I had booked my appointment a month in advance as most people do. And here is the communication I…read morereceived after being with this salon for years: (I just feel other people should be aware as these are expensive appointments) Da Capo: Hey Tisha, Da Capo front desk. Alli had a cancellation for tomorrow and is wondering if you wanted to come in a earlier for your appointment? She is thinking tomorrow at 315? Me: Hi there! I'm sorry I would have loved to but I can't I have work appointments scheduled tomorrow. I'll have to keep my appointment for 8/28 if that's ok. Da Capo: No worries, just thought she would offer. Me: I appreciate that thank you guys! (Next Day) Da Capo: Hey Tisha, Da Capo front desk. I am reaching out aboutthe appointment on the 28th. There was a mix up with Alli's books, unfortunately she is not going to be in the salon on the 28th. However, we do have a stylist available that same day but the appointment would be with Megan at 9 am. By chance would you be okay with seeing Megan ? We are so sorryabout the mix up. Me: Hi there! I'm not sure how comfortable I feel with a new stylist, I haven't been successful in the past.. that's why I travel for my hair appointments. It is a little strange that you reached out yesterday to re-schedule my appointment for today.. and I mentioned my appointment on the 28th but now she's unavailable.. Da Capo: She was not available to start with unfortunately, We completely understand. I am happy to see if Alli has other days available. *Remind you people schedule these appointments months in advance and take time off from work. Thank you

I booked my appointment online 3 weeks in advance. Sent photos of current hair and inspiration for…read moremy appointment. Less than a week before my appointment the salon texts me and asks me to reschedule. They require payment information in case you don't show up for your appointment but then they are the ones who can't show up. Pretty unprofessional. I'm taking this as a sign not to get my hair done here. Going somewhere that will make me feel valued and won't waste my time.

Amy did such a great job on my hair! Was a great price+service and I was able to get an appointment…read morequickly by using the waitlist!! Love this place and coming back for sure.

I visited Salt & Honey Hair Salon on March 3 after ChatGPT recommended it, and Sayge exceeded every…read moreexpectation. The salon itself is lovely--ample parking, beautifully ventilated, and filled with natural light. Sayge was ready for me even though I arrived a few minutes early (I truly appreciate punctuality). We had a thoughtful conversation about my hair goals, and she carefully assessed my hair before offering professional recommendations I hadn't even considered. She spent about 4.5 hours working her magic, and the results are stunning--by far the best hair service I've received in Chico in the years I've lived here. I'm very sensitive to beauty products and chemicals, and everything she used was gentle and perfectly suited for someone like me. Sayge is young but clearly highly skilled, creative, and thoughtful in her technique. Considering the time, care, and quality products, her pricing is very reasonable. I highly recommend it!

I booked a trim with Sophia and she was very responsive and helpful. I requested a face frame and…read moreit turned out exactly as I was envisioning. Great conversations, loved the styling curl she gave me at the end too!

I was recommended to Julia by a friend, and she is amazing! My hair has never been so pampered at a…read moresalon before. I highly recommend Julia, such a sweetheart:)

I just moved to the area from Florida and was nervous about finding a stylist/colorist in Paradise…read more I went to "A Cut Above" and was thrilled with the results. Tonia was great getting my brown back to blonde without the brassiness. She gave me a lift with a layered trim and I couldn't be happier. Yes . .. I am a fan.

I went to A Cut Above with extremely long hair, clear reference photos and one request:…read moremedium-sized, full, defined curls. I also explained that another stylist had previously damaged my hair and that trusting someone again was difficult. Dianne began cutting without first confirming how much length I wanted removed. I did not see her perform a preliminary test strand or check a test curl before removing the rods. I firmly believe my hair was not sufficiently saturated and the solution was not left on long enough. Before I even arrived home, I called because an entire section had not curled. That was only the beginning--the remaining curls fell out within hours. I followed every instruction and waited exactly 48 hours before washing my hair. Time-stamped photographs prove the curls were disappearing long before that wash. Within days, there was barely even a wave left. My hair was frizzy, wiry and uneven, and I stayed home because I was too embarrassed to go outside. All I wanted was an apology and a full refund. I received neither. When I reported that the perm failed, Dianne did not ask what happened or express sympathy. She immediately focused on telling me I should not have washed my hair early, even though I had not. When I explained that I waited 48 hours, she said she had no proof. She blamed me and defended her formula and timing instead of acknowledging the visible result. Dianne then claimed an in-person examination was required by "policy." No such policy was disclosed, provided in writing, posted on the salon walls or presented for my signature. Owner Tonia later confirmed that neither she nor Dianne had a written policy and that nothing was posted on the walls. I provided extensive time-stamped photographs, but they were dismissed as insufficient. I briefly agreed to an inspection, then canceled after Tonia called me before reviewing all the evidence, raised her voice, made assumptions and accused me of being unable to regulate myself while she was yelling. I experienced her treatment as hostile, demeaning and bullying. A failed service could have been resolved with compassion, an apology and a refund. Instead, I was blamed, dismissed and treated with hostility. I have retained the receipt, reference photos, time-stamped images and complete conversation. I left with failed hair, no refund and no apology. I cannot recommend A Cut Above.

