1. Roots
Toronto, ON
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SEPHORA
$$$
Cher A. said: I was blown over by the service I received at my last visit to Sephora.… read more
Mark Lash
Earl B. said: Without getting into the specifics of my dilemma, suffice it to say… read more
Four Seasons Fur
Four Seasons Furs has being designing and manufacturing award winning furs in… read more
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11 hours ago
Always good quality clothes that lasts forever. Prices are fair for the quality of the product
71-95 Orfus Road
Unit 6
Toronto, ON M6A 1L9
Canada
(416) 781-3063
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Visit Website
https://www.roots.com/ca
Hours
What time does Roots open?
Roots opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Roots opens at 11:00 AM on Sunday.
What time does Roots close?
Roots closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Roots closes at 6:00 PM on Saturday and Sunday.
Mon-Fri 10:00 AM - 8:00 PMSat 10:00 AM - 6:00 PMSun 11:00 AM - 6:00 PM
Does Roots have parking?
Yes, Roots has parking options.
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I'll say this upfront... I like Gap Kids and Baby Gap. I shopped a lot at this brand but this…read moreparticular has always failed miserably at service. Compared to most other big mall Gap kids stores, this one is a bit on the smaller size but manages to jam in as much inventory as possible. You really feel it being cramped compared to other Gap kids. This makes for the most frustrating experience because you have 20 moms there with carriers, prams, and running kids all fighting for the same tiny aisle spaces. I really do like the Gap Kids quality and esthetics... my Sherway review should show that. I like it also because the constant sales make it a great way to find good clothes at affordable prices. Yorkdale is no different in terms of inventory and quality compared to Sherway Gardens. It has lots of choices from infant to size 14/16 kids and they're not scratchy or obnoxiously poorly styled. The cashier service is possibly the worst in all Gap stores. Each time I've shopped here, I've waited over 15 minutes on a good day. They're slow, inefficient, and poorly managed. When you know you have a busy window (right after lunch on Saturdays), why do you only have half the tills open with 6 associates on the floor. I'd take an associate off the floor and move the 10++ people in the cashier line out. Their cashier process is a painful bottleneck and it creates even less space to walk about in the store as it spills into the retail space. Just horrible management. I try not to shop here but sometimes you find a great deal and you just eye roll with fellow moms in the line up. I've chatted a few other moms and we all have the same painful thoughts about this store.
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GapKids
I love Orfus Rd. EVERYTHING Orfus Rd and anytime I'm in the area I make a day of exploring all the…read moreshops along there. Deals everywhere! International Clothiers is no exception. Each change of season I go out of my way to update my son's wardrobe here. Now with back to school looming I have again refreshed his closet for under $200.00. I highly recommend this place to all. Unlike the others you find in malls this place is huge. Even got a Varsity coat for $20.00. Nice for fall and my son loves it. The only trouble I consistently have here is the lack of staff to offer assistance. Have to go looking for them. But, small price to pay for the great deals I always find.
I bought a dress to my daughter for her graduation before the stores reopen. It was online and I…read moregot very surprised with the service! The dress was as we saw in the picture ,the size was good,the package and delivery was awesome! It was all perfect,for sure I will use your services again!
I've been a loyal customer of Marla's Fashions for around 4 years. In August 2023, my experience…read moretook a disappointing turn. If I could give the store 0 stars, I would. My sister's wedding is approaching, and I visited Marla's Fashions in early June 2023 to find a dress. I found a dress in a size 6 that was slightly too tight. I ordered sizes 8 and 10 in the dress. After 2 weeks, the 8 and 10 came and fit worse than the 6. We later learn the size 6-floor model was stretched out and the sales associates did not inform of us this at our initial point of purchase. Still liking the dress and with time to spare before the wedding, I ordered sizes 12 and 14 in July. The size 12 fit decently with alterations needed (tightening straps and making the zipper fall half a centimeter lower). I paid for alterations and they were supposed to be ready by early August. The company told us we should use their in-house seamstress as they are more familiar with the dresses. We trusted them. When I received the altered dress (in mid-August), it fit worse than before due to poor alterations. The seamstress lowered the zipper so much so that it looked like there was a gaping hole in the dress, the elasticity was removed and the straps were not tightened. The manager was unhelpful, blaming us for not managing time well. The manager said that most people need 2nd, 3rd, or 4th alterations... but if your seamstress was good, this would not have to be the case. As we did not pay for the dress to look this way and because the seamstress removed so much material that the dress was unwearable and unfixable, we asked for a refund. We even offered to buy a different dress of theirs in the store that day or pay to ship in a new size 12 to have it altered elsewhere (contingent upon a refund). Both options were denied. The manager stated that it is their policy that refunds cannot be issued (note: their website says absolutely nothing about refunds being issued if the seamstress botches the job). The manager remained rude and uncooperative. The manager took a break mid-conversation and later refused to continue the discussion claiming she has other, more important things to do. The bookkeeper was equally rude, emphasizing the (non-existent) store policy. Feeling mistreated, we left the store empty-handed, without a refund, and found a dress at Esti Boutique on Avenue Road. Esti's customer service is phenomenal, the dress selection is gorgeous and the atmosphere is stunning as well. I could not speak of them more highly. Marla's, on the other hand? Well after this experience, I won't support Marla's Fashions due to their poor treatment of customers. And if you want to pay for a butchered dress with a premium price tag, go to Marla's.
