Scheduled an appointment to have a simple repair done on a vehicle, showed up on that date and they…read moretold us they had nothing in the book for us. They would look at it the following week. It has now been 3 weeks and they have not even looked at it. The repair would take about 45 minutes if I did it, just not much fun in a driveway in the cold weather. They acted as if it was normal to have them keep the vehicle 3 weeks before even looking at it. The job was to pull out the battery, replace a blower behind it and put the battery back. Not rocket science here (6 screws). They stated they told us it would take a few weeks. I'm sorry, but I would never take anything here for repairs EVER again, and not even think about the purchase of a car if this is how they treat customers. Took the vehicle back and told them how poor the service was, and they did not seem to care.

From the owner: Complete auto body collision repair facility. We are a Dealership and have Factory trained techs…read more We work on all makes and model of vehicles. We work with every insurance company.

I had a nasty scratch on the side of my beautiful Honda Pilot. When I took it to a local repair…read moreshop for an estimate, they quoted me double what Crash Champions charged and said it would take a week+ longer than what it took with Crash Champions. They were highly recommended by two family members, but I was hesitant given that they're 30 minutes away from me. I am SO glad I chose them. My car looks brand new again, and they even went above and beyond and touched up another area on my car. Then, as I was driving it home that night, I had stopped at a drive-thru & had to put my window down. Unfortunately it wouldn't go back up. When I called them the next morning, they took 100% responsibility and said they will be sending a mechanic to ME! (??!!!) That blew me away. I have never had that experience at any other repair/body shop. I can assure you that a Honda service shop would never send a mechanic to you, even if it was their mistake. Just utterly impressed with the customer service and care that this place offers. They will always be our body shop (which, hopefully we'll never need again!). Highly recommend them.

Went in for an estimate and was told someone would contact me on a day or so. That was a month ago…read more I would rather them just tell me they don't want my business. Waste time! I suggest you go to someone who will truly help you.

I have a 2017 Harley-Davidson Road Glide ultra that came form the factory with many parts unpainted…read more(ABS Plastic - Flat Black). As a winter project I took these parts off my bike and contacted KP auto to have them painted to match the rest of my bike for an upgraded look. I handed them 14 individual parts that had to be prepped, primer coated and painted base color and clear coated. They did a fabulous job! Even with all the curves and crevasses in these parts the paint turned out excellent with a deep reach gloss that matches the Harley - Davidson factory finish. They were quite easy to work with and very fair with the price of this job that I am sure was a bit tedious and time consuming. I am quite happy. John - Addison, WI

I never been to this place before so I had a question and I emailed them the first time they…read moreresponded in a nice way but the 2nd time they used all caps in the email which makes the company look bad. That's not how customer service should be responding to an email in all caps. For sure I won't be going there.

They did an excellent job; it took quite awhile but it was worth the wait. Everyone was nice to…read moredeal with, even though I called a lot to check on the progress. They even cleaned my vehicle, inside and out!

They went above and beyond to work around my schedule to pull a dent out of my truck bed with…read morepaintless dent repair. The truck looks good as new and there is no sign of it ever being there. Once that was done for a courtesy the buffet a scuff out of the wheel well covers and washed it. A++++ job I could not be happier.