We highly recommend Barry, The Clock Surgeon in Knoxville. He is personable, knowledgeable and…read moreclearly has the knack and talent to tackle the most complicated clock works with ease. Barry was reasonable and surpassed his reputation as the best of the best. Equally important, and a very rare trait was his word of honor. I can't praise Barry enough. We are blessed to have The Clock Surgeon in E. Tennessee. You will not be disappointed!

Recently, we were given an old wall chime clock by good friends. It had not been used in 30 years…read more ContactEd Barry and sent pictures to verify if he could work on it. He immediately responded and sent an appointment. He and his son arrived as scheduled, then went right to work Just like the surgeons they are. Within a couple hours the clock was up and running and making a beautiful chime. They were very professional and had all the tools and parts necessary for the repairs. It was so pleasant to watch them work and tag team the repairs. So nice that this type of service still exists! I can't express enough thanks to them doe the great service and professionalism.

If you have grandfather clock that you need cleaning or repairs on give Clockwise a call. They are…read moreout of Asheville and can travel within a certain distance. Punctual, polite, thorough and knowledgeable; they'll take care of your clock's needs.

Very disappointed. Took my wall clock back to my residence in worse condition than when I took it…read morein. The pendulum "tick tock" is not engaging somewhere so it comes to a full stop in about 45 seconds. When wound up to the top of the left weight suspension, it winds down and bottoms out in less than thirty minutes

On August 7 2025 I brought my antique Mantel Clock in for oiling to Steve Hirschhaut at Concord…read moreWatch, Clock, & Jewelry Center because I trusted him. When I brought in the clock they said it would be 5 months due to surgery on Steve. He sold his interest in the company last November. I was not consulted as to whether I wanted to take my clock back or leave it there. On January 6, 2006 I asked for a status report on my clock. Had to leave a message and asked for a call back. NO CALL. On January 8, 2026 They said they would call with an update. NO CALL. On January 8, 2026 They said the clock maker was bringing some clock back which had been repaired. Mine was not in this delivery. On January 13,2026 They said they would call with an estimate. NO CALL (they said my voicemail was not set up). On January 22,2026 I was given an estimate of $280.00 + tax and that it would be 3 weeks. Said their clockmaker was Black Bear Clock Repair in Kodak. On February 24,2026 had to leave a message about the status of my clock. NO CALL. They said they will contact the clockmaker for a states report. Said she will call me (ya, right!). Was unaware that oiling a mantel clock took 4 1/2 months. It has now been almost 7 months since I dropped off my clock - the new management has had it for 4 1/2 months. I am wondering if they even have my clock and are just stringing me along.

Went there in September to check on a watch left there a few months earlier. The watch wasn't ready…read morebecause the crystal had not been received. Called numerous times, no voicemail. Drove over several time, weren't open. Called before Christmas, was told the crystal was expected to arrive in two weeks. Left my name & phone number so I could be contacted to pick up the watch. Once again, tried calling - no voicemail, drove by - not open. Tried emailing a person who appears to be related to the clock maker! The people I met when I was there in the early Fall were very nice. At this time, I just need to retrieve the watch!!

Sign on door states that they no longer repair clocks -- just watches. Also, be remindful they no…read morelonger keep normal business hours. 8/8/25

Don't wast your time. This guy lost my clock. Every time I visit he looks and says he will call…read morewhen he finds it. Never calls and I visit him again. More than 3 years and always the same. My clock was a wedding present from my mother over 44 years ago. I would say more, but such a loser &#%(^.

This is the second time I have taken my 41 year old Black Forrest coo coo clock to Lou and I have…read morenothing bad to say about his work. Timely service and excellent craftsmanship. Thank you Lou. You are the clock doc!

Excellent workmanship by a second generation craftsman. Good information on the initial phone call,…read moregood turnaround time and reasonable pricing for high quality, detailed work. We have a mantle clock that is about 120 years old that had a couple of problems. Runs perfectly now. Would definitely recommend the Clock Doc.

Mike did a great job on my 1800 grandfather clock. He did a house call, looked over the clock, it…read more had an issue with the chime not stoping. He needed to take it back to his shop to repair. Fixed and returned in three days! Did I mention he had to drive one hour each way to my house, Great service! I will definitely use Mike again

terrible service hard to work with and not kind at all also worst of all he could not fix my clock…read moreand ended up making it worse. Do not recommend go anywhere else.

Cool place and had a lot of variety. I will say it's a bit disorganized but for some it's all part…read moreof the hunt! I found some good stickers and a bracelet here. They have some really cute sterling rings too as well as other smaller odds and ends. The guy at the counter was nice and welcomed us- was very friendly with us and other customers. Overall value was decent. Some items were overpriced but others were nice. I'd recommend stopping in to see if something calls to you.

I was told an item was $45. When I returned, cash in hand, the same sales person told me the price…read moreis now $800!! No way!

Sold lots of jewelry! Awesome business. Highly recommend for any jewelry needs. Honest people and…read moreno games played

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.