I've been a member of Access Healthcare since 2022, and I truly can't say enough wonderful things…read moreabout this practice. Every time I walk into the office, I'm greeted by the friendliest, most personable staff. Everyone knows your name, and I always leave in the best mood. The level of care Access Healthcare provides is genuinely unmatched, and Katlyn truly cares about her patients. I've never trusted a medical professional more than I trust her, and I feel incredibly fortunate to be a patient here!

I was on spring break with my son and his girlfriend when his girlfriend got a terrible case of…read morefood poisoning. We were all a bit frantic after a long night of her vomiting and more, I was able to call and schedule an appointment that morning and the person I spoke to was so kind and reassuring. His girlfriend could hardly walk because she was so sick. They went above and beyond to take care of her and deal with our anxiety of worrying about his girlfriend and finding our way there. They don't deal with insurance because they are a small practice, but give you everything you need to file with your insurance company. I was actually shocked that the bill was only $300! We saved hours by not going to the emergency room, got better treatment and just felt very grateful to find this place.

It's COVID-19 season! All jokes aside, Holy City Med was…read morepacked this Saturday. My girl and I went to the drive thru testing at noon and it lasted about 3-4 hours due to high demand. The car lanes were organized and people were chill even with the long wait. At one point before the test there is a nurse at a checkpoint who registers your information into the system online. In your online registration, you will receive an account that allows you to view your test results. The actual test at the end is very thorough - 10 second nostril swab by a nurse/doctor in a fully covered body suit and hardcore face mask covering their entire head. The entire procedure completely adheres to CDC protocol. Facts: - it's $80 per test. - open from 9am-4pm. - Takes 2-3 business days to receive results. - the later you arrive, the longer you will have to wait. Recommendations: - bring a book. - bring a laptop with movies. - make a playlist. - don't bring a pet or baby if they're not getting tested. - get there EARLY! You will probably save yourself a lot of time by arriving before 9am.

I'm so thankful for the amazing care I received from this clinic! There were there when I needed…read morethem. From start to finish, I appreciate how they helped me navigate a difficult situation. Will definitely recommend to anyone- and I'm a nurse practitioner myself!

I'm still grateful that my doctor is Dr. Charles Smith and that I'm with Roper. The MyChart app…read morehas improved communication over the years and makes getting test results super fast and convenient. They can go a little crazy with the reminder text and emails and request for surveys. But that's small apples to deal with when you're getting quality care.

This place is great! Fast and friendly service…read more You know where doctors go to be seen for their medical needs? This place. I would highly recommend to anyone. This was my first time with them and went for a full physical. I got seated right away and the doctor saw me after only a few minutes. He was friendly and thorough.

Care and concern for my injury was truly above and beyond. Staff was so patient and allowed me to…read moretake as much time as needed before leaving. I wish I remembered the nurses names who cared for me. So so appreciative of them.

I had a very concerning experience at East Cooper Medical Center in Mount Pleasant involving a…read morenurse who identified herself as Wendy. My cousin, a Puerto Rican American, came to the ER with severe abdominal/side/back pain and was visibly crying and in significant distress. She called me earlier that evening crying and asking for help. When I arrived at approximately 11:00 PM, I personally observed that she was still in severe pain and distress. What concerns me most is that it was not until after I arrived, spoke with the nursing staff, and requested that another nurse assist my cousin that she received medication from a different nurse. After that nurse, Nicki, administered the medication, I personally watched my cousin finally begin to get relief. She was able to sit up, talk to me, and most importantly, she was no longer crying and visibly suffering from the severe pain she had been experiencing. That made the earlier lack of relief especially concerning to me. I had also requested that Wendy no longer care for my cousin because my cousin had become uncomfortable with the way she was being treated. Despite that request, Wendy returned to the room. My cousin was asking reasonable questions about how long she would have to wait for her ultrasound. She was already extremely anxious and began visibly shaking. Instead of helping calm the situation, Wendy told her to "stop acting like a child and start acting like an adult." I found that completely inappropriate toward a patient who was already experiencing severe pain and distress. I was also concerned that medication was brought into the room without a clear explanation of what it was before my cousin took it. I believe patients should be clearly informed about medications they are being given. Eventually, another nurse came into the room and treated my cousin with kindness and professionalism. That nurse even apologized for what had happened earlier. The contrast between the two interactions was significant. To be clear, my concern is not simply that the ER could not immediately determine the cause of my cousin's pain. We understand that emergency medicine involves testing and uncertainty. My concern is how my cousin was treated while she was seeking care and particularly the fact that she remained in severe distress until after I intervened and another nurse provided medication, after which I personally witnessed a significant improvement in her condition. We are still waiting to submit a formal complaint to ask the hospital to review the entire encounter, including the medication administration record, nursing documentation, and staff conduct. If you visit this ER, advocate for yourself, ask questions about medications before taking them, and bring someone you trust with you if possible. Patients deserve to be treated with dignity, compassion, and respect when they are at their most vulnerable.

