I've been a member of Access Healthcare since 2022, and I truly can't say enough wonderful things about this practice. Every time I walk into the office, I'm greeted by the friendliest, most personable staff. Everyone knows your name, and I always leave in the best mood. The level of care Access Healthcare provides is genuinely unmatched, and Katlyn truly cares about her patients. I've never trusted a medical professional more than I trust her, and I feel incredibly fortunate to be a patient here! read more

I was on spring break with my son and his girlfriend when his girlfriend got a terrible case of food poisoning. We were all a bit frantic after a long night of her vomiting and more, I was able to call and schedule an appointment that morning and the person I spoke to was so kind and reassuring. His girlfriend could hardly walk because she was so sick. They went above and beyond to take care of her and deal with our anxiety of worrying about his girlfriend and finding our way there. They don't deal with insurance because they are a small practice, but give you everything you need to file with your insurance company. I was actually shocked that the bill was only $300! We saved hours by not going to the emergency room, got better treatment and just felt very grateful to find this place. read more

My daughter had flu like symptoms and we were able to see Andrea the next morning at 10:00am. She was so nice and we tested positive for Flu A. She sent our prescriptions to the nearest pharmacy and my daughter was on the way to recovery in 45 minutes. This is a very unique looking urget care facility and felt very inviting. Thank you Andrea for helping some visitors to Charleston. read more

I absolutely recommend this place! I was visiting and had pneumonia accompanied by muscle spasms. Dr. Echard's bedside manner and expertise is top notch! I was in and out for over an hour and I started feeling better almost right away. read more

This is the best urgent care I have ever been to in my life. I love it here. The ambiance of the office really soothes you when you aren't feeling well. Colin was incredibly kind and informative. Hopefully I don't get sick again soon, but if I do I know where I'm heading- here. read more

Ever wish you could have the undivided attention of your physician? Access Healthcare provides little to no wait time and gives individual care to each one of their patients. Concierge medicine is not new and I'd rather pay for this level of service anytime then wait 2 hours in a waiting room. They even have a package where you can text the doctor personally! Now that's serious service. From injuries to the flu they handle it all. Chris is one the best NP I've ever met and she cares for her patients. read more

Access Healthcare - Family Practice Near Me - Charleston, South Carolina

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Great and Prompt service. NP Katie was very personable and knowledgeable.... I would most definitely recommend! (I drove to them from Mount Pleasanst and it paid off ) read more

While on vacation during an abnormal winter stom in Charleston, I started to feel ill and was also in need to some prescriptions since I only packed for the trip, not planning on having flights cancelled for 2 days. I found access healthcare urgent care searching on yelp, and am I glad I did! Dr Dave and his team were phenomenal! We made an appointment and it went well. He got me everything I needed for my cold and my prescriptions. I wish Dr. Dave was in LA! read more

Access Healthcare - Family Practice Near Me - Charleston, South Carolina

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Thank You Dr. Dave for seeing our daughter after hours , so quickly, we are out of town from buffalo on vacation, BEST care ever, Kind, friendly, exceptional service!!, Being stuck out of town without our daughters nebulizer,.. ugh, inhalers weren't cutting it and he came to the rescue! She is now peacefully sleeping, no hacking , no wheezing! She will be able to have a great birthday Wednesday, and a great rest of vacation!, Thank you Dr.Dave at Access medical care!! read more

Access Healthcare - Family Practice Near Me - Charleston, South Carolina

Just got hung up on by whoever answers their phones. Jesus. What a way to treat a customer. I think his name was Peter. I would never step foot into this kind of place. They obviously do not care about customers. read more

I was in town for 5 days a (3 day business meeting & 2 day tourist weekend add on the weekend before the meeting.) On Saturday night at 9pm I realized I had a probable UTI -Urinary Track Infection. Access was able to get me in the next morning, Sunday at 7:30am. A few minutes after my Saturday night called Access called me back and said if I'd prefer I could come in now as Dr David Albenberg was coming into the office anyway- would I like to come in now? Yes:) I was seen by the Dr in less than 15 minutes, and have a quick lab test then and a consult with the Dr A big Perk- I was able to get my medications at Access as well!!! read more

