I stopped by Rix for a dishwasher. They had it in stock and got me fixed up immediately. Always get…read moregood service with Rix.

if I could leave 0 stars I would! My family and I, left 2…read morewashing machines for fixing and left my name and number. Expecting a call in the next 1 to 3 weeks which I never received. life goes on and it randomly comes up in conversation and you realize it's a month later, so you head back thinking 'They should be fixed by now'. We were told that didnt fix them, because They lost our contact info. We were then offered a third free washer along with ours fixed and ready in a week. We agreed and then put down 2 contact infos. life goes on, angain no phone call and a little over a month goes by, we head back. Not only are our washers not physically at this business, but the Owner doesn't know what happened to them and continues to yell and claim it's our fault for not coming back to pick them up sooner. Who on gods green earth, does this a**hole think he is!? I highly recommend any other place that isn't Rix Audio Video & Appliances!

Cameron serviced my dryer and did a great job! He was prompt and thorough. When he finished, he…read morecarefully explained the problem and recommended what needed to be done to fix it. Thanks to Cameron, it now works perfectly!!!

Never again! Did not know how to fix the problem…read more Lying and not doing what he said he would do came easy Best if you find another company

Order was there on time and I forgot to order box spring . They went back and got one and had it…read moredelivered and set up in under an hour. Super helpful and great product!

It was a great experience. Chris is very knowledgeable and helped us make our decision…read more Delivery/installation staff did a great job.

(March 21, 2024.) My experience at other Home Depot locations caused me not to expect much in terms…read moreof customer service here. I entered the store and found the shelving units (what I originally came to shop for) but didn't see what I needed. No problem. I then looked at the patio features and saw a glass-topped table with four chairs and an umbrella. A closer inspection revealed a sign on the umbrella that read "$129". (I may be wrong in my memory, it may have read $125, but that's not really the point.) I haven't priced patio furniture lately, but I thought that price was too good to be true, and thought it pertained only to the umbrella. But there were two stacks of boxes behind the display, containing the whole set. A young male associate walked past me, and I asked him if that price was for the umbrella or for the whole set. he said he didn't know; he was from another department, but he would find a garden center associate. It wasn't long before the garden center associate showed up and scanned the boxes and told me the price for the whole set was in fact what was on the umbrella. (In this time I had looked at Walmart dot com and saw a similar set for $380, with free shipping.) I told him that if it would fit in my tiny SUV, I would buy one immediately and take it home. He replied by saying that they deliver. Then, a member of management walked up. He also stated that the set was that price, and in fact they could deliver - but it would be a $35 fee. No complaint from me. He also said that it could possibly arrive tomorrow or the next day. I was then told to go to the service desk and place a delivery order. And I did. The clerk at the service desk was as friendly and helpful as these other three associates, and she guided me through the delivery process. It arrived two days after. TWO DAYS. Everything was as expected. You can bet that I will drive the one hour distance if I need items from Home Depot in the future, even though La Grange is only 30 minutes away and I'm in that town twice a week. STELLAR CUSTOMER SERVICE!!!

Home Depot seems to have all around better staffing than its competition. I went to Home Depot's…read morecompetition to buy a few pieces of lumber and it was frustrating because they did not have the lumber labeled. Frustrated, I went to Home Depot and all of the lumber was labeled therefore I knew exactly where to find what I needed. Little stuff like that makes a difference.

Items were easy to find. The lady in the garden department was friendly. The prices were extremely…read morehigh for the plants.

3/34/26-Horrible experience-We bought gas stove top 11/21/25.When delivered, installer found a part…read more- gas - regulator missing. Now 100's of phone calls-5 today no resolution. Most often response is let me get you manager , then no one picks up. We have been there in person, no help. I have contacted credit card to contest charge. I can honestly say my worst commercial experience ever. DO NOT BUY APPLIANCES FROM THIS STORE