Had a washing machine that sometimes ended its washing cycle with clothes dripping wet. Although…read morereplacing the 1st defective part failed to fix the problem and we had a miscommunication issue, they immediately came back free-of-charge and fixed it by replacing a 2nd worn out part. The way they handled the follow-up showed me that they care for their customers and are professional. Would recommend.

Our fridge had these intermittent rattling sounds that appeared to be more frequent as the week…read morewent on. I used the Yelp app to request a quote from the company since there were a lot of positive reviews. The company responded super quickly, despite it being on a Saturday morning and even offered to take a look at the fridge that day. We weren't able to have them come on that day and they offered to come on Sunday. Amazing. Sergey called before coming and came super promptly to our house. (At 8:10 a.m - was given the window between 8-11 am). He first diagnosed our random rattling sound as our ice maker (which has been frozen over for years). He proceeded to chip away at our ice and turned it off since we weren't using it anyway. I thought that was it and felt a little worried since I had doubts the cause of the rattling was solely due to the ice maker, but he then asked how long the rattling was happening (about a week) and then pulled the fridge out to check the back. He said it was our compressor and although the fridge would rattle, he said it would be about $1500 to change the part. Said it wouldn't affect the efficacy of the fridge so we opted to just live with the rattle. Charged only the $89 diagnostic price. I expected more since he had cleared away our frozen ice, but he didn't charge us for that. The entire visit took about 30 minutes and while he wasn't the warmest or friendliest person, he was professional and thorough. Would call this business again if we had problems with any of our appliances.

I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

Lance and Lorene were very responsive and wonderful people to work with…read more After calling two other appliance repair companies closer to home and receiving disappointing replies (couldn't work on electric cooktop, no answer to message left), I contacted Apex Appliance Service. Communication was fast and they kept in touch via text and calls to keep me updated on arrival times, costs and even reminders the night before the repairs were being done. Lance initially came out and diagnosed the issues and provided a very reasonable quote for repairs. It took about a week for the parts to come in and he repaired the broken electric burner and the dryer within an hour. Highly recommend this friendly efficient company, thank you Lance and Lorene for the great service!

Vince is great! He is professional, knowledgeable and friendly. He helped me fix my refrigerator…read morequickly and explained what went wrong. Highly recommend to anyone needing repairs to any appliances. The repairs were also reasonably priced and hassle-free.

Vince contacted me within 1-1/2 hours of my Yelp request/inquiry…read more He was able to come out the very next day. That morning I received a text message confirming arrival time, and later that morning I received another text message advising that he was ahead of schedule and arriving in a hour. When Vince arrived he was able to diagnose the issue with my refrigerator, picked up the part, and replaced it all within a hour. He also assisted me with another issue. Vince is very professional, and I feel the cost was reasonable. I highly recommend VinTech for your refrigerator problems.

First time customer had a great experience in having my LG washer fixed and repaired. Called late…read moreFriday to make a service appointment friendly lady Jessica scheduled right away next day Saturday. Dustin was very knowledgeable after told him water was not draining after wash so washer needed a new drainage pump. Replacement part came in on Monday and Dustin fixed my washer so quickly and repair cost was affordable. Will be using Ohana Appliance for future repairs if needed. Big Mahalo, Dustin and Jessica!

What went well? Everything. Quick, efficient, kind and…read moreprofessional. I felt price was reasonable especially for a Sunday afternoon. We won't call anyone else for appliance repair. They called the next morning to insure our problem had been resolved. Who does that anymore? 5 star customer service.

Highly recommend--Brian and Nani were fantastic. Our dryer started making a really loud, awful…read morenoise out of nowhere, and they were able to come out quickly, diagnose it right away, and fix it on the spot. It ended up being a jammed wheel, which they replaced efficiently. We have a stacked washer/dryer in a very tight cabinet space, so I was honestly bracing for some kind of hassle or damage--but they handled it like pros. They got the unit out carefully and back in with zero damage and no stress. From start to finish, they were super responsive. I got scheduled within 24 hours, messages were answered immediately, and they kept me updated on timing so there were no surprises. They showed up exactly when they said they would. On top of that, they were just really pleasant to work with--friendly, polite, and clearly knew what they were doing. Their service put me at ease, and I wish all businesses were like this. I'd absolutely call them again and recommend them to anyone.

Reliable, quick, professional, and honest. I contacted about 10 other repair services for my washer…read moreand felt like this was the best one to go with. He fixed the issue I started out with and came out the very next day again to sort out something I had missed. Unfortunately my washer was too far gone and not only did he give me honest recommendations, he refunded me the service charge which I am so grateful for. I'm really blessed to have gone with them and I will forever be recommending Goodwin to anyone else I know.

Justin from Ace was arrived in the appointment window and even gave a 30 minute call prior to his…read morearrival. Was quick to determine the part that needed to be replaced, quoted it and did a very thorough job getting everything back up and running. Provided a lot of information regarding the problem and expected life's span of the dishwasher after the repair and gave some recommendations regarding a repair or replacement for any future issues.

I needed help with our brand new Bosch dishwasher and contacted Ace because they are an authorized…read moreservice partner with the best Yelp reviewsp. From my first phone call with Lynne, customer service and communication were excellent! I like that they send reminder confirmations the day prior to the appointment. Justin came out to service the dishwasher and was able to diagnose the problem right away. He was very informative and professional in his approach and extremely knowledgeable. We needed to order a part for the repair and his return visit went very smoothly. He even caught something that I would never have noticed about the dishwasher door. He fixed it and everything was perfect. I would not hesitate to contact Ace Appliance Service for my future needs.

Waipahu Appliance repair is everything a homeowner would want. They are reliable, fast,…read moreprofessional, courteous, and reasonably priced. We came home from a three week vacation and had a pile of laundry to do only to find out that our washer was broken. I called in the morning and Waipahu Appliance Repair was there by 1 o'clock that same day. They did not ask for a diagnosis deposit and quoted me for parts and labor. when the technician came by. He mentioned that he thinks further repairs were needed or else I would be running into trouble. sure enough we had that done too, and I only paid for the extra part not the extra labor I highly recommend Waipahu Appliance Repair and will be using them for all of our household needs in the future.

Had food review so I waited till someone came to my house to address my issue. This was Friday no…read moreresponse Monday. Now I gotta start again. Don't use them. Not the same as before.

Jen had diligently and efficiently worked on our Dacor freezer until issues were addressed…read more Took a couple of months due to delivery of parts and bad weather BUT the job got done!

Amazing woman!! She is incredibly knowledgeable I use her regularly now as she gives great advice…read moreon whether to repair and how to maintain appliance or when not to bother. She also knows brands and appliances well.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

Friendly and knowledgeable about Bosch products. Was able to quickly acquire part and repair the…read morefridge.

I cannot recommend this company enough! My dryer completely stopped heating and a technician was at…read moremy house the next day. Sid was incredibly professional, courteous, and explained exactly what the problem was before making the repair. He diagnosed the issue and fixed it in under an hour for a very reasonable price.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.