Try to avoid working with these people! I would never go to them for anything ever again. I…read morewouldn't have even worked with them in the first place, if they weren't the only broker for the building we wanted to move into. Totally unprofessional and unsophisticated people. We signed a lease for an apartment, and agreed to pay an additional fee to get the keys 1 day early. The move in date we needed was stated in the paperwork that was signed. Come time to move in, they gave us the run around for 2 days, and kept saying we'd get the keys. When we had all of our possessions packed into a uhaul, then they tell multiple excuses as to why they can't get us our keys. None of those excuses sounded plausible or made any sense. What really was the deal is they somehow forgot we wanted the keys one day early and then tried to scramble to get them and failed miserably. They could have told us the night before or that morning that it was not going to work out, and we would not have gone through all of that trouble to pack up our stuff. We had moved out of our apartment and had no where to go. They didn't care! Oh well! We incurred hundreds of dollars of added costs as well as taking off another day of work to move in later. They admitted at the time they messed up and knew about our added costs. When we submitted our fair breakdown and receipts for the added costs, we didn't hear back again. I called and was basically told that they have no control over when the apartment is ready and that's it. Which is BS. We're just out of luck. You do have control over whether you pick up the phone and tell us, though! Moving is a difficult and expensive time that you try to plan out correctly and they act like they don't know anything about how this works. These people seem very shady and unintelligent. We should have known when a tenant approached us on a walk through and said 'good luck!' They did so much wrong I can't even fit it here. Do not work with Nadine Watt and don't deal with a Fleetwood Realty. Zero stars for you. And clean up your nasty office that is covered in dog hair and smells terrible! Get your act together

Please I do not use Rosalie Rose she is the most childish and unprofessional person I have ever…read morecome across! Please do not use Fleetwood Realty they are Frauds! On August 29, 2016 I entered into a purchase agreement through Fleetwood Realty for a coop apt. In Mt. Vernon, NY. Ms. Rosalie Rose appeared to work hand in hand with a board member, conspiring together to insuring that my application would be rejected by the Board without cause. I did not feel that the agency represented my interests with professionalism, or the curtesy or respect for privacy that should be afforded every client. Rosalie engagement with a board member foster a negative outcome, based on revelation of their private conversation. This is clearly an ethics violation. THE WORST PART OF THIS SITUATION, ROSALIE WAS NOT MY REALTOR! This was not get deal. Yes I made a complaint to the state ! I did make a complaint to her aunt/owner of Fleetwood Linda Rose. Please people be careful know all the rules to real estate before doing business with an office. Even if you are renting . This office is know for scamming people on rental deals too. They lead people on with low credit scores give them false hope. Have them pay the application fees knowing fully well that they are not qualify . Them show the apt to a qualified person closed the deal and dismissed the person with low credit score. Just imagine you are walking into an office for help as a first time buyer or trying to rent an apartment and get scammed! DISHONEST, FRAUD & DOWN RIGHT UNPROFESSIONAL!L

We are an HDFC, which means we own our own Apartments and hired HSC as a managing agent to assist…read morein the daily functions of running a co-op. We have a Board in place and all decisions are "supposed" to go through us. I say this because some of the HSC buildings are owned by them. All was great in the beginning when we had to fire our previous management co for a myriad of reasons. Josh Koppel was attentive and sprouting how he would take of everything, and how the previous mgmt co "should not mess with him". The transition was pretty much stress-free. We received monthly maintenance bills, they provided excellent, concise statements and I say that because this simple function was severely lacking at, our previous Mgmt Co. They referred porters, accountants, vendors, and a Lawyer, all of which we interviewed and hired. All seem to be going great until it wasn't. They would fail when it came to needing assistance in our storefront renters, problems with shareholder issues, finding solutions to building problems, loss in income, and answering calls and emails. All were met with rudeness, lies, and lack of attention. All is good if your building is making money and they don't have to do anything. There is so much grift and nepotism at HSC, it will make your head spin. I was warned before hiring them, "Josh Koppell likes to take over". I wasn't sure what that meant but I sure do now. He has to profit off every vendor and outsources almost every function so you end up paying several different entities in addition to their monthly fee, which was very inexpensive on the face. They sabotaged us. Offered no assistance during the pandemic where they continued to get paid and just watched us fall with losing so much in rental income. They try to divide and create riffs amongst board members- they like the ones that are silent and don't ask questions. They refuse to answer questions regarding finances and remove us from their "Master Plans" from which they profit off. I should add, almost every vendor is his relative, including those that are on his "Master Plans". Myra, the building Manager, should not go unmentioned either. She lies and her only job is to serve her boss. It's a joke that she is Manager.

