We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

I have had two great experiences now selling with Sam. He is a great communicator and pays right…read moreaway. I highly recommend doing business with these people.

I went in wanting their "Bulova 96B332 Limited Edition Breton" they had on display, although it was…read moreslightly used I still was very interested as it is such a nice piece. The price at first wasn't bad but then I checked for it online and it was a whopping $150 less and brand new online versus $900 at this store in Asheville. I'm visiting here for a small vacation and would've loved to take this watch with me back home but I cannot justify spending $150 more for a used watch than buying the same thing online brand new! Other than that the shop itself is very nice and their repair and service kiosk is great.

What an absolutely wonderful local establishment. My partner got her aunts watch cleaned here and…read morehad a band changed. The band broke the next week, but they replaced it for free. A testament of their dedication (and maybe the band quality). After having the watch a couple weeks, I accidentally shattered the crystal. So sad. I looked at a few options, but a lot of them you needed to ship in the watch and they couldn't tell you if they could even fix it before seeing it. Also, a lot of those shipping places starting at $70 anyway. It was coach. I took it to the coach shop, but they also did not fix that. With that in mind, I went back to where she had it fixed. The people working in there were incredibly knowledgeable and friendly. They were upfront about the cost and let me know the waiting time. One of them makes their own jewelry and it's super beautiful. Luckily, the watch took less time than the maximum amount I would be waiting, but I was fine either way. They called and I went and picked it up today. The two humans were working and I can tell they truly want to help and enjoy their job. The Crystal was a bit particular but it looks just like new. The cost was $80 with tax which I found very fair as they replaced the battery as well. Wonderful establishment with great employees who are professional and approachable. Recommend it for sure.

He put in a new battery to my Brietling Aerospace while I waited. Quick efficient service! Watch…read moreworks! Drew M.

I brought four watches in for my wife and myself. These watches ranged from high end to casual…read morewatches we wear to sporting events. EACH needed a battery and any other service noted. All were replaced while I waited (15 minutes)! It is comforting to know there are still craftsmen available to perform the work required when so much seems disposable now!

Don took my dad's space view Bolivia watch 1945 and look like brand new after years of wear and…read moretear, my dad wore this watch for over 30 years. I talk to Don several times he help understand the rebuild process was very friendly knowledgeable great person.

Fantastic job overhauling my railroad approved 214 Accutron! Don is a super nice and extremely…read moreknowledgeable guy!

They are usually backed up, but service and friendliness is great. I had a small dresser clock from…read morec. 1989 that the works had stopped. They said all the new works were larger. She managed to find one to fit! Great customer service.. The cost was a Whopping $20. I cannot give them a high enough rating - I have a cuckoo clock waiting for repair - as I said her backup is long, but worth the wait.

Joanie and Kenny were amazing! They had never seen a clock like this (built by my grandfather) but…read moreonce they got into it, the clock was running and chiming like it was meant to do! Strongly recommend them.

Fast and great service! Very friendly! Great location! Will always be my Go-To for repairs!read more

From the owner: On-Site Watch Repair!…read more Greeneville Credit Jewelers is a family owned and operated Jewelery sales store and located in downtown Greeneville TN. Focusing on customer satisfaction and and accuracy with every watch that they repair. We provide watch repair which is something that is hard to find in Greeneville these days! The best part of all we do, all of our repairs are done on-site so there wont be a chance of your watch getting lost, stolen or damaged since it will be protected in our shop at all times! Come by and see us on West Depot Street to get your new watch or your old watch Repaired!

Mom and pop jewelry repair place, always honest and affordable to service your watches and jewelry!…read moreTake only cash or check....old school! Awesome people!!!

Wonderful, professional, honest and kind Mr and Mrs Wilson are amazing. They have taken care of ALL…read moreof my jewelry for over 16 years. If they do not do any services they know who to refer you to, as well. Mr Wilson also served our country in the United States Navy. There are some pictures of his time in the Navy up on the wall.

Update: my review below was for John Laughter Jewelry. The business name and ownership here has…read morechanged it looks like (Tammy's jewelry?), and kept old reviews. I have never been to Tammy's.

Went in to get a quote for a repair of loose latch on an earring. Woman was so abrasive with the…read moreearring, I asked her to please be careful and be gentle since it was already loose. She pushed on it so hard until it broke then she simply said "now it's broken". I went in with a loose earring latch and came out with a broken earring!

Today I came in needing a ring insert because I had just gotten proposed to. They gave me the exact…read moreinsert I needed and didn't charge me. a great example of a good quality family owned business. Thank you so much for your kindness!

I definitely give this small town jewelry store a five star rating for friendliness and all around…read moreextra length to make sure we were satisfied. if you are looking for jewelry I highly recommended this place. David Bryan