1. Roofing Experts

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West Palm Beach, FL

Roofing Experts

1.0 (2 reviews)
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Gutter cleaning

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Mike McGilvary Roofing, Inc.

Mike McGilvary Roofing, Inc.

(59 reviews)

Mike and his team are the best contacting team we have ever employed - over 50 years and three…read morestates. They are responsive - phone calls are always answered or, at worst, returned the same day. They are polite and professional - and we always get straight answers. There has never been an "upsell" - we've never been told that we need a new roof. The message has always been - this is what's broken and here's how we fix it. I always get a detailed (and understandable) report, usually with arial photos taken by drone. Work has always been done on time and professionally. Once repairs were made we've never had a problem in the same general area. Finally, Mike is the consummate professional. He is a true professional and gentleman. I cannot offer higher praise.

Last time I wrote, Mike had redone the new part of our roof, to fix all the issues caused by the…read moreprior roofer. Today (Palm Sunday) we had a leak in the part of the roof Mike hadn't originally installed. I gingerly texted Mike to ask his advice. What I got back was well more than anything I could have expected. Mike called to tell me his supervisor, Travis, was already en route to our house. I then got a call from Travis saying he was twenty minutes out. 18 minutes later, he was at the door. He reviewed the leak inside, got his ladder and climbed up the roof and within ten minutes, was back down and showing me pictures of where he'd determined a dryer vent had let water in. Mike called me back to tell me he had a team he could send. Now. I told him it's Palm Sunday, I don't want to take your guys away from their families. Mike said, they are busy all week, this is my best chance to get this fixed. It won't take more than four hours. I agreed and within an hour, there they were at the door, ready to go. They cleared the tile, laid proper under layers - three layers in total. Then buttoned it all up again and were done within two and a half hours. I got a full set of pictures from Mike explaining every step of what was done. All this would be great on a weekday. But a Sunday? Palm Sunday? I am just in awe. From a customer perspective, it's like having a choice of hiring superheros like Mike and his team, or saying no thank you - I prefer the usual sheisters and snake oil salesmen that typically make up the roofing business. You can spin the wheel and take your chances - but for me - I just feel damn lucky to have found someone who provides this level of service and this quality of work all for a really modest price.

Ace Pro Roofing

Ace Pro Roofing

(12 reviews)

Top notch communication and support from day one! These guys…read moredid an awesome job!! From start to finish, everything was documented, and I was kept updated every step of the way. I would recommend Ace Pro Roffing to anybody need to have the roof done.

Started out great, my accountant referred me to this company because they did a great job for him…read more I called ACE Pro on April 1, 2026, this date takes on a rather "sick joke" meaning as time goes on. The call went great, a man came out the next day and looked at our leak, and we got a contract to do our roof, 2 sola-tubes and 2 solar attic fans and new rain gutters. That was April 1st, today is September 23, 2026. the project is finally done and has been nothing but a nightmare. Nearly 5 months of being completely ignored until the company needed another payout, then they would surprise us with a late afternoon call, saying "we'll have a crew out there in the morning". It was as if they had never heard of scheduling. Halfway through, I told the office I wanted the owner. John called me and spoke like he had some sense, but things got even worse after I involved him and I am not sure if it was him or maybe I torqued his staff by asking to speak to him. I wasn't rude or loud; I just insisted that someone call me to give me a heads up about progress and when it will happen. They cannot do that for some unknown reason. Well the Gutter company was awesome and I'll be reviewing them here with praise. I am retired and have owned 2 businesses of my own. I have a notion this company is in financial trouble, and they rush out to me a pay deadline to get the big payment and then they go radio silent on you. It was affecting my health to try to reason with these people. During the hottest months of the year here in S. Florida, this company rushed out to tear off our old roof and install the black rubber membrane required by Fl Law. Mind you this was during the hottest months and now our entire roof is nothing but a black membrane sucking in all the heat it can. This was the way the left our house for over a month. One of our AC units went out after running 24/7 wide open. I have R30 in my attac but the house, especially the closets top shelves were super hot. When I called the company and told them our AC died, the girl was very abrupt: "THAT IS NOT OUR ISSUE IT'S IN OUR CONTRACT". This is how she speaks to a customer who has been left without any updates for weeks on end. Unless you have 6 months to sit around your home, hoping your roofer just might show up today, do NOT HIRE THIS ROOFER. BTW, when they finally installed the roof shingles, they had not installed the solo tube yet. That means they cut away about 6 feet of the rubber membrane that is mandated by our state. The advised me that doing it backwards is ok, which is no relief to me. You've been advised and so has my accountant. REASON FOR AMMENDMENT AND 3 STARS INSTEAD OF ONE I amended my review so I could add details about the workers for this company. They were all wonderful, whoever came out to do the actual work. I set up a seating area under a huge oak tree for the men to eat their lunches. I definitely do not want my earlier notes to reflect poorly on the actual workers. Only the owner and office staff were completely lacking in communication skills. I know what I am talking about, my last job before retiring was Customer Support Manager for a nationwide IT company providing AV recording equipment for courtroom and police departments all across America. This roofing company does ZERO customer updates, they just text one evening, after being radio silent for 2-4 weeks "we'll have someone out tomorrow morning". SMH The first crew that came, I ended up giving their foreman a 12' ladder I no longer used and one fella I gave a rooster for his flock. Every worker that was sent out was a good person, working a hard job. My frustration, as you may understand, was exhausted by waiting 2 weeks to a full month without a peep from the company to let me know when they will come out again. The issue still remains that they took a full 5 and a half months just to replace the roof and install attic fans and one sola-tube. So, the moral of the story is All the onsite workers were great people and we enjoyed each other's company. The office staff and the owner, zero follow through. I would wait anywhere from 2 weeks to a month before calling them for an update and the first words they would all say is "we didn't forget you". All I would say is "I can't tell from here".