We were looking for an urgent care and ended up at Access Healthcare. Dr. Dave was great with our daughter and treated her immediately. We called first and Amber ( practice administrator) fit us in to be seen. The office space is not sterile. It is very comfortable and quite a swanky modern office. My daughter just added that it is very kid friendly. If we were local we would use this office as our family doctor without any hesitation. The office doesn't like anyone to wait-so call ahead if possible. read more

Access Healthcare - Check out the aquarium and the vintage doctor's bag. - Family Practice Near Me - Charleston, South Carolina

I can't recommend access healthcare primarily because of the staff not the Doctors. I give them 2 stars because of the doctors. I would give no stars if I could otherwise. Prescriptions: To get a refill requires repeated calls from the patient and requests by the pharmacy. They claim 72 hour turnaround. That is absolute nonsense. Two prescriptions request in person have yet to be filled 4 business days later. Referrals: It is like extracting teeth to get your referrals. I Recently had a procedure cancelled white in the waiting room because of this incredibly unprofessional people. I was forced to call my insurance company to get these clowns to process the referral. They proceeded to lie to the insurance company. I was on hold while the company called them. When the insurance rep came back to me she told me what they said. I advised her they lied, point by point. They also falsified the effective date of the referral. Calls being returned: Don't hold your breath. I think Moses has to come down of the mountain with a tablet instructing them to call back. If you are already stuck with them it is up to you. If you aren't run, don't walk away from this organization. read more

Went in for sternum pain, there's a sign outside that says walk ins welcome, their website and google says so as well. Sat there for 20 minutes with no acknowledgment, for a rude dark haired woman to walk out and proclaim that's not allowed and they have no time, (there was one other human in there waiting on her.) she had no care for the patient, and her people skills are lacking severely. All in all, there's ALOT of urgent cares in the area with kind suitable caring staff. Don't waste your time here. Website also says "practitioners who care" Guess they are all about false advertising. read more

"David? Can you hear me?" It was either an ear infection or a bunch of stubborn ear wax. We pulled into Charleston desperate for some basic Urgent Care help and Dr Dave at Access Healthcare was incredible. Expect to pay upfront and file with your insurance later. The service, ambiance, care is worth it. Great decor, in a beautiful house on Calhoun (parking in back). He offers free beverages while you wait for your honey to get checked out. Clean, neat old-timey medicine knick-knacks. Come here for help if you find yourself in Charleston! read more

I don't usually review healthcare, but my experience was extremely unprofessional. about two weeks ago, i had a sinus infection and began to react badly to my medicine. i was in extreme pain & could not keep fluids down, and wanted to be checked out in person and potentially tested before heading to my parent's house so I could see my primary care physician. I saw that this place was open 24 hours and took an uber in the pouring rain, only to be told I had to make an appointment and had to wait outside in a tent. when i say it was pouring, it was absolutely pouring, and quickly began flooding in said tent. this tent was also sketchy, there were used medical tests on the table which made me very uncomfortable. as it continued flooding, I kept calling the office to make an appointment and my call kept getting rejected. I walked back up to ask why, and apparently in that moment they had decided to close. What I really didn't appreciate is they left me in the pouring rain when I was clearly very sick and did not have a ride, and I was standing in a flooding tent for about 15 minutes. I understand they were just trying to be safe with Covid restrictions, but I felt that this was seriously unprofessional and I did not feel safe. Will be avoiding this place. I'd like to also mention I don't recall the nurse wearing a mask in general...I do not recommend this place in the slightest. this situation could have easily become an emergency situation if I wasn't able to have a ride, and I'm almost certain it worsened my condition. read more

