I just recently switched to Dr. Bernstein. I get really nervous when it comes to medical…read moreappointments or procedures. She didn't make me feel embarrassed but validated my fears and tried to put me at ease to the best of her ability. She has a lovely bedside manner and her medical assistant or nurse, I'm unsure, was wonderful during my visit prep. So happy I switched to this practice.

I was greeted immediately upon walking into Dr Kesslers office and waited no more than 5 minutes to…read morebe seen. I truly felt like he cared, not only about the crisis at hand but for my overall well being. He was extremely thorough and incredibly informative. I will absolutely return. Thank you again.

PSA if you are pregnant or planning to be: this place is a nightmare for its unreliability,…read moredisorganization and incompetence. In the first month of being pregnant, I have had my appointment canceled on me and told I need to call back to reschedule about 5 or 6 times. I had an appointment scheduled and I was unsure of its purpose, I called the office and asked, I asked in person at my previous appointment, I called again after that. Every time I was told they would get back to me or they weren't sure. I drove 30 minutes to the appointment just to be told the appointment was unnecessary and I didn't need to be seen. I now have to drive 30 minutes back home. As an exhausted pregnant woman, this is extremely infuriating to have my time, limited energy, and gas money wasted, especially as I had asked multiple times to avoid this exact outcome. On top of that, every appointment you need to fill out a form that is a handful of pages long, even if you were just there the week before, it doesn't matter and you need to fill it out again. The doctors are knowledgeable, some are friendlier and kinder than others, but you will see someone different every single time. If you are someone who will need multiple appointments, I'm confident your experience will be an absolute mess and stress inducing. I would recommend saving yourself the multiple headaches and not become a patient here.

Once you actually get to see the doctor and the ladies in the office you can relax…read moreThe answering service is the worst I have ever experienced And on top of it if you ever actually get to a live person from the answering service they are so extremely disrespectful and upset that have to answer your call I guess it's mind blowing This is the worse experience in an Obg I have even had Go elsewhere to avoid the stress

Everyone i've encountered in the office is kind & accommodating. Clean, comfortable atmosphere…read morethroughout the office and exam rooms. Dr. V is extremely nice, super easy to talk to, and addresses my many questions/concerns thoroughly. I'm very picky about all the health-care offices/doctors I go to, and the level of care here makes me feel confident and at ease.

Dr Vander-Vennet is by far the BEST doctor I have!! He is kind, caring, compassionate with a…read morewonderful bedside manner!! He makes you feel safe and comfortable and really listens to you unlike most doctors who treat you like a number!! I am quite fortunate to have him as my OB/GYN I would highly recommend him to anyone looking for a doctor who truly cares

I was with another group for many years and for many reasons felt the need to change groups. I'm…read morethrilled to have chosen this group. I recently started seeing Dr. Speranza and I couldn't be happier with her and her office staff. I dealt with a few different office staff from check in to check out and every person was kind and seemed happy to work there. Dr. Speranza spent time with me and I felt she was easy to talk to, like I had known her for years. She's honest, compassionate, understanding and thorough. If you have "my chart" access her response time is lightening fast!! My personal expectation is to get a response via my chart within 24-48 hours, and she has exceeded my expectations by leaps and bounds on more than one occasion! For example, I sent her a message at 4pm and she responded at 9:30pm. I knew right then I had to write this review! I felt so bad that here she was responding to patient emails at this time of night but I'm also very grateful. My question was not anything that needed an urgent response at all but she still responded quickly. If you are considering choosing this group I say do it!! I am so glad I did. I should also mention I've worked in a hospital for 25 years so when I am a patient I have extremely high expectations and this group as a whole has exceeded them.

From the owner: We understand that receiving healthcare can sometimes be an anxious experience. In addition to…read morepracticing clinical excellence, one of our top priorities is ensuring that you have a comfortable and convenient patient experience.

I just saw Nurse Nicole Waller today (2pm, 03 Oct) - this, after making an appointment long ago…read morewith Dr. Abigail Bootes, who I see as my Ob-Gyn. No courtesy to let me know that they switched the practitioner on me. Two days before my visit, an email said: you'll be seeing Nicole - no courtesy call, no checking with me if it was okay to do so. Nothing. I called and let them know that I was not happy about this. How is this different from the Marketplace plans where you don't get to choose your doc? Today at the visit, I got told that a student was shadowing Nicole. I agreed because they need to learn too! The student asked me the routine questions, went and reported back to Nicole. Then came Nurse Nicole who came in a great hurry, was very very rushed, did her exam in 5 minutes and was gone. She came in at 2.14 and was gone by 2.19 pm.I was disappointed that in an annual visit that could last up to an hour, I got to see a nurse practitioner for merely 5 minutes!! Certainly not going back to this practice.....very very unhappy with their rushed, brusque treatment today. Last year I had a good experience with Dr. Bootes, but this year it isn't worth even awarding the 1 star I gave!! Why do they give a well woman's annual appointment, only to do a rush exam/review? And the little Nurse Nicole did, was to merely show the student the minimal she needed to show..... If not for the shadowing student, not sure if she'd have spent even the 5 minutes she did. I'd give 0 stars, if I could.

I've been going here for about a year. I haven't had any issues with billing, insurance, or…read morescheduling appointments. I like that there's another office in New Haven, too. My doctor is very kind and takes the time to explain things to me. She's one of the midwives here, but there are doctors as well if that's your preference. I've had appointments where i waited for two minutes and ones where I've waited for twenty-two minutes, so that's a mixed bag. When i'm able, I make early morning appointments and that seems to help reduce the waiting time.

Great location, fantastic physicians and short wait times. Dr. Meagan Haynes is caring, intelligent…read moreand knowlegable. The staff is very responsive and kind. I would strongly recommend.