JD Roofing & General Contractors - Roof leak in the same area in Sept. 2024.

JD Roofing & General Contractors

(7 reviews)

We highly recommend this company. Their pricing is very competitive and their work is first-class…read more The key is that the owner, Jose, is friendly and honest. He uses full-time employees, not casual day laborers, and this shows in the crew's dedication to the company and eagerness to do a great job. We contracted for a new asphalt shingle roof and the project, from teardown to completion, was done in three days. With a little help from the glorious weather! Jose kept us informed at every stage and even included a few extras as some unexpected wood damage was discovered. Debris was cleared at the end of each day. Of course homeowners should get more than one estimate for any project (we got five) but we're sure JD Roofing will beat all competitors.

DO NOT DO BUSINESS WITH THIS COMPANY!!!!!! If I could give them ZERO STARS, I would. They came out…read moreto repair my roof in September 2024 and I paid them $1100.00. It is now September 2025 and I'm having THE SAME ISSUE AGAIN in the SAME area of my roof and they want to charge me $450.00 more to fix it! I DON'T THINK SO when the leak is literally coming from the same spot in the ceiling in my office. I intentionally left that area of my ceiling unrepaired, just in case the problem re-occured, as it has. They're NOT HONEST and they're only out to get money from their consumers and they try to get MORE MONEY when the problem happens again. IT'S A MONEY-GRAB FOR THEM!!! DON'T DO BUSINESS WITH THIS COMPANY!!!

Roofing Reina

Roofing Reina

(3 reviews)

I highly recommend Roofing Reina! From the very beginning, Pamela Criado and her team provided…read moreexceptional customer service, professionalism, and attention to detail. Pamela was knowledgeable, responsive, and took the time to answer all of our questions throughout the entire roofing process. The Roofing Reina crew arrived on schedule, worked efficiently, and demonstrated outstanding craftsmanship. They treated our property with respect and did an excellent job cleaning up after the project was completed. The quality of the workmanship exceeded our expectations, and our new roof looks amazing. It's rare to find a company that combines honesty, integrity, and excellent communication the way Roofing Reina does. Pamela genuinely cares about her customers and takes pride in ensuring the job is done right. We are extremely pleased with the results and would confidently recommend Roofing Reina to anyone looking for a trustworthy and reliable roofing company. Thank you, Pamela and the Roofing Reina team, for a job well done!

Two and a half years, yes, two and a half years to finally complete a simple roof job with no…read morevisible leaks! Two and a half years of water intrusion leading to damaged ceilings, walls and buckled floors. Not to mention visible mold! Two and half years of finger pointing, playing the blame game and sending clueless workmen to "finally fix the problem." What a disgraceful business model! We called and called about water intrusion every time it rained. It was so easy for Pamela to blame the A.C. company. Her roof was "done perfectly. It has to be the air conditioner." We called the A.C. company. They came out to make sure everything was properly installed. Next rain, more leaks. I proposed a quick on site meeting between the roofers and the A.C. company so between the two, they could figure out where the issues were. Both companies agreed to a date. Pamela No-showed. This led to the A.C. company not wanting to deal with us any longer. Roofing Reina always sent Chris out to check the roof, never fixing it and never really attempted to find the problem. Pamela insisted it was the A.C. so since this was her only solution we went ahead and hired another A.C. company. We requested that they seal the doghouse because Roofing Reina insisted that was the problem. We spent $775 to reseal doghouse and the next rainstorm water poured into our home. I called new AC company who came to check the doghouse as well as the drip pan .It was investigated and found to not be the doghouse or drip pan overflow. Roofing Reina was contacted again via email since it's been such a long time, and their work was guaranteed. Pamela, the owner of Roofing Reina, sent someone out again to check. This time it wasn't Chris. Thank God Carlos was the one who came out. He surveyed the situation, and he pointed out the cut flashing and poorly sealed legs of the AC stand, which were the roofer's responsibility to properly seal when the new roof was installed. Then Carlos and his assistant finally sealed all areas of concern as well as others he himself found, such as the sunlight and drainpipes. Finally, the next rainstorm proved the roof installation had horrible issues that were finally resolved by Carlos. He sent us photos of cut flashing and poorly sealed areas which lead to ceilings, walls and floors that have been destroyed by constant water intrusion. This will all have to be repaired/replaced. Roofing Reina's negligence caused all of these problems, including having to call another AC company to reseal doghouse which was never the problem and incurred additional costs needlessly. Their flood tests where they blamed the doghouse was actually the legs of the AC stand that lead to water intrusion. Our last contact was a brief phone conversation where my wife tried to state our concerns. This ended with Pamela, the owner stating, "Then sue me" and hanging up on my wife. Excellent customer service is far from the truth! Pamela, you fired employees that installed the roof at our property as you stated for a reason, yet you never took accountability for the damaged caused to our home. During the process I was never informed of additional charges and then was told it was an additional 3k. When you came to collect the additional charges, we never said too bad sue me we paid you. Had we known the nightmare job you and your business produced and the lack of responsibility and accountability to correct it in a timely fashion I now regret being a good customer and paying as requested. Do what is right for your customers!

Roofing Experts - roofing - Updated October 2026

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