Back clasp that popped off the first time she tried it on
Was helped by Nicole today, and she was amazing! Really informative in telling us all about the…read moredifferent strollers and car seats, and the advantages of each one. She was extremely patient and also gave her own opinions when we asked for it, and didn't push us to the buy the most expensive items just to make a sale. Store is spacious, clean, and well-kept. Had such a positive experience that I would recommend BB Buggy over other the baby stores in the city!
Beautiful store with a great selection. However, the service was horrible. We had to ask for help…read moreseveral times before someone finally got around to us. They rushed the explanation for the questions we asked and all around were impatient and unpleasant to work with. I would not recommend BBBuggy to anyone. Their competitors offer similar products with significantly better service.
They have been going above and beyond to help customers exchange dresses due to cancellations…read morebecause of the pandemic! They will set up an appointment for you as they have to limit the number of people in the store. The staff wears a mask and sanitized the change room before we went in. Excellent service and beautiful dresses!
Dresses are beautiful. Staff were somewhat unhelpful. Dress was missing a button. I had to ask if…read morethey had it anywhere, or another, and for a discount. Not very forthcoming with a way to fix it. Crummy. Another staff person eventually found it or another button randomly in a drawer. Worst part is- day of baptism: black security tag left inside dress! Wow. Explain that discomfort to a baby!! Tried to get it off. Impossible. BIG oversight by the store and a headache to deal with on the day of the baptism!
Love this boutique! Amazing selection of Italian shirts and suits. Paulo and Nadine offer great…read moreadvice and bring custom service to the next level!
One of my all time favorite boutique stores. Great selection of men's quality italian fashion, with…read morea unique offering of women's clothing and accessories. However, what makes this store stand head and shoulders above others is the warm italian welcome and amazing customer service from its owners and staff. It feels more like entering a close friends home or the "Cheers" of retail stores.
Made in Italy Milano style. New Collection Limited Edition
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Wonderful ample store with great variety and sizes. They have special prices on occasions but…read moreprices are higher than the outlet. Service and selection makes up for it. Without specials , pricing tends to be high.
I love roots especially during winter. I decided to go to this outlet because I wasn't in love with…read morethe spring collection at Roots Yorkdale so I thought I could come here and score some oldies. As I walked up the steps at 8pm (store closes at 9) the store manager was beginning to pull the iron gate close, I wasn't sure if they were closed so I looked at the hours to make sure but she didn't open the other door to invite me in or anything, she just turned around. Once inside she just starred at me blankly not offering any help, her eyes followed me through every row of the store as I shopped. It was such an uncomfortable experience especially since the store was pretty much empty. They had 50% off on sale items, but half of the store consisted of new merchandise so there wasn't much to choose from.
I went in to buy a hat. Dylan explained the different hats and features. Friendly and personable…read more Highly recommended.
Tilley Endurables got a MAKEOVER. This is not (only) your grandfather's travel hat shop anymore…read more They have brought their quality finishes and materials to a wider range of clothing and accessories now. Although, it's still only their hats that have lifetime warrantee. The other items have the standard 30 day return policy only. They have a full sport line for golfers, but the functional and beautiful pieces are great for daily wear too! My group of 5 friends and I stopped in our tracks when we saw the amazing products through their large windows. And 3 out of 5 of us found something we loved! And a 4th returned the following week to pick up a hat they were eyeing the week before. Prices are very reasonable for the quality. The staff there were very pleasant and helpful. The shop is large and beautiful. Two spacious fitting rooms are in the back, and there's more product in the back show room as well! So remember to swing back there! That's where I found and fell in love with their rain poncho jacket. It's stylish and very functional. Literally had to pop it on heading home that afternoon as it started raining! it held up well and was so light and comfortable.
