Dr. Tsai has been fantastic about taking care of my boyfriend after a broken hand and a pinched…read morenerve, but his staff has not met the standards Dr. Tsai has set for his care. The receptionist has been consistently rude and difficult to deal with, lacking basic courtesy and professionalism. The staff had changed my boyfriend's appointment time without any notice or phone call, and the only indication we received was a text message a day or so before the appointment. We caught the time change and called the office, and the receptionist was dismissive and reluctant to change our appointment time back to the original time we had scheduled. When she did change it, she promptly hung up without giving us any time to ask any follow up questions.

Staff received an "urgent referral"from the TCC Immediate Care on Wednesday and didn't respond…read moreback!! Terrible service when I decided to go in person today. Re: infected finger from the Corvallis Nail Spa dirty equipment 3/28. Staff said Dr. P. Tsai will not help until I have a new patient visit, soonest is in four days!! Does this doctor not trust his colleagues across town or is the word "urgent" not understood?

The office staff is condescending, talks at you like you are stupid and likes to argue…read more Not a fan of the abrasive dr either.

Avoid. This doctor spends 3 minutes to tell me nothings wrong. I'm 39 and can walk 5 feet at a time…read morewithout having to stop in excruciating pain. He said take tylenol. My life is in shambles I can't walk!!!!! Take tylenol..what a nightmare! I had to stop 3 times from getting to the doctor to my car....I'm living hell. And was 100% neglected of any answers after an hour and half drive there then back. 3 hours driving for 3 minutes of a doctors time.

As a veteran of hospitals having gone through 52 surgeries. Staying in hospitals from California to…read moreMinnesota. The only two times I had stayed at GSRMC was in 2002 for numbness on my right side. That I thought was stemming from an oncoming stroke. Which was impossible to have at my age at that time. It turned out to be something else. Plus back-to-back stays in 2022. For a sepsis/pseudomonas infection. In 2022. The first time I was admitted. They had me on the oncology unit. Apparently it was the only unit at the time that had a bed available for me. I had great nurses that were unforgettable. Especially a wonderful nurse named Bettina. Who was my night nurse at night. She went above, and beyond for me during the night. On my first night. I had another great night nurse who was super caring. I forgot her name though. I was happy to be in my hometown hospital. Especially the second time I got admitted in the same month. There was talk amongst the doctors that were treating me for the infection, and the doctors up at either Emanuel Hospital. Or OHSU Hospital in Portland. To have me go up to one of those two hospitals in Portland, and get treated up there. That left my mind with the question of. Were they going to take me up there by ambulance? Or have me ride in the LifeFlight helicopter? In the end. I just stayed at Good Samaritan Regional Medical Center again. I was in the new section of the hospital the second time, and I liked that section better. The rooms were bigger, and the LifeFlight helicopter pad. Was right out my window. Watching the LifeFlight helicopter take off/land at all hours. It was fun. Even though it did wake me up sometimes. The downside of my hospital stay was that the room was always cold. Same as with being in the old section. I had to have my blanket around my shoulders. With the sheet. To keep warm. Eating my meals was kind of a challenge too. While I was shivering.

We have had several experiences at the emergency room at Good Samaritan Regional Medical Center,…read moreand every visit has been deeply disappointing. Patients are left sitting in the exam rooms for hours, with little to no communication. The lack of information or acknowledgment only adds to the stress of the experience. During our most recent visit, the doctor spent roughly two minutes with us in total before leaving and did not offer even the basic courtesy such as saying goodbye or "have a good day." The interaction felt rushed and inattentive. Frustratingly, we have repeatedly observed what appears to be a lack of urgency at the nursing station, including nurses and doctors standing around talking and laughing while patients remain unattended for long periods. The contrast between the fear and stress patients experience in the emergency room and the level of disengagement from the staff was very difficult to witness. We have also never had a positive experience in triage. The nurses are consistently unfriendly and behave as though basic questions are an inconvenience. In a setting where patients are often anxious, in pain, or frightened, triage should be the first point of reassurance and care. Instead, it has repeatedly felt dismissive and unwelcoming. There was also a recent situation where a young man in the waiting area passed out. The front desk staff and security team responded quickly, calmly, and with clear compassion. However, the nurse who approached appeared to show little urgency or concern, which was disappointing. Overall, the care experience in the ER at Good Samaritan in Corvallis has been consistently disappointing and falls short of what should be expected in a hospital setting where patient care should be timely, respectful, and caring. This pattern of substandard service is not only concerning, but unacceptable.

