to try a few sauces - you're in a great position until you find your go-to's. We ordered: hot buffalo, buffalo blue, chipotle honey horseradish, teriyaki wasabi, and an order of their fried shrimp tossed in hot buffalo. All hot, crispy, excellent. While all the sauces were good, the hot buffalo and chipotle honey horseradish make the cut for our next visit. We can't wait to be back and try 3-4 other sauces with the 2 we've fallen in love with. Note: I love the blue cheese dressing at places as much as the wings. I have noticed the wing places in Southington serve a thicker (almost spreadable) homemade blue cheese. It was excellent. But because of its thickness, we went through a lot. And, as you may read in my other reviews, I hate the 2oz soufflé cups in a wing place. 4oz minimum please. Only thing I've learned to do better next time - ask for tons of extra napkins. I prefer when they're either stored on the table, or better, have paper towel rolls on the tables at the elite wing joints.