Dr. Fishman and his staff are very efficient! The waiting room environment is calming and relaxing…read more However, one of the representative's demeanor and attitude towards customers can be worked on more. Tries to send me away for rescheduling at any slightest inconvenience and doesn't know what insurance they accept! Thankfully another front desk representative who knew what she was doing was there and resolved the problem! Would recommend this place but stay away from that mean representative.

Had an 8am appointment, no one was even in the office at that time. First secretary arrived 10 mins…read moreafter 8. Left me sitting in waiting room to open shop, that's fine but no doctor arrived till well after 8:30+. Why have 8am appointments if I'm not really going to be seen until 8:40+? Has certainly gone down hill.....

I've had a floater in my left eye for past few weeks, and since it didn't go away as I liked, I…read moredecided to have it checked out. I couldn't look up doctor reviews on the Cigna website so I looked up Dr. Pilavas on Zocdoc. Making reservation was a breeze and Dr. Pilavas actually gave me a phone call to confirm my appointment. I went the week of 6/1, when the office is still closed for non-emergency visits. My condition didn't really call for urgent checkup, but I was lucky to have my appointment set right away. Once I was at the office, there was around an hour wait. However, the doctor was considerate and explained that he has been busy tending to other patients who needed immediate care. Dr. Pilavas was friendly and gently explained to me what's going on with my eye. It turns out the condition is nothing to worry about and I am glad that I visited Dr. Pilavas. With my Cigna open access insurance I had to pay $45 for the copay. It was quite a pleasant experience so I'd recommend Dr. Pilavas for anyone looking for eye care.

Dr Pilavas is wonderful! He takes his time with you and explains everything. Very professional, and…read moreI highly recommend.

I would like to start my review by saying I went to Dr. Uliss with one of my patient. And first I…read morewas a little scare, because I heard he bad comments about his staff and how rude and nasty they were to his patients. Well I got to say Dr. Uliss have hired new people and the new girls are great, they are very friendly and respectful. Milly and Yessie that is how Dr. Uliss calls them have always a smile on their face and treat every patient with love atleast that is all I saw while I was there. I think every medical office should've staff like that. Dr. Uliss thank you for being such a good and professional doctor. Just for you information changing your staff is a big plus. I wish Milly and Yessie the best and please keep being the way you guys are, believe it or not you guys make a big difference to the practice.

Dr. Uliss is a great Ophthalmologist. I came to his Yelp page to see if people would be complaining…read moreabout the waiting time. And I was going to rebut that it is well worth the wait. And the wait wasn't that bad. My first time it was so busy one of the nurses took me into a treatment room, or some sort of workspace (it was a few years back) so I could sit and be comfortable, being that it was SRO (standing room only!). He was also able to diagnose something in both of my eyes that other Ophthalmologists couldn't. And he gave me a prescription for glasses (I used to have perfect vision) which the other doctors felt I didn't need but I was getting headaches and having trouble driving. He really knows his stuff and is very intuitive and is really very nice to deal with. If I had a dollar for every arrogant doctor I have come across I could retire!!!!! If you're going to trust your eyes to anyone, Dr. Uliss is your guy!

One of the best I've ever been, didn't have to wait for an appointment, called and they asked if I…read morecan come in same day, but I couldn't got the appointment the very next day. Got a 7:30am appointment was out of the office at 8:21am Very fast service and hands on. The 2 tech that dealt with me before actually seeing the dr was also excellent.

First time customer at this location and the Customer Representatives were absolutely professionals…read moreand friendly; the Optometrist Dr. Guinness and the Surgical Coordinator, Sabreena Khan were so patient and informative with every questions that I asked..GREAT Service!!

I have been a patient of this office for several years. I started my care with Dr. Hu and I was so…read morehighly impressed with him and the care he provided. He left the practice due to him moving out of town. But said he would leave me in good hands with Dr. Feistman. He not only left me in good hands, he left me in excellent hands. Treating with Dr. Feistman has been a blessing. He is personable, professional and knowledgeable. He has been treating me for diabetic retinopathy with laser and injections. Whenever I've had an emergency with a sudden eye bleed his staff has always accommodated me. At my last visit I was shocked that he said well you're doing great and come back in 6 months. His care has saved my vision and I couldn't be more grateful. Dr. Feistman is an exceptional doctor and I recommend him to everyone that needs a retina specialist. Trust me you will not be disappointed. From his staff to the doctor I've always had a wonderful experience. Thank you Dr. Feistman and staff for always being courteous, professional and caring. * I would also like to add I have been treated by Dr. Mei on several occasions when she's assisting Dr. Feistman or when I've had an emergency visit and Dr. Feistman is not available. She is amazing as well * Yesenia Callejas

After speaking to my eye doctor on Saturday morning, it was determined that I needed to see a…read moreretinal specialist sooner than later. I called "NYC Retinal" and left a message. Within seconds, I received a text message from them, and minutes later they phoned me. I was able to get a same day appointment and made the drive from Jersey to Queens. Almost right at 2pm on the dot, a technician named Lisa called my name and led me into a room and began to take multiple pictures of my eyes. She was personable and efficient. I saw Doctor Feistmann a little while later. He was very thorough with explaining my issues, and recommended a procedure that was performed in the office. He even gave me one of his seltzers, that he most likely brought from home. I highly recommended this place, even if it's a bit difficult to get to I have a follow-up with him and I'm looking forward to it.

dr. Scott Greenbaum is a brilliant and expert opthalmologist whom I and our family have been…read moregoing to for many years. Not only is he an expert in his field, but he is a warm and compassionate individual who always listens to his patients with great understanding. I highly recommend Dr. Greenbaum. His staff is extremely accommodating and kind.

