Passionate about clocks is an understatement. I love what i do. I am Joanie, The Clock Lady. Do I give myself a five star review? Yes I do. Why? Because we care. We give FREE estimates. I saw a review from an MS (Wouldn't even put their name on it)... If you have an issue behind my work, I GUARANTEE everything I do. Bad reviews break my heart. Yes, a business lady who will cry at a bad review. Because I care so much. I do my best and put my heart into every repair we do. Please understand that CLOCK REPAIR is a dying trade. If you are good and you know what you are doing you will have quite a following and we do. If you're expecting a CLOCK REPAIR to be done in a month, that is not going to happen. If you find a CLOCK REPAIR person who can have your CLOCK done very quickly, then run the other way because they have no idea what they are doing. Just running your CLOCK after the repairs have been done for quality control takes time every step of CLOCK REPAIR takes time, no pun intended. But I promise you will not be disappointed in any repairs that we do. We have been able to save most CLOCKS that many other CLOCK REPAIR people either could not repair or possibly caused the repairs to be needed to begin with. We do our best to track down every problem and issue Just pop into The Great Smoky Flea Market. booth E-15. We have been there for 12 years. Kenny and Joanie are there every Friday and Saturday but not on Sunday. We will be glad to take a look at your clock and tell you all about it and give you a free estimate of repair. We look forward to seeing you. read more

Can't say enough about how great Joanie and her husband were in helping me get my antique clock repaired and running again after over fifty years of just sitting and being move at least half a dozen times. the first place I took the clock to in Knoxville said they could repair it but would take four months as they were backed up. I called quite a few times to check the status and keep getting different answers each time . After six month I was ready to give up and I just wanted to pick up my clock. When I got to the shop to pick up (the clock was still not repaired or even looked at) I meet Joanie and she told me she would do the repairs at her shop. That was the best decision I could have made. She was able to get my clock repaired and in good running order. It took another two months but was well worth it. When we pick it up she explained everything I needed to know about its operation and how to adjust and wind it correctly. Could not be happier with her work and skills. I strongly suggest that if you need any kind of clock repair take it directly to Black Bear Clock Repair at Great Smokies Flea Market BOOTH E-15 read more

I am so very pleased and very happy with the repairs done on my Papoo Cuckoo clock. The clock is very rare and I was concerned about it's repair. The clock s over 60 years old and was bought in Okinawa when my dad was stationed there in the USMC. I know it had not worked for approximately 10 years. When my parents died my sister put it in storage. When my sister died I received the clock. I found Black Bear Clock Repair. They were very professional and right from the beginning they knew what type of clock it was. The repairs took approx. 6 months as I was told it would when I dropped it of. The quote was $365. My dad paid $75 for the clock new. The owner of Black Bear Clock is a certified appraiser and valued the clock at approx. $3000 to $3500. I HIGHLY RECOMMEND BLACK BEAR CLOCK REPAIR. THE CLOCK IN NOW HUNG ON MY WALL AND IS WORKING PERFECTLY. read more

I have a Howard MIller 9 brass chime grandfather clock. It had been years since it had been serviced and was stopping intermittently and having other odd issues. I searched East Tennessee and looked at reviews and comments for someone to look at and ultimately repair my grandfather clock. Ultimately, after some research and phones calls to talk with each shop, I selected Black Bear Clock Repair. It was a GREAT decision as they know there business and how clocks should be repaired. Not just a bandaid to the problem. Great work and great interaction with customers. Even while she was in the hospital, she reached out to me to provide updates on the servicing and repairs on my clock. I got the grandfather clock back and it is FLAWLESS, works so well and smooth when winding the weights. No one better than Black Bear Clock Repair in my opinion!! read more