My experience with Dr Day and the brighter day cosmetic and reconstructive surgery Clinic has been…read morevery positive. The staff are friendly and responsive, and Dr Day did a five star job with the surgery I had. I appreciated his empathy and his professionalism throughout my experience. I would definitely recommend him and thank him very much for all he did for me and I'm so glad I went to them for my procedure.

Called for a consultation over a month ago and had everything sent ready for a call back. Called…read moretoday and asked what was the hold up. Took them hours to get back to my call. just to tell me that they will no longer be doing gender conforming reconstructive surgeries because it's too complicated with insurances (in lack of better terms). Said sorry then hung up before i ask for a recommendation or even get a singular word out. They left me in the dark, were uncommunicative, and rude. Who knew they would be one of the places that stopped fighting for LGBT+ just because it's a little hard or inconvenient? disappointing.

Doctor Day Doctor Day is not a reconstructive surgeon he is…read morea butcher. A few years ago my wife had a masectomy and Day did the reconstructive surgery on her. The first one almost killed her. She contacted septis and almost died. Her kidneys, and liver shut down and she had a heart attack. She was given a 5% chance of survival but she recovered. Then Day did the second surgery on her other breast. He butchered her. She does not like to be seen naked. She would not let me sue him. She was too embarased to be seen. He should be banned from doing any reconstructive surgery. If he wants to sue me he can, we will show the world what he did to my wife. Roger Shaputis

First off, I would like to start off by thanking the entire staff for making my entire experience…read moresuper comfortable, informative, and just amazing. I went in for a consult for an abdominoplasty (tummy tuck) after having lost 60+ lbs and having two, 9 lb munchkins. This was one of my biggest decisions because it is a result I will be living with the rest of my life. I made the right choice. I'm 5 days post-op and I'm ALREADY ecstatic over the results. I highly recommend putting Samaritan Reconstructive and Plastic Surgery on list of places to interview if you're considering getting any work done. I know I'll be back for sure!

I am so glad I found this office! I had a bad experience at my last dental office (in another…read morestate) and was super weary of dentist offices because of it. I had never had anxiety for a dentist visit before the last place, where they had tried to bully me into procedures that were not necessary so they could make more money. Luckily, there are places like this one, where doctors still care. Dr Schapper, Amanda, and all of the staff were so very kind and helpful throughout the process. The cleaning and the x-rays were even one of the most gentle and comfortable procedures I've had done (you know how those x rays things that go in your mouth can pinch and be super uncomfortable - not so here!) I actually ended up coming here after searching for an office that would work with my new job's insurance. Everyone I had called over the past months merely said, "we do not work with your insurance." When I called into this office, the woman said, "would you like me to call them and see for you? I know it can be tricky." She called, called right back, was able to tell me exactly what would be covered, and I made my appointment. Everything else continued along with this same kindness and help.

I would say Dr. Kendall Wood is one of the best and kindest DDS in town. He has been my dentist for…read more2 years. recently, he has done frenectomy (to remove tongue tie) for my son as complimentary while other pediatricians hesitated doing this for a newborn and asked me to go to Portland for a such a small procedure. He has been doing this for 15 years. My wife and I are so grateful for that.

Great quality of care and my last appointment was very fast about getting me back. Very clean rooms…read moreand restrooms. MA could've smiled a little more, but otherwise everyone was quite nice.

Dr. Fox is one of the best doctors I have ever had. She never pushed hormonal birth control on me…read morebecause I suffer side effects and was on a lot of meds already. She never pushed me to get unnecessary STD testing because she believed me when I said I used condoms and was in a long-term monogamous relationship instead of treating me like I was promiscuous or insisting my partner was a cheater like other clinics have done. She had no reason to think otherwise. When I was going through tough times, she could tell and listened as sympathetically as my therapist, just not for the same amount of time, nor did I expect her to. It doesn't cost anything to be empathetic, though! When I finally decided at 29 to get my tubes done, she agreed without argument and made sure I understood it was permanent. She did the surgery herself. Best doctor ever!

Fixed my plumbing!! Pressure like a hydrant and no more infections!! TURP is still the gold…read morestandard for BPH. Dr Long is an innovator and is a skilled surgeon...

He inserted a chemotherapy port into a friend of mine. He should have done an x-ray to check her…read morestanding up. The line from the port flipped up when she was standing and caused a bulge in the vein. It appeared some of the chemo was being expelled into the tissues. It was not delivering chemo when she was standing. It was too short and had to be removed.