I was in Charleston for the adoption hearing for my sister and her son. I threw my back out the night before and could barely walk. Access was a godsend!! Ginny told us to come right over and I was seen and treated so thoroughly and quickly. I wish there was a clinic like this back home in Chicago!!! Please consider branching out to the windy city! read more

While traveling to Charleston for vacation, I found myself in sudden need of medical care. I found the clinic through Google Maps and called at 5:45am from DC to schedule an appointment upon my 11:30 am arrival. I was pleasantly surprised to receive a return phone call at 5:50am from Dr Albenberg, who promptly scheduled an 11:30 appointment. I was checked in immediately upon my arrival. I was more than pleasantly surprised by the homey feel of the clinic, which is actually in a converted home. My vitals were checked within 5 minutes, I saw a doctor within 10 minutes, and was out the door within 20 minutes ... medications in hand. I had read that the clinic didn't provide insurance, but they offered me papers to submit to my insurance agency. Total bill, including meds, was $140. This is first rate healthcare at a very reasonable price. I highly recommend this Urgent Care facility. It truly is "urgent" care. Thank you to everyone who assisted me in making sure I was able to continue with my vacation. I am very grateful. read more

We are visiting from out of town and our 3yo tumbled and got a gash on her forehead. We were nearby, called, and they told us to come right over. We were in and out within 20 min (including checking in and gluing the wound shut). They were super nice. They don't process insurance, but gave us a super-bill to submit when we get home (it was about $130 for the visit/glue and an extra $100 for off hours urgent care charge- about 2 zeros less than our last er room vacation visit!). Hope we never have the need to go again, but it was as pleasant as a visit to an uc office could possible be. read more

Awesome experience while on vacation! Even available on Thanksgiving morning! Quick and through! Thank you thank you thank you read more

Still a patient, still a fan! Went yesterday due to seasonal allergies, Dr. Dave was professional and efficient as always. I turned down a complimentary flu shot, hope that was not a mistake... Big news they shared is that they are opening an urgent care right next to their convenient Calhoun St location. Much needed and smart:-) Thanks guys! read more

Dr Dave is unfamiliar with common medical problems. He grossly mis diagnosed me. I went in after having vertigo for over a month. I was very scared and in a panic because nothing was helping my vertigo after I had tried everything at home. The Dr was more concerned with talking about my anxiety around the issue than addressing the actual issue. He kept asking me what I thought was wrong!! My response was I had no idea that is why I was there. He then prescribed me prednisone, afrin and cbd oil, which is completely crazy. The nose spray and steroids made everything 1000x worse and apparently he has a reputation for messing up prescriptions. I went to another Dr that confirmed there was an pretty serious problem that he could have easily diagnosed and treated if he was well versed in common medical issues. The very nice girl that checked me in and took my vitals was more knowledgeable than the Dr and it was her first day there! Also, you are only supposed to Afrin (nose spray) for max 3 days, he told me take it for a week! And he didn't give me enough prednisone to taper off as you are supposed to when taking steroids. read more

They were amazing. Dr.Dave was very genuine and caring. Took care of me at 3am and called me the next day to make sure I was feeling better. Highly recommend this place for anyone under the weather! read more

I just got a rapid covid test done at access healthcare, and had the results back in 20 mins. My nurse Kaitlyn was great, she was incredibly helpful and did a great job. The guy Peter who answered the phone on the other hand, was rude and uninformative. So in other words, don't let Peter steer you away because the people actually working with you are nice and professional. read more

My visit to Access was by far, the best visit to Urgent Care I have EVER experienced! You treated my like I had been your patient for years. I was impressed with the time and attention you gave me to ensure I felt better. We walked in and were seen immediately. After being sick for several days, you were able to quickly diagnose and treat me. The DR sat with us the whole time, ensuring I was doing ok. I also appreciated that I didn't have to go somewhere else for the IV Meds and oral Meds, especially since we were on vacation. I left feeling much better than when I arrived. I was able to take the carriage ride and Ft. Sumter tour, and though I wasn't 100%, I made it through. To top it off, you called and checked on me once I was back home in MA; definitely unusual for any physician these days, especially one met on an Urgent Care visit. Thank you so much for your care and concern. Respectfully, Anne S & Don S, MA (You have my permission to use this.) read more

