We drove all the way from Jacksonville, Florida to buy a mattress from Laurie! She's got the best…read moreprice for great comfortable mattresses! They even delivered the same hour- all the way to Beauregard! Clean store with many different options available. (They're located off Fredrick Rd going towards Auburn, on the left- beside Momma Goldbergs. ) Tell them Courtney sent ya;)

I researched and went to many mattress shops to find the right mattress I needed. After stopping at…read morethe store in Opelika Alabama I found my mattress and made the purchase. Stacie at the store was so much help and went out of her way to answer my questions and help me chose the mattress needed. She was so helpful and informative on their product. I opted for a latex mattress that will be delivered next week. Yes they are pricy but I see this as an investment in my health. If you are in need of information, special care, service and great knowledge of mattress products please go and see Stacie at Simply Sleep as she is awesome. You will be very pleased. Rhonda Campbell

My son and I were browsing around for furniture in this Ashley over the weekend. They had a few…read moresofa sets we liked. They were willing to do a military discount but some of the options we like still seem a bit steep. No discounts can be made on outlet pieces. We did like on item that fell into this category and two other sets that were not and could be discounted. We all know, I love a great deal! We didn't make a purchase just yet as they were our first stop. Service was great, not pushy and understood where we are coming from in our decision making process. Do we want something to suffice for the time being or a larger investment set to ship around from town to town... is sort of what we need to figure out at the moment. If we do move forward with a set from here, I'll update my review after shipping/delivery.

Whitney is absolutely wonderful to work with! She was very knowledgeable about the products they…read morehave, and she took the time to recommend items and viewpoints we typically wouldn't have considered, without being pushy or just trying to "close a deal". She listened to our wants/needs and was very easy to talk to. She made our purchasing process very simple and we will absolutely be returning to see her for our next purchase! This store was a clean, friendly, and welcoming environment, and they should be very thankful to have an employee like Whitney! Her customer service goes above and beyond and she deserves recognition for sure!

Mattress Firm offers great mattress and good prices, when they are on sale. However, once you've…read morepaid for your purchase, expect zero customer service. Most questions are answered with an "I don't know" and if they offer to find out and call you back, don't expect a call back. It took 4 phone calls to finally get one of the reps to call me back.

I am extremely upset by the quality of customer service and attention to customer needs at this…read morelocation. I called this mattress firm three separate times to help with scheduling, and each time was told incorrect information. I was told I would get a Mattress Thursday, only to receive a call later that they were scheduling my delivery during a time I had specified I was unable to receive it. The associate rescheduled me for Sunday, but I was called the next day and told that they were unable to deliver my mattress for another week. I would not recommend this location of Mattress Firm to anybody.