I have seen a few ophthalmologists over the years, but never met one with the kind of thorough…read moreknowledge and genuine care of patients as Dr.Greenbaum. He has been treating mefor glaucoma for over a year now. His experience with laser procedure makes you forget what delicate surgery he is able to perform in minutes. He has saved my sight. I am thankful I found him within walking distance of where I live.

I have been looking for a good ophthalmologist for quite a while, I need to visit one at least 1x a…read moreyear. One of the doctors here, Dr. Nobe, was very highly rated and also took my insurance so I made an appointment. In terms of the actual office, it was a little hard to find. It's off of busy Queens Blvd near the mall so there is basically no parking. The address takes you to the storefronts but the entrance to the medical offices are around the corner. Once you actually get it just follow the signs. The office itself was fine, a little bit old with wear and tear. All the workers I dealt with from the receptionists to the nurses and the doctor were great. Very friendly and communicative, they explained everything that was happening, asked me lots of questions as well as answered all of my questions. I also appreciated that in these pandemic times everyone was still wearing a mask and they wiped down every piece of equipment including the chairs with disinfectant wipes. Dr. Nobe was awesome, I've never had an eye doctor that actually showed me the results of the exams and talk about them. Since I take medication that could be toxic to my eyesight, I really appreciated that he took the time to explain everything. I also appreciated the eye exam and him giving me my prescription which I could use anywhere! Prescription sunglasses here we come! It was a great visit and I intend to make this my official ophthalmology office.

The eye doctors and their assistants are good with people and questions. Don't be surprised if you…read moreget someone at the front desk who is NOT good with people. BIG FYI - no one who works here does contacts. You can get a prescription for glasses at Fishman, but not a prescription or exam for contact lenses.

I wouldn't even leave a star if I didn't have to but here it goes. My husband chose Dr. Moadel to…read moretreat his eyes with LASIK surgery about a year and half ago. He was never told there was a contract for a one year warranty on his eyes and he was told it would last anywhere from 15-20 years before he may need a touch up. Well guess what?! He's back to wearing glasses again and too depressed to even write this review. When my husband called and explained the situation to the office that his eyes were getting worse, he was shocked to hear that he would need to pay another $3,000 to fix it. Can you believe the audacity?! Who would spend $5,000 for a one year warranty?! He was never even told about a one year warranty. He couldn't believe the amount of people that would be lined up like herds of cattle getting their eyes done between 2-5 minutes and you're telling me you can't fix your mistake?! Beware and go elsewhere! Dr. Moadel - if you want to make this right, you should reach out and do the right thing. If not, we will continue to share this negative experience.

To start with, I seldom write reviews unless a business or service has impacted my life somehow -…read morewhether in a negative or a positive way. NY2020 in fact impacted me. I've worn eyeglasses since 4th grade and now in my late 40s, I have astigmatism, high index myopia (I'm basically blind) and I'm on my way to the land of presbyopia. I've simply had it being blind at night around bedtime and not being able to swim or do sports -with all the hassle of annoying contacts. Not a fun journey but nonetheless I've been waiting and waiting to embark on my LASIK adventure. I've known about this procedure since I was a teenager but being the overly cautious person I am - I have procrastinated... So here we go! Dr. Ken Moadel and staff gave a professional and friendly impression straight from my first encounter. From the phone communication to the manner they receive their patients, you will be treated with compassion to the moment you step into their office as I was. The reception room is across from the main office area which offers privacy and exclusivity. The reception area is stocked with a basket of snacks for the patients which is a personable and thoughtful touch. After filling out the quick 2 page form, I was promptly called into the examination room with the optometrist "Anette". She was very empathetic and detailed, and explained the exact procedures, reasons and indications for them. Annette also spoke about my actual readings and parameters. She was also very jovial and inadvertently cracked me up a couple of times. Wrapping up her thorough assessment even showing me an eye model to make things more clear, she asked if I had any further questions. Without much further ado, Dr. Moadel kindly greeted me as he does with his other patients, completed a few more exams and presented me with my comprehensive and tailored treatment plan and the alternatives. He was candid and explained all of the associated risks and benefits in complete detail. My experience at NY2020 was wonderful and surpassed my expectations. The office is modern, pristine and professional and follows all COVID precautions. Most importantly- the staff and doctor treat you like FAMILY. At the end of it all - this is what matters the most.