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    Roper St. Francis Physicians Partners

    2.3 (7 reviews)
    Closed 8:00 am - 1:00 pm
    Updated a few days ago

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    Palmetto Primary Care Physicians

    Palmetto Primary Care Physicians

    2.5(13 reviews)
    2.1 mi

    If I could give this practice a 0 star review I would…read more I was a patient at the james island branch of palmetto primary. I would not recommend this practice for any amount of money in the world. I was told that per the American medical Association. I had to see my primary care physician every three months. Turns out that was a LIE. It was company policy not the American medical Association's policy. Turns out they lie about a lot!!!!! I'm furious!!!!! I was also told that I could do telehealth appointments once I moved out of state. When I signed on for my last telehealth visit, the office had no problem taking my payment. About an hour before my appointment was supposed to start I received a phone call from the office saying that the doctor could no longer treat me because I lived out of state. I ended up having to call the office manager and pitch a fit because they were gonna keep my money for the appointment even though it was their fault for not informing me that they could no longer see me. When I asked how long this policy had been in place the receptionist told me they'd known they couldn't see out of state patients for 2 months before my appointment!!!! Do not trust this practice do not trust the doctors that run this practice. They are all about the money and could honestly care less about the patient. What an incredible disappointment.

    Mount Pleasant Location: I would give this office zero stars…read moreif it'd let me. I had an extremely frustrating experience with this office and would strongly caution others. I originally came in for a routine physical, which should have been fully covered by my insurance. Instead, I was billed for standard services like bloodwork. It took SIX MONTHS of repeated calls and back-and-forth to get this addressed. Every time you call, you're routed to a call center, which makes resolving anything even more difficult. After reading other reviews, it seems like this is a common issue here. On top of that, basic accuracy seems to be a problem. I'm 5'10" and fully grown, yet they initially recorded me as 6'1". When I questioned it, my chart was later updated to 5'6" -- which is wildly inaccurate and concerning. The most frustrating part: I specifically went in last fall to establish care and ensure continuity for a prescription after moving from NC. I clearly explained that I didn't need a refill at that time since my previous doctor had just sent one in. I was told that was fine and that I could simply call when I needed a refill. When I called today, they refused to fill it and said I'd need to come in for another appointment and pay again -- completely contradicting what I was previously told. Overall, this office is disorganized, inconsistent, and incredibly frustrating to deal with. I would AVOID AT ALL COSTS.

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    Sloan Helen E MD

    Sloan Helen E MD

    5.0(1 review)
    2.2 miNorth Central

    Last night I met with Dr Helen Sloan and her office manager (aka: hubby) Mr Andy to get my medical…read moreimmigration forms done. Dr Helen is one of the FEW medical doctors in Charleston and surrounding area who are UCIS approved, let alone as experienced as they are. What an absolutely delightful couple of humans. They were so thorough with everything. They explained the process, did up the official forms and were so good with me and their other patients. They had their ducks in a row as far as knowing what needs to be done and educating their patients with what not to do. VERY IMPORTANT because the immigration process is so intimidating and complicated. Their office is located downtown so I was a bit worried about parking. However, they own the parking lot and building across the street so I was able to park for free. Their office is located in a very old building but the way they are set up works really well. Clean and organized in a tiny space. Mr Andy is totally on top of the latest requirements for UCIS and easily navigated and answered all my questions about the form. When they send you to the nearby hospital for bloodwork (included in their fee), they give you 2 maps and verbal directions on how to get there, where to park and the hours of operation at the hospital. They really want to make sure that their patients get there and have no worries. Such a personal touch!! Their fee is the same as 2 other doctors I called: $189. They do give a slight discount when a patient is paying cash (vs paying with credit card). They took the TIME to chat with me, get to know me, share with me about their own history and life's journey. That is so rare for medical doctors to do these days. I highly recommend calling them first.

    Roper St. Francis Physicians Partners - familydr - Updated May 2026

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