Five stars and a heartfelt thank you for the time and care I received at Access Healthcare while I was visiting recently in Charleston. I had an allergic reaction of unknown origin, Benadryl was not helpful, and Access Healthcare had just closed. I spoke to the after hour attendant and was prepared to go to the hospital's ER. Less than five minutes later, the operator called back and said the doctor woukd return to the office to see me. I so appreciated Dr. Albenberg's quick response. Not only was it late at night, but raining; he could have easily stayed home. A thank you also to his after hour service for contacting him. I was treated professionally and kindly and he even called the next day to check on me. I highly recommend David Albenberg, M.D. read more

I was here visiting and had the worst sore throat I knew had to be strep. Not only did I call and get an immediate appointment at 8 am, the clinic was a short walk away. The office is super cozy and chic and the doctor was fantastic. I received my prescriptions on he spot and was back home and on the mend by 8:30 am. I highly recommend not only for the convenience but also service and professionalism!! I've even told local friends to go here rather than waiting forever at a doctors office then waiting forever again for meds. Thanks so much! read more

I got a rapid test done and was able to schedule an appointment as well as receive my test results in a timely manner. This is the second experience I have had with them and both were equally positive. read more

Kelly took care of my son quickly, diagnosed ear infection and explained it perfectly. Got the meds and learned about IV clinics. Thx Kelly. Jack feels way better!!! read more

In Charleston for business, I was in need of an urgent care before flying back home. I googled and Yelped for reviews of urgent after hours care and Access came up with the best reviews. I wasn't disappointed. They got me in at 5:00 pm & I was out by 5:30. Dr. Albenberg was friendly and efficient. I felt confident that my diagnosis was correct because he asked lots of questions while listening attentively. Not your typical medical office, it was homey, warm and comfortable. If I have the need, I'll definitely return. I wish I had a similar option back home in Cincinnati. read more

I came to port on a diverted cruise ship, I saw P.A. Sarah she was amazing listened to what was wrong understood the severity of it because I was about to get back on a cruise to Bermuda. Got me all the medicine in office I did not need to go to another pharmacy for it. I wish we had a place like this in NJ. Highly recommend read more

I was initially impressed with Dr. Albenberg's charisma. He does take a good long time when he meets with you. It's also a decent model of care. My issue with him is that his communication ability leaves a lot to be desired. Many times my email seemed to fall into a black hole. That's not good for a physician who uses email to communicate with patients. Gotta sharpen up, man! read more

Huge sinus infection after returning from Brazil...tried putting it off, Dr Albenberg saw me same day, had meds on hand, paid by credit card (and knew the charges in advance, unlike almost every insurance-related situation I've ever had), and am better. What more do you need?! Also, a very nice guy- concerned about overall health, not just the problem at hand. read more

Good healthcare is difficult to find. This was good healthcare. Of course what I went in for was a basic burn and I wouldn't have bothered but was pressured by family (you know who you are) and decided to have it checked out. NO infection, told ya! Oh, wait this is a review, not my personal Family Feud show. I would have given this place 5 stars but thought the doc was a bit detached. To be fair, he was dealing with some technical issues and only had one staff person there so he may just have been distracted today. He is very nice, professional, knowledgeable, but a little chilly in his interaction. That said, if I lived in Charleston, I would definitely return to Access for other healthcare needs and, I think likely, make them my primary care provider. The staff is incredibly cheerful and efficient. I left a message, they returned my call within an hour and I had an appointment for the same day. I was surprised that as a new patient, just visiting, they were so responsive. I was there for about 30 minutes and left feeling that my condition was diagnosed, treated, and I was given good information about how to continue the care. Dr. Dave told me to email him if I had further concerns and to send pics of the wound. The parking is weird but at least they have it and told me about it when I scheduled. I would not have found a place nearby this location. The office is very cool; old house, lots of cool old medical equipment and super old T.V.'s made into dioramas. The most comfortable waiting room chairs ever, super clean (as a dr.'s office should be, but doesn't always appear), organized, up-to-date technology, and some pretty fun pics of Dr. Dave's little girls...nice touch that humanized him for me. That's the long of it. The short is that I would go back and would encourage anyone living or visiting here to try them out. I believe they care and that is the most important part of "healthcare," IMHO. read more

