Roots was founded in Toronto, Canada in 1973. The owners were inspired by the nearby wilderness of…read moreAlgonquin Provincial Park. Their goal was to inspire the world to experience everyday adventures wearing comfortable stylish clothing. I became a fan when my daughter brought back a cute jacket from Toronto. The company has several brick and mortar locations in Toronto. I order online. My snap front jacket looks like new after years of many washings. I really thought I did a review already. If you want the company history it's very interesting to me. You can look it up. I have the website bookmarked. They have beautiful leather products too. If you are nearby I recommend you go to a store in Toronto! I'll be so jealous!! Until I get there I'll keep looking online!

Always great service and good quality clothing, but I miss the graphic tees with the Maple leaf…read morelogo and outdoorsy themes.

I purchased a pair of shoes from Uncle Otis Clothing online store last week. After I paid I was…read moreadvised that the shoes would ship and I would receive an email later with the shipping confirmation. I paid $200.00, for the shoes and Otis billed me an additional $45.00, to ship to Denver, Colorado. Earlier this week, I received the shipping confirmation, but I also received a separate email from the shipper, DHL, to let me know that I owed them an additional $72.81, and that if I did not pay in four days, the shipment would be sent back to Uncle Otis. I called Otis and was advised that because I live in the States, I would need to pay the duties on the order, and that if I didn't want to pay the duties, the shipment would be sent back to Uncle Otis Clothing and I would receive a refund, MINUS the $45.00, that I paid for shipping, so basically, I was on the hook for the $72.81, or I could send the shoes back and lose the $45.00, that I'd already paid. I was miffed to say the least and Otis was unhelpful when I emailed to ask why I paid over $115.00, just to ship. In fact, Uncle Otis Clothing didn't even have the ship to address correct, so that after I paid the extortion, so that I didn't end up paying $45.00, to get NOTHING, I had to call Uncle Otis Clothing back to sit on hold for a half hour white they called DHL to correct their mistake. To say this was mishandled is the understatement of 2025. The customer service was crap, as was the explanation of the return policy and why I was billed $117.81 for shoes that cost half of that cost. Uncle Otis Clothing is a complete scam and I will not stand silently by while companies like this one take advantage of people. The experience left a taste in my mouth that I would like to never taste again and I will continue spreading the word.

Their return policy is astonishingly poor - needs to be more clearly represented at check out. The…read moreconversation on the phone with Vincent quickly became argumentative and i was assured i'm not the kind of customer he wants anyways, we "deal with people like you all the time." And by that i'm sure he means pissed off people who are clearly getting hoodwinked by a return policy that's not reflective of online shopping. As a first time buyer you'd think they'd make an exception and do a return now that i'm more familiar with their antiquated return policy. That said, too bad we don't want your business is the general response. And "if you don't like it go write a bad review, my name is Vincent and I own the place" is not what you'd expect but, it did inspire this review so, thank you, Vincent. I'll be shocked if this business is around in 5 years, or at least under the same management. Will never shop with these clowns again.

Before Aritzia was a household name (at least among a demographic of young, metropolitan ladiez),…read moremy colleagues and I very much viewed it as a little boutique store, with only 2 NYC locations at the time. Now this Canadian brand has really exploded, with many styles going viral on the web. The quality of the clothes has noticeably depreciated while the prices steadily increase. But it remains one of the few shops that carries pieces that are small enough to fit me, and embodies the simultaneous sexy and sophisticated look I aspire to. I popped into this Queens st location with a group of ladies, and we rationalized our purchases by telling ourselves it costs less to shop at this brand in Canada than in the US. While I am slowly working my way away from fast fashion, I definitely pick up pieces here and there that I wear for years.

I have been to other locations, and goodness was I in for a real awakening coming to this location…read more I will be honest, I'm a thicker woman, 5'8" at about 200 pounds. While I am not traditional-sized, I am in the Aritzia size range and have never had an issue finding the Butter line in my size, which is 12-16 depending on the store. I wasn't shocked to see most of the items here at this location are medium, small, or X-small. All of that is fine, and I get it. What I don't get is the need for your staff to be so deeply unpleasant and unprofessional. I was with my partner, and we both made attempts to ask for help in finding a size. One staff member kept avoiding me, and even when I made eye contact and asked for help, she kept pretending like she didn't see me. Another one literally looked me up and down, like full read, and smiled and loudly said, "We don't have your size here." I said fair enough and went on my way. When I was leaving, some bleach-blond person almost hit me with a door and straight up just stood there giving me a dirty look. The security here is nicer than the staff. First visit and last visit to this location.

I love this place. The staff are amazing and it is full of hidden gems. There prices are really…read moregood and the owners are willing to order you the right size or find you variations on the style. This is what good customer service looks like.

This place rocks!! I went in there this past Saturday in dire need of jeans. I was tight on times…read moreand am fussy. The lovely woman listened to my needs and just started pulling pairs until we narrowed it down. I walked out with 2 pairs of jeans I dig in 25 minutes flat. Phenomenal service, prices and overall experience. Thank you!!!

Good quality Japanese clothing store. Really like their HEATTECH clothing line that is perfect for…read morethe winter season. The self-check out is super convenient as you can place your whole basket into the designated spot and the system would scan it all for you. Bring your own bag or the paper bag costs $0.25

Uniqlo is one of my favourite brands to shop at. First time making an online purchase and it was 2…read moredays including weekend to ship to my home, impressive! I love their classic and basic pieces that are both functional and easy to match. My office used to be right upstairs from here years ago, and I would always take a quick stroll after work to peek at what's new. You'll find items on sale on rotation each week, so sometimes I'll catch something I've been eyeing for $10 off. The brand is also price quite well compare to others for the quality you get. HeatTech stuff is amazing during winter to layer, and their summer Airism is great with breathable, thin fabrics for the summer. Now I also love their printed T-shirts. I've been waiting all these years for them to have a Studio Ghibli collab. What are the chances that during the month of my birthday, they had one? Like it's meant to be! By the way, if you sign up for their app, they also offer you a coupon for sign up and $10 off of a purchase of $75 or more near your birthday. They got me... perfect timing as I splurge on some Ghibi / Totoro merch. However, when I was in store all my sizes and some styles are gone so I placed an order online for it instead.

