Visited her offices in Fallbrook as well as Temecula and had very bad experiences at both. Got a second opinion and our new dentist is so much better. She seemed confused about why Roncone's office was trying to scare us so much with all of the treatments she wanted us to get. I'm guessing it was for financial reasons. Very sad. The stuff she wrote to me in emails was outrageous in terms of how dishonest and inappropriate it was. If you've gone to her and are now in a conflict with her over some aspect of it (many are) I recommend you use email only to discuss it with her so you have everything she says in writing. She will tell you her email doesn't work to get out of it, but it works fine. She also sent us a bill many months after we left her care, for "copies" of our records even though no paper copies were ever made, adding exorbitant amounts of interest! Like it went from $5 to $30!! She also threatened to send us to collections for that amount! Luckily I know how to handle this kind of thing and am not scared of her bullying. She is also actively trying to get unfavorable Yelp reviews taken down, making stuff up to do so. Dishonest and unethical. Do not go to this dentist! read more