While visiting Charleston my son came down with the stomach bug. After finding Access Heathcare through a Google search, we went directly to the office without calling first. Dr. Dave and his staff were extremely caring and professional. The office was clean and cozy. My son was seen immediately. Dr. Dave dispensed 4 different medications to help get his symptoms under control. We were in and out in about 40 min and the bill was a reasonable $155.00 including the 4 medications. Before we left his office Dr. Dave made sure we had his number to call if we had any other concerns. If you are in need of healthcare while visiting the Charleston area.... this is the place to go! read more

This place isn't very urgent since you have to make an appointment. They don't accept health insurance as well. When I told them I was staying at a hotel they talked to me as if I was from around here read more

Extremley infuriated with Dr Dave - on my first visit he came across insensitive & passed a comment about my medication without even talking to me about my medical history (I came armed with previous scripts & my physicians letter stating my medications & doses as i'm on a controlled substance.) My second visit was with Dr Christina & I was thrilled to find such a personable, attentive & understanding Doctor. I live in Ireland but my boyfriend lives in Charleston. I wanted a primary doctor to oversee me when I am in Charleston. I called several times - I had asked for the possibility of a refill or if I needed to make another appointment. The refill was denied unless I go on their healthcare plan... ok, can I get an appointment? We'll get back to you... I called back several times to try to get an appointment or resolve the situation but was completley ignored. I was only called back after 2 weeks (probably because I made my first review) I didn't answer the phone... I went & waited at a walk- in doctor. Once again I came with all my documentation & my dispensary script with Dr Dave's name on it, I had explained to the new Dr that I had issues trying to get an appointment or a refill with another physician in town & i'm not even joking when I say that the Dr looked at my dispensary script & said oh you're with Dr Dave, I understand now we'll sort you out no problem... Yes. That actually happened. Luckily the new clinic said they were more then happy to take me on as a patient (without signing up for healthcare.) Being away from home is hard when you have medical issues - I came to Access Healthcare because of the positive reviews & left with a very sour taste in my mouth. read more

Great doctors and staff! You can tell Dr. Lewis and Dr. Duran genuinely care about their patients. The front desk and nurses are all very professional and friendly. I would definitely recommend this clinic for primary care. read more

I cannot say enough nice things about Access Healthcare. We were visiting Charleston and I took sick with bronchitis. I called on Friday morning and was given an appointment for later that morning. Julia and Dr. Dave were wonderful. I was so grateful. A few days later I was still having issues with a sinus infection. I called the office and Kimby was so helpful in getting a prescription for an antibiotic called into a pharmacy in Hatteras NC. Access Heathcare is wonderful. All of the other positive reviews tell the tale. read more

I landed in Chalreston Monday and became very ill with stomach flu. I called this group because of the number of good reviews I saw online. The office is only 4 blocks away from the hotel, but I was too ill to leave my room. Dr. Albenberg came to my hotel room with a nurse, gave me a complete and thorough examination and provided my dehydrated body with IV fluids which made me feel so much better. Let me repeat that so it can sink in...the doctor and nurse came to my hotel room! I can't thank him enough for his care. Getting sick while you are away from home is not fun, so happy for the doctor's response and care. Thank you so much! read more