I can't say enough wonderful things about Hilda! She has been doing my hair for over 12 years, and…read moreI wouldn't trust anyone else. My color is always on point, and I constantly get compliments on my hair color! Whether I want something natural and subtle or a fun, vibrant color, Hilda always knows exactly what she's doing and brings my vision to life. Hilda has also been doing my daughter's hair since she was just a year and a half old, and now she's 9! Her hair has grown so beautifully and has always stayed healthy under Hilda's care. She's always been so patient, gentle, and caring with her. And she even cuts my husband's hair! Hilda truly takes care of our whole family. After more than 12 years, she has become more than just our hairstylist--she's someone we trust and appreciate so much. If you're looking for a talented stylist who can do everything from beautiful, natural color to bold, vibrant looks, while truly caring about the health of your hair, I highly recommend Hilda

Grace is wonderful! She did a great job. We collaborated throughout, she always checked in with me…read morebefore the next step. I'll definitely be going back. Felt fresh leaving the salon.

My absolute favorite hair salon . I truly feel so fortunate…read moreto be a client here. From the first moment I met my stylist, Sunshine I felt I had known her for years. Kind, extremely responsible, very talented and warm. Listens to my needs and helps me to achieve the look I want without over processing and always keep hair health a priority. Sunshine's blonding skills are outstanding. Her attention to detail and foil procession are amazing. The salon overall is so welcoming and inviting. Super high ceilings, big front windows for natural light, comfortable stylist chairs, great downtown location and the most gorgeous plants throughout the space. They also have the new parking meter kiosk right outside the door so you can add $ to your space while your color is processing (this is a big deal)!

My sister and I needed hair color jobs, so we booked appointments with a stylist named Alyssa…read more Alyssa no longer works there because she moved out of the country to be with her German boyfriend. Well, after she did our hair, she over-charged used us way too much her services because the total came out to be more than I expected. However, I didn't worry about paying for it because I had my old man friend who was waiting the entire time pay for it! Haha :) I guess you could say those alcoholic drinks Alyssa offered us came in handy because it got him drunk enough to do whatever she wanted. lol! She actually did a good job, my hair turned out super pretty. Would've attached photos of it but I shaved off my hair once I broke off my friendship with him. YEAH! Now that he's depressed, I'm loving my natural thick wavy black hair much better.

Amazing salon with top of the line stylists. If you need quality and pampering then Salon J is the…read moreplace to go. I have never experienced such care when shampooing and styling my hair. I felt rejuvenated in every sense of the word after experiencing the services here.

Never again! Gave this place a chance for eyebrows, way…read moreover priced and took a really long time. I'm from L.A. and have never let anyone other than my usual lady back home do my eyebrows, i pay my lady $5, so i decided to give this place a chance, the employees were very friendly but my eyebrows look horrible one is thinner and the ends are uneven, she missed a lot of hairs and her excuse was that they weren't ready to come out! I ended up having to come home and tweeze them to try to fix it but there is no fixing this! They might do good hair but they are definitely not good at eyebrows.

Great atmosphere,upbeat friendly vibe. Talented and experienced Hairstylists,each have had 27 years…read moreor more experience in the Salon Industry. Color,Highlights,Haircuts and perms,they do even more!

Excellent! Went to another stylist for a frost-like lightening to cover grey. I walked out with…read morestripes. Suzanne's work saved my hair (and appearance) in one visit! I will never go elsewhere!