I am a big fan of Fred Perry. Their clothes are pretty damn expensive, but they are simple,…read morewell-made and never go out of style in my opinion. So I was pretty happy when I stumbled upon their Toronto location (and their only location in Canada) while walking home one afternoon. Now, I was a bit of a mess when I came in. I looked like a bit of a mess and was wearing ragged clothes and the 2-3 girls working there didn't want to have anything to do with me. I think they assumed I was borderline homeless and never offered assistance and I secretly think they didn't want me touching their clothes. Went there a few days later all cleaned up and they were much more helpful. Not sure if that's a bad thing or not, but it's not unexpected o Queen Street or any fancy clothing shop I suppose. I wanted to get this gorgeous spring jacket but it was clocking in at over 300 dollars and I had to pay rent. Another day I suppose. I would wear Fred Perry clothes exclusively if I could afford it.
The polos are the best. I've worn many of the other brands (Ralph Lauren, Lacoste, Brooks…read moreBrothers, etc.) and the Fred Perry's fit the best, are the perfect material (not too thin like Lacoste) and hold their shape well and last a long time. I also like that you don't see people everywhere wearing them, they have a bit of exclusivity and I don't think that you can get Fred Perry polos anywhere else in the city (I could be wrong). The colours and unique detailing around the collar and sleeves look awesome as well, and the wreath logo is very subtle. They also have a couple of good sales per year when i can refresh my wardrobe.
5 stars for the old school window design! I've never been…read morenear it when it's actually open... Crazy some of these type of places still survive!? Plates and odd dolls, baptism clothing, etc...
Convenient location on Queen Street West. Lots of sales and discounts when I was there with my…read morefriend. She found a great fitting pair of jeans for only $25! The staff was friendly but didn't hover while we were browsing.
Maybe it just seems this way, but this gap seems like the forgotten outpost of the already…read moredwindling amount of gap stores. The staff is always fairly friendly, but due to the amount of foot traffic the merchandise is always a mess and styles and sizes are all over the place. Because of the plummeting popularity of the brand itself (I'm not trying to dump on the gap, I dig this brand. They make good pants!) the prices are usually discounted by at least 40-50 %. It's a laid back atmosphere and easy navigate, plus their discount section is huge due to the small size of this location itself. If you're on Queen W and need some cheap pants and shirts, this might be your stop.
I like Benetton's style, and usually the Benetton store inside the mall don't have good customer…read moreservice. But, this one is an exception, their customer service is good, at least , they will give you a smile. :) Since this is an outlet store, they do have lots of goodies inside with good price. They used to have quite a lot of Children clothes, but seems like they reduce the quantity in the past few months. It's good to go there and check out their stuffs, they always have NEW stuffs coming in from time to time.
One of the best Gaps that I've been to. The customer service…read morestaff is real nice and helpful, and the manager here is just wonderful. She helps and provides feedback, and always direct you into the right direction. They always have great deals here and always find great promotions.
I Went into the store with my friend who was looking for hot yoga clothing . My friend bought 4…read moreshirts at 50%off. And the shorts were also on sale. I might go back and buy more t-shirts tomorrow. The place was busy. There was nobody helping us in the fitting room. It was kinda chaotic to start.
I recommend this place to anyone looking for a classy outfit. The children's clothes are just the…read morecutest design's and made with the best quality fabric/silk. Amazing store, amazing people and great location. Choose Carmen's designs for every occasion.
This has been a go to for everyone I know whose children are being baptized or simply receiving…read moretheir first holy communion. Their dresses are absolutely suited for every formal or not-so formal occasion. It is incredible how beautiful and tasteful the outfits are, in addition to the true quality and precision of the gowns. I love this store! It should be on the top list for every instagrammer. Hands down Toronto's best kept secret when it comes to children's clothing! I'm glad with a generation of boxed-stores, a store like this still exists. Genuine Service and Craftmanship!
Consistently great service and have a great selection in their inventory!…read moreUnfortunately, most times, the graphic tees go first for popular shows. The staff are very friendly and helpful
The workers are nice and helpful if you need something. One time I asked for help on something but…read morethey brought me to the wrong clothing even when I showed him the clothing but it was hard to tell the difference. The selection is nice, there are variety of options and its well organized. Cant go wrong with some nice Black Friday shopping. The clothes were affordable and decently priced .