This place has 100% gone downhill since Novant took over. I've been a client here for over 20…read moreyears and my last appointment (and it absolutely will be the LAST), there have been 3 seperate issues. 1. My doctor moved to a different office and no one told me, had to reschedule which means 2 days off of work were required. At my 'actual apointment' thre was a delay of close to 2 hours, which no one told me about. And to top it all off they billed my insurance as a 'naturopathic remedy' and it was denied. Called them to fix it, still wating on that... DO NOT GO HERE!!!!!!!

This was my first vist as a new patient of Dr. Lynn Crymes. Everyone was extremely welcoming from…read morethe entrance to the exit. My nurse and Dr. Crimes were both very patient and polite. They engaged in conversation and answered every question I asked with knowledge and care. I was very comfortable and pleased with my visit.

Dr. DeCastro is lovely, and exactly what you'd hope for in a primary care physician- attentive,…read moreintuitive, reassuring, kind- and very communicative, too. Additionally, the Sewee Family Medicine's online portal is great for med refills, access to labs, scheduling appointments, etc. Super, super pleased. Highly recommended. Thank you, Dr. DeCastro!

I was so surprised to see Dr. DeCastro with a low Yelp score...but I see after reading the review…read morebelow it was someone frustrated with office procedures vs. Dr. DeCastro's actual care (a shame for her to get bad marks for that!). Dr. DeCastro is a gem--smart, caring, and willing to spend the time it takes to listen to you and search for answers to problems that aren't immediately apparent. Although she is very much Western and academic in her approach, she doesn't dismiss the benefits of alternative medical therapies, assuming there is research to support them. Very glad to have found her.

May 18th 2023 recently - but i have been with them from the Year January 2017…read moreDr. Tina Botelho is spending as much time as possible to help me out. She listens carefully and respectfully to me. Informing me about any necessary follow-up care. Explaining things in a way that is easy to understand. Involving you in making decisions about my health. Providing details about new medications prescribed. If there is a scale in 1 to 10 , I would rate 10 for them - entire staff I would recommend Dr. Tina Botelho to others. It was really ease of scheduling this appointment. Ability to communicate with the practice on the phone. Maintaining patient privacy throughout this visit Being informed about any delays during this visit Each member of my care team identified themselves and their role in my care. to mention a few staff members are the following: Mrs. Yolanda outstanding manager. Mr. Jason -who calls me Homie brother. and Blood tester - lady who speaks Spanish. The phone and scheduling staff were respectful and courteous- either Mrs. Yolanda or Mr. Jason - both are outstanding as always. The doctors, nurses, and other staff did a good job coordinating care during my visit. Check-in staff were respectful and courteous - Mr. Jason Homie brother and Mrs. Yolanda- outstanding like a sister. The staff clearly explained the details of any procedures. The nursing staff was respectful and courteous - Mrs. Yolanda -great manager.

My wife uses this office for here diabetes, she gets greAT follow up,one on one with doctor And the…read morestaff is friendly and very helpful

When I first moved to the Charleston area I went through several primary care physicians and was…read morevery disappointed with the quality of doctors that I saw. Then after maybe 4 or 5 doctors I finally came up Dr. Lee Allison at East Cooper Coastal Family Physicians in Park West (Mt. Pleasant) based on a wild Google search for family physicians. Making the appointment was easy and her office was close to home and work at the time so there was that. Then I went to visit and discovered that I had finally found the right primary care physician for my needs. Dr. Allison listens to what is going on with her patients and she's very straightforward with them about their results and what they need to do to improve their health for a better quality of life.

Dr Allison is one of the best doctors I've ever had!! She listens to her patients, and helps in…read moreall ways she can. Have been seeing her for several years and wouldn't go to any other doctor! Her office staff is very good, friendly, and helpful. I use the portal when I need to ask about something and Simone gets back to me in a reasonable time. Simone is a great person, also, friendly, and helpful!! When necessary, her referrals have always been really good matches for me. All in all, I highly recommend Dr Allison