Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Quick and amazing service! Warrington chimney came out…read moreNovember of last year to fix our fireplace and chimney they did great work, kept a clean work space and were quick. After this last wind storm we lost the cap to the chimney. They were out 2 days later fixed it right up!!

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

One star because I cannot give less…read more Worst experience ever, all stones purchased from here are AS IS! Received a subpar product and was told you signed a contract and you have to live with it! Sales help states stones are polished and sealed. Forgot to tell me they are already polished and stacked in there yard until someone purchased them. Had service out only to tell me, it the stone and cannot do anything. Never buy from here!

Years ago we stopped into Flemington Granite during our kitchen remodel. At the time they were…read moreworking out of a very small space and no real showroom. So we were pleasantly surprised when we visited this time. The showroom is gorgeous, and the staff immediately helped us. We were installing a 8" x 9 foot drink rail for a game room, so we were on a budget. They worked with us to find a remnant in the color we wanted. They helped us choose our options for edge and corners, and set up a time for on-site measurement. It was just before Christmas, so we chose to defer installation until after the holiday. When they measured, they were right on time, and used high tech laser equipment to measure and draw the space. They discussed the support requirements to me, and they were gone in less than a half hour. They returned with the granite about week later, and installed the slab professionally and neatly. We were very impressed throughout the process.

After having roof work done by a roof contractor I discovered a leak in my ceiling by the chimney…read morechase where it penetrates up and out the roof. Calling back the original roof contractor and informing them of the leak they said I needed to replace the siding of the house in the area of the chimney chase at the tune of $4000!! I then began calling other various contractors for this repair and was told all kinds of BS, from having to rebuild the chimney chase, having to wait as they were too busy, too cold (it was December) and told to wait until spring, etc. It was a bad leak and causing damage to my home not to mention the stress caused on me being at the mercy of contractors. So... I kept on searching contractors and came across Up On The Roof Chimney Sweep during I'm sure their busiest time of the year like everyone else's. However Up On The Roof Chimney Sweep promptly returned my call, took my information, promptly came to measure the chimney chase and came back with a reasonable price and did not take advantage of my situation! I scheduled the job with Up On The Roof Chimney Sweep and could not be happier with the quick prompt service and results that were received! It has been a full 2 months with some heavy gusty rains and no leak so this job was given the test of time! There is barely any worse feeling than being at the mercy of contractors when you have a situation that needs to be correctly fixed in a timely matter and not at a contractor's convenience. Up On The Roof Chimney Sweep not only fixed my chimney leak but relieved the awful stress on me from the start with their integrity, price, answering all my questions, and all the way to the finish product which looks great too! I highly recommend Up On The Roof Chimney Sweep and will definitely use again!!

Yes, very good guy. He did an excellent job with my fireplace. Resonable prices also.read more

Scammers! Quoted $266 to repair a "bad igniter". Then bumped it to $2200 upon arrival and didn't…read moreeven have the proper replacement. We called another company who replaced the igniter for $400. Stay away!

If I could give them a 0 I would! We purchased fireplace doors in May of 2025, however we just…read morestarted using our fireplace mid November 2025. On December 6th the the doors would not close so we called East Coast to have have them come out and fix/adjust the doors. I was told that they are new owners and they will not honor any of the previous owners warranties. He then hung up on me! These "new" owners obviously don't care about existing customer service so I highly doubt they'll care about new customers!!

I see there are some older neg reviews here but I am guessing they're about the prior owners…read more Brandon and his partner are awesome. My chimney chase blew off in a windstorm; difficult access, sloped ground and three stories high. The first quote from a different vendor was for $12+K to rebuild the whole chimney, but Brandon said they could just replace the chase and cap at a third of the cost. They assembled scaffolding to inspect the job and left it in place for 5-6 weeks while the part got manufactured, at no cost to me and probably inconvenient to them. I was a satisfied customer but 2 1/2 years later a freaky windstorm hit it again. When I reached out to Brandon he said the work was guaranteed and repaired it for a 2nd time at their own expense. I like the way these guys handled themselves and highly recommend them based on this experience.

Stay away from this business. They've cost us thousands of dollars to redo all the damage they did…read more We had a wood stove insert installed in 2019. After only four years the stove is now garbage. It was installed so badly that it's a miracle the house didn't go up in flames. They installed the stove with an electrical socket that had an incorrect clearance; there was no heat shield; the collar was unattached from the two flue pipes; the pipe was not insulated; the flue was not capped; and, the stove was installed with plywood visible in the mantle. We were told that they would get the permit but they didn't. I guess they knew it would never pass inspection. After all of that, they would not reimburse us for anything, not even the price of the stove itself. The stove manufacturer wouldn't honor the warranty because the installation was done so badly. Get someone else.