Worst management company I've dealt with…read more Since HSC Management took over, the building has gone downhill fast. Ongoing elevator problems, essential services and amenities being taken offline, unresolved pest issues, and inconsistent heat have all become part of daily life. Communication is poor with no updates. Debra kaplan is a snake who avoids responsibility and is extremely rude to tenants on the phone. For the amount of rent being charged, this level of management is unacceptable. If you're considering a building run by HSC Management, proceed with caution.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Tristate manages my condo building. David Behar does a wonderful job and he's always accessible…read more He's friendly and always responsive. He goes above and beyond what his role is. I highly recommend Tristate and David to anyone looking for property management services.

I have had a place in the Bronx for 8 years, while living in another state. I hired David after a…read morehorrible tenant experience. David has been fantastic. He as coordinated major repairs, found tenants and provided expense reporting for taxes. I highly recommend him.

The employees at 305 e 165th st were rude during blizzard that occurred on February 23rd 2026. It…read morewas so cold I had frostbite so I entered entryway between doors. Not even the lobby., and the employee told me to leave. Was very rude. Told me to leave. The lack of consideration and compassion is unmatchable. Don't deal with these people.

Front door management's phone number only leads to overseas and they ask for information irrelevant…read moreto the problem at hand. They offer amenities that they do not provide in the building. They make sure to not be around or have anyone to contact for mishaps. They charge me more for rent than what reflects on my lease. They take long to send someone to fix things in this new cheaply made building. The janitor does clean and throw away the trash twice a week but that is the only compliment.

I really hate leaving bad reviews but this management company is without a doubt the worst business…read moreI have ever had to deal with. Just to name a few, here were some of the issues my roommate and I had: - Our oven didn't work for the better part of 10 months of our lease, we contacted them over 15 times about this issue - We had mice (honestly not a huge deal, we live in New York, I get it) but they were supposed to have an exterminator come once a month, you had to call to get on the list of apartments they would visit - I called every month and no one ever came - Our buzzer broke/got stuck so whenever anyone pushed it it stayed on until we walked downstairs to turn it off (6th floor walk up) - Took the super three visits to fix our doorknob that had been broken for over 5 months, the broken knob resulted in my roommate being locked inside our apartment twice I could honestly go forever but the bottom line is don't rent from this company! It's not worth is.

Awful! Beware this company... not responsive to even calls about bedbugs. Have had so many problems…read moreliving in one of their buildings that I can't WAIT to move!!!

I live in one of the condos they're managing and I must say that they are doing a great job. Our…read moremaintenance and other requests are looked into promptly and everything is convenient for us. Definitely highly recommended for both landlords and tenants. I hope landlords and building owners hire a property management company as effective as them.

From the owner: McGrath Management LLC specializes in property management, commercial management, residential…read moremanagement, property maintenance, real estate brokerage, municipal planning, new project development, financial reporting & consulting, and receivership services.

Wavecrest is the worst management company in New York City. It is beyond me how they continue to…read moresecure management contracts. It is clear that something very insidious and very corrupt is going on between HPD or whatever city agency is responsible for having this management company grow so massive even with thousands of complaints from tenants all across the city.. I have never hated a Management company so much. Since they took over our building, it has gone downhill with rat infestation cockroach infestations, just absolutely horrendous . We are looking to sue this management company and get up from under them . They are wicked and I feel bad for anyone who ends up in a building that they are managing.. Wavecrest Management is the epitome of corruption occuring within New York City's subsidized and affordable housing. I am convinced that their ulterior motive is to scare everyone away, causing them to break their leases so that they can steal and accumulate stabilize housing units, and get all of these units to become market rate rental apartments , or worse, get rid of all of the original members of the communities and replace them with immigrants. Either way this company is ran by satan himself. BEWARE! Get a lawyer..

Poor living conditions under this management. I've had 5+ ceiling water leaks this year and have…read morenot received support from management. The repair team does not respond to my emails. Poor job at repairing the ceiling, worst job at analyzing and fixing the root cause of this issue.

I can't say enough about the professionalism that I receive from Trevor. Not only is he a great…read moreperson to work with, he sets proper expectations and follows through with them which is so HUGE in this industry. I recommend anyone that is in need of his realty and mortgage services to call him - you can thank me later.

From the owner: over 25 years in businessread more