Folks I am not a denim aficionado but this place even made me think twice about the functional…read morenature of this fabric. We are not talking about Jay Leno closet run of the mill stuff, we are talking about some odd brands from Japan, limited edition run of well known stuff and some up and coming designers. Having spent a lifetime in textile manufacturing I tend to admire good craftsman ship over design and some of the stuff sold here showcased it well. Staff is laid back and is there to help if you need it though I didn't appreciate the resident dog that followed me around. The seem to know about denim which is a good sign. The interior is more on the functional side and they have tons of inventory. I would say worth a visit for you next perfect pair of blues.

If you are looking for raw denim in Toronto, this is the only spot to visit. Went on boxing day and…read morealthough they were crazy busy, all of the employees were really chill and knowledgeable, and took the time to help everyone. The store manager Jazz - I can't say enough good things about this dude. They didn't have the jeans I wanted so he got them shipped from the Vancouver location to Toronto - and then back out to me! (I don't live in town) The selection is amazing and the have some of the top brands worldwide. Prices range from reasonable to very high, and you get what you pay for.

It's intimidating buying something from Canada living in Los Angeles but I just want to say Melissa…read moreand her staff were amazing and I can't wait to visit the store in person on the next comedy trip to Toronto. They have a great selection and their website is very easy to navigate. Thanks Gotstyle, you have a customer for life!!

Key Features: Nice clothes, suits of armour on the wall…read more O.K. So that's the good thing - the clothing is great. It is. There is nothing wrong with it. When you walk in, you'll probably feel comfortable. There are suits of armour on the wall. It's fantastic. I'm not one for hip, and with it, clothing stores - but, I tell you, I kind of wanted to after walking into this location. Although, I'm not sure I'll ever understand the allure of a $60.00 trucker hat. Now, that's where the good ends. My story may not be typical. It hinges on two factors - I'm a big guy, and I don't like being lied to. If you're there to just pick something up off the shelves, then - by all means - get your gear, buy it, and love it. My tale begins as my friend's wedding approached. I was to be one of his Groom's men. I needed a vest. A lovely vest that can only be purchased at GotStyle. I didn't even mind the $150.00 price tag, because it was a beautiful vest. There was nothing not to love about it. My friend had left our sizes with the good people of GotStyle, and I called ahead, and said I'd be coming to check it out. The wedding was 4 weeks away. I took the bus down to the store, and when I got in, I told the girl I'd e-mailed that I was here for the vest. She smiled, nodded, and then kept me waiting 10 minutes while she chatted it up with some guy at the front who, apparently, shops there often. They talked about their clothing addictions. I appreciate that. You need to strive off of return customers when you sell $120.00 t-shirts. But, as a new - potential - customer, this was not ideal. As for the ten minutes - that's accurate. I time stamped the event. It was probably more like 11:37 but who's counting? The vest comes. Unfortunately it doesn't fit me. It's too small, by an inch. This is not ideal. A vest needs to be done up - especially for $150.00. I cried inside a little, but she said - "Don't worry! We can get a bigger one!" I was elated! I went home, and thought nothing of it. One week passes. I e-mail, wondering about the vest. Nothing. Two weeks pass. (The wedding is now 2 weeks away.) I am told that there is nothing they can do. They can not get a vest that will fit me. Now let me tell you something about tailors - tailors can make vests. Tailors can get them done, in a similar style. In fact I was quoted that I could get the same vest, cheaper, if I needed it by... TWO DAYS AFTER THE WEDDING. This was not ideal. The next week and a half of my life was spent in a frantic hell trying to find a matching vest, that I could wear, to not stand out. I tried 8 places, 2 countries, and discovered all number of places in Toronto. Had GotStyle been up front on the day I went in, none of this would have been an issue. I would have got a vest made from a different place, but they strung me along for 2 weeks saying it would be no problem, until the finally left me in a terrible place. And they knew when the wedding would be. Long story shorter, I ended up getting a similar (too small) vest at another store. The rain was pouring that day. I remember it well, as it was near the end of the vest-adventure. Three days to the wedding. The groom found some fabric that matched the vest. Two days to the wedding. The night before - THE NIGHT BEFORE the wedding, my girlfriend's mom was able to tear the vest apart, that was too small, sew in the fabric, and create a passable copy. It was a good adventure, when it finally ended in success - but it was terrible, stressful, and awful up until that moment. And all of it could have been avoided if I wasn't lied to by the staff at GotStyle. So - you make your own decisions. Maybe you fit, "off the rack," clothes, and have the money. If so - head there. If customer service is an issue for you? Maybe this isn't the place. This is just my story. It seems other people love it. And - remember - I, too, really wanted to love this place, as well.

I love UniQLo for their comfy yet stylish clothing. I wish they had more stores in GTA…read more Their Heattech line of clothing is very popular and they have tights, leggings, socks, pants, shirts, tops, etc that keep you warm during cold season and also are good for layering up. The staff are nice and helpful and will overall provide the customer with positive experience.

Uniqlo is my favorite store when it comes to simple clothing…read more Their staff is friendly and helpful in helping you find what you want. The store is pretty neat and organized. I always manage to buy something every